My experience with Zenfy has been…My experience with Zenfy has been extremely disappointing. Based on my experience, I would rate them negatively — not even a single star. I cancelled my subscription
My experience with Zenfy has been extremely disappointing. Based on my experience, I would rate them negatively — not even a single star.
I cancelled my subscription in June immediately after the incident and have not used the website or services since then. I am still waiting for my original R378 refund, which I have not received.
What makes the situation even more frustrating is that I have now been charged a further R337, despite having already cancelled the subscription.
I have contacted Zenfy regarding the outstanding refund and the additional debit, but this matter has still not been resolved.
I would strongly recommend that anyone considering using this service carefully monitor their payments and keep records of their cancellation and refund requests.
I am currently escalating this matter through the appropriate channels and will continue pursuing the R378 refund and the R337 charge until the matter is resolved.
This review reflects my personal experience and the facts relating to my account.