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Zeely Reviews 

3,657
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 3,215 reviews, reviewers overwhelmingly had a great experience with this company. Customers praise the platform for its simple interface and intuitive design, making it remarkably easy to create professional promotional content without needing advanced design skills. Many people note that the video and image tools help produce engaging marketing materials quickly, immediately boosting their confidence and reach. However, some customers also noted that the system can occasionally produce repetitive creations or require several attempts to achieve the desired outcome. Some reviewers were not happy with the overall support experience, mentioning wasted credits on system mistakes and dealing with automated responses when seeking assistance.

What people talk about most

User experience

People report positive experiences with user experience, highlighting how intuitive and simple the platform... See more

Product

Clients share positive opinions on product, highlighting how quickly it turns ideas into polished and... See more

Marketing

Customers report great satisfaction with marketing, noting that it makes creating professional ads and... See more

Quality

Reviewers mention positive feedback about quality, praising the high production speed and authentic, fluid... See more

Artificial intelligence

Users describe ambiguous interactions with artificial intelligence. While many reviewers praise the tools for... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I've been using the last month to create social post and little clips and it has been hit and miss. Its been a very useful tool to see what works for the business but its also taken out the heavy... See more

Company replied

Rated 5 out of 5 stars

I've only been using the Zeely platform a few days and so far it's fantastic - very powerful and user-friendly! The offer of free trial access for one week def made it a great opportunity for testing... See more

Company replied

Rated 5 out of 5 stars

I have been using this app for 3 days first i understand how zeely.ai is working, and i aslo study on the internet how generative AI is working behind.Azeely is give me best result after understand it... See more

Company replied

Rated 5 out of 5 stars

FYI I'm referring to the original stone because for as much as Zeely has demystified Meta campaigns and helped my advertising push, I could only describe it as a real treasure. UI is so simple you bar... See more

Company replied


Company details

  1. #181 of 349 best companies in Software Company

Written by the company

Zeely.ai is a powerful all-in-one AI-driven platform designed to help businesses boost their sales, attract more customers, and scale faster than ever before. In today’s fast-paced digital landscape, brands need more than just traditional marketing—they need innovative, data-backed solutions that deliver results quickly and efficiently. That’s exactly where Zeely.ai comes in. With Zeely.ai, you can harness the power of artificial intelligence to create engaging user-generated content (UGC) videos, eye-catching static ads, and high-converting campaigns that resonate with your target audience. Instead of spending countless hours brainstorming creative concepts or investing heavily in agencies, the platform provides ready-to-use, professional-quality marketing materials in just minutes. This allows business owners, marketers, and entrepreneurs to focus on what truly matters—growing their business and serving their customers. Beyond content creation, Zeely.ai leverages smart algorithms to optimize campaigns for maximum impact. Every ad is designed with conversion in mind, ensuring that your message not only reaches the right people but also inspires them to take action. Whether you’re a small startup or an established brand, the platform’s simplicity and efficiency make it accessible for everyone. By transforming complex marketing tasks into streamlined, automated processes, Zeely.ai empowers businesses to stay ahead of competitors and achieve measurable results with ease.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

4K reviews

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Asks customers to review

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Replied to 99% of negative reviews

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4.3

All reviews

(3,657)

3,374 reviews in the last 12 months

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Rated 5 out of 5 stars

I'm a retired album rock radio DJ

I'm a retired album rock radio DJ. I wrote a book about my years in radio and meeting the love of my life when I was 65. I gave Zeely some copy, but honestly, Zeely created 90% of the copy and photos from my website. I entered my website address, and they did the rest. I couldn't be happier with my results.

September 5, 2026
Rated 2 out of 5 stars

Too many steps.

Too many steps.

September 5, 2026
Zeely logo

Reply from Zeely

Dear Armond Blackwater,

Thank you for taking the time to let us know about your experience.

We’re sorry to hear that Zeely has felt like it involves too many steps. We understand how frustrating it can be when you’re simply trying to create content and the process feels more complicated than expected.

We’d really like to understand which steps have been the most confusing or difficult for you and where you’re currently getting stuck. Our team will be happy to look into it and guide you through the process step by step.

You don’t have to figure everything out on your own - we’re here to support you and want to make your experience with Zeely as simple and positive as possible.

Best regards,
Kate

Rated 5 out of 5 stars

Easy to use with great creative tools

Zeely has been easy to use and has given me a lot of creative options for advertising my products. I especially like being able to create professional-looking video ads without needing video editing experience. The tools are straightforward, and I've been impressed with what I can create on my own. I'm looking forward to using it for more of my advertising.

September 5, 2026
Rated 4 out of 5 stars

video clarity

September 5, 2026
Zeely logo

Reply from Zeely

Dear Salum,

We’re glad to hear that you’re enjoying the clarity of your videos! Clear visuals can make a big difference when it comes to creating content that is easy for your audience to follow and engage with.

Since you’re already enjoying the video results, we’d also encourage you to try creating some static photo creatives. They can be a great complement to your videos and give you another way to showcase your products across different platforms.

Thank you for sharing your experience and for creating with Zeely!

Best regards,
Kate

Rated 5 out of 5 stars

I love it

I love it; easy to use, an esential tool to my on line marketing, does a very good job; results are excellent!

September 5, 2026
Rated 3 out of 5 stars

Describe the reasons of your choice

Describe the reasons of your choice. Show the suggested timeline. How involved should I be?

September 5, 2026
Zeely logo

Reply from Zeely

Dear Ilan Gattegno,

Thank you for taking the time to share your feedback with us. We understand that you’re looking for more clarity around the process - including why certain choices are recommended, how the timeline works, and how involved you need to be along the way.

We’d love to better understand what you were trying to achieve and which part of the process you’d like more guidance with. Please email us at trust@zeely.app with the email address associated with your account, and our team will be happy to walk you through everything step by step and answer your questions.

We’re here to make the process as clear and straightforward as possible, and we’d be glad to help you get the most out of Zeely.

Best regards,
Kate

Rated 5 out of 5 stars

The avatar looks very much like the…

The avatar looks very much like the teacher in my logo. I love her! I was able to upload my product description (specifically the Teacher's Guide for this resource) for her script. I chose the hook and the body (?) of the text that I liked the most. I cannot imagine how much this would have cost before Zeely. I never would've been able to do this before. And it took just minutes! I am actually stunned and amazed! Zeely will help me get my social-emotional stories and non-fiction resources out to many more children, parents, and teachers than I could ever have imagined! The most important thing is getting my resources out to help children, especially the neurodivergent kids. Marketing has been a dreaded struggle for me. Now I am excited! This is my very first experience with Zeely. I am going to need more time to get familiar with Zeely and what it can do to promote my products before I can give a thorough review, but I can say that I am very impressed so far and looking forward to exploring all that Zeely has to offer! Sherry Seto

September 4, 2026
Rated 5 out of 5 stars

Outstanding and Easy to Use

Outstanding! Very easy to use and I have been able to build my brand and get the word out on my new business venture The Lady Dragon series.

September 2, 2026
Rated 3 out of 5 stars

go either way

some stuff was a little off but the ones that hit it blew me out of the water

September 4, 2026
Zeely logo

Reply from Zeely

Dear Scott,

We’re glad to hear that some of your Zeely creations have really impressed you and delivered results that went beyond your expectations! We also appreciate your honest note that some generations can be a little off - finding the right creative direction with AI can sometimes take a bit of experimentation.

We hope you continue testing different ideas, prompts, and creative approaches to discover even more of those results that truly stand out.

Thank you for sharing such honest feedback and for giving Zeely a try!

Best regards,
Kate

Rated 1 out of 5 stars

I purchased Zeely because I wanted an…

Disappointing experience after paying for the service

I purchased Zeely because I wanted an easier way to create professional UGC-style ads for my business. Unfortunately, the results did not meet my expectations.

I provided my own product visuals and spent a significant amount of time trying to create what should have been a fairly simple ad. Across multiple generations, I experienced issues such as the person changing appearance during the video, unnatural phone movements, distorted or altered content on the phone screen, awkward framing, and inconsistent results.

One of my biggest frustrations was that correcting a problem often meant generating again rather than simply fixing the specific issue. This made the process time-consuming and used resources without consistently producing a usable final video.

I eventually had to use other tools to complete the advertisement, even though I had paid for Zeely specifically to help create it.

I understand that AI-generated video will not always be perfect, but for a paid advertising service, I expected better consistency and more control over the final result. The concept behind Zeely is good and the platform has potential, but based on my experience, the generation quality and editing controls need improvement.

I hope future updates provide better character consistency, more reliable product-screen preservation, and the ability to correct individual problems without having to regenerate an entire video.

August 31, 2026
Unprompted review
Zeely logo

Reply from Zeely

Dear FTC,

My name is Kate, and I’m reaching out regarding the detailed feedback you recently shared on Trustpilot. Thank you for taking the time to explain your experience so thoroughly.

We can understand how disappointing this must have been, especially after you invested time in creating multiple UGC-style videos and provided your own product visuals, only to face repeated issues with character consistency, phone movements, screen content, framing, and unpredictable results. Having to regenerate an entire video just to correct one specific problem can make the process feel both time-consuming and frustrating.

We also appreciate that, despite these difficulties, you can see the potential in Zeely and recognize that AI-generated video will not always be perfect. Your feedback about stronger character and product consistency, better preservation of screen content, improved prompt adherence, and more precise editing control is thoughtful and very helpful.

We’d really like to take a closer look at your specific experience and see how we can help you get better results. Please email us at trust@zeely.app with the email address associated with your account and, if possible, the examples you’re referring to. Our team will review them carefully and guide you through the next steps.

We’re sorry that your experience did not meet the expectations you had when you chose Zeely, and we truly appreciate the detailed and constructive feedback. We want you to feel supported and confident in the content you create with us.

Best regards,
Kate

Rated 3 out of 5 stars

not exactly as user friendly as…

not exactly as user friendly as described

September 4, 2026
Zeely logo

Reply from Zeely

Dear Julie,

Thank you for taking the time to let us know about your experience.

We’re sorry to hear that Zeely hasn’t felt as intuitive or user-friendly as you expected. We understand that getting used to a new platform can take some time, but we want the process to feel as simple and straightforward as possible.


You don’t have to figure everything out on your own - we’re always here to support you, and we’d be glad to help make your experience with Zeely more positive.

Best regards,
Kate

Rated 4 out of 5 stars

Easy to follow

Easy to follow prompts and lots of choices.

September 4, 2026
Zeely logo

Reply from Zeely

Dear Paul,

We’re happy to hear that you’re finding the prompts easy to follow and enjoying the variety of choices Zeely offers! Having flexibility while keeping the creative process simple is exactly what we aim for.

We hope you continue exploring the different options and find even more ways to create content that fits your business and your ideas.

Thank you for sharing your experience and for giving Zeely a try!

Best regards,
Kate

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