ZEEKSACK Reviews 

1,780
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Serious company with clear information, fast delivery. The bag is exactly like the webpage says. The videos are correct and I couldn’t be more happy. I can’t recommend this bag enough. It’s brilliant.... See more

Rated 5 out of 5 stars

Up to now all is well. The product arrived quickly a securely packaged. The Zeesack looks good and the quality feels good. Once the battery was charged kthe pump ran, quite loud but not a problem. I... See more

Rated 5 out of 5 stars

I’m at a start of a year travel the globe. First stop is Seoul and given the fact the streets give SanFran a go consider how steep the climb is, how long the flight was (from Sweden) and how perfect t... See more

Rated 5 out of 5 stars

I ordered the 15L underseat rucksack in green. It arrived within the expected timeframe, with good tracking information. The bag is lightweight but sturdy, feels good to wear and has a lot of space fo... See more

Company details

  1. Bag Shop

Written by the company

ZEEKSACK™ is a brand driven by functionality. We create the travel gear & accessories you need for a more functional & organized journey. Designed in Sweden.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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No recent history of asking for reviews

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Replied to 57% of negative reviews

Typically replies within 48 hours

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4.8

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(1,780)

1,380 reviews in the last 12 months

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Rated 5 out of 5 stars

Zeesack Bag

Up to now all is well. The product arrived quickly a securely packaged.
The Zeesack looks good and the quality feels good. Once the battery was charged kthe pump ran, quite loud but not a problem.
I haven't used it yet but will be doing so in a couple of weeks. I will update then.

August 7, 2026
Unprompted review
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Rated 5 out of 5 stars

Serious company with clear information

Serious company with clear information, fast delivery. The bag is exactly like the webpage says. The videos are correct and I couldn’t be more happy. I can’t recommend this bag enough. It’s brilliant. I bought the 30L and the travel pouch. All was perfect.

August 3, 2026
Unprompted review
Rated 5 out of 5 stars

Awesome Packing Hack, Just Order Early! 5-Star Bags, 2-Star Delivery Speed


The Zeeksack Vacuum Bag is amazing. The material feels super durable, and the airtight seal holds perfectly. The electric pump makes shrinking clothes effortless and saves tons of suitcase space.

My only complaint is that delivery took way longer than expected. Definitely order well ahead of your trip. The slow shipping is a bummer, but the high-quality gear is worth the wait!

July 28, 2026
Unprompted review
Rated 1 out of 5 stars

Good backpack product but customer…

Good backpack product but customer support fails big time. Investing a load of personal hours trying to correct the mistake they made delivering wrong color of originally ordered backpack. Contacted customer support multiple times about the situation and asking forreturn instructions. Total radio silence! In the meantime the company insists on sending out after sales marketing emails, but not ne email reply adressing my personal support situation. Get your act together and fix issues first and then you can start smothering out with sales pitches. Seriously!

July 19, 2026
Unprompted review
ZEEKSACK logo

Reply from ZEEKSACK

Hi Patrik.

We're very sorry to hear that this has been your experience.

We have, however, replied to your support requests on two separate occasions (on 20 July and again on 29 July). If you haven't received those emails, could you please check your spam or junk folder? Unfortunately, our support emails do occasionally end up there.

We sincerely apologise for the original shipping error and understand how frustrating it has been. We hope you'll find our replies so we can get everything fully resolved for you.

Best regards,
Noelle

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Rated 5 out of 5 stars

Love it

Love it! My wife bought one and it was so good I bought one too. Love the 'shelves' and all the pockets. Extra straps for the front are great. Fits reallyvwell under airplane seats.

May 22, 2026
Unprompted review
Rated 4 out of 5 stars

Zeeksack travel pouch (17.5 x 10.5 x 4.5 cm)

I bought a small travel pouch - it's got enough space for a mobile phone, wallet and passport comfortably, keys in the separate front pocket. The quality and how it's been stitched together is good.
.....
The picture on the website had power pack, EarPods and cables and two mobile phones in it - in my opinion it would be difficult to close the zip with all those items. It's all good to show how to use the bag, but be more realistic. Nobody wants a struggle with the zip with a bag jam-packed with stuff. And where does the wallet go?
.....
The material of the bag is quite stiff - it feels unyielding. The strap is of good length (about 150cm) and adjustable. The strap is about 2cm wide. I would prefer a wider strap as the 2cm digs a little on my shoulder. Perhaps you could offer the straps separately with a choice of widths / leghts. I wouldn't mind paying extra for the choice. Length is quite good, but it would be a little short for my husband if he wanted to use it. Another 15cm would be ideal for him. I might buy something different for the bag.
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The delivery was quite fast to the UK. Only thing is that I changed the date as I wasn't at home, but the UPS delivery driver ignored the label for a change of delivery date. As I was't in it was then dropped into my local shop for collection, who didn't find it when I went there. I sent a query to UPS and they confirmed it was delivered to the shop. I went back to shop and this time they found it – I even told them form the beginning it's a very small packet. The shop also had a very insecure system for storing parcels, I was not happy about that.
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It doesn't have RFID Blocking - that would be a good feature.
......
Anyway, the bag will be useful. I've bought a similar one from another company before and this replaces that one. This is better as it's marginally larger. I'm surprised how few of this type of bags are available. There are plenty smaller ones with very little space. Another improvement might be a longer zip on the top with some sort of 'gusset' made of the material similar to the two inside pockets. Longer zip because it's doesn't open very wide to look inside / the material of the bag is stiff and 'gusset' to stop things spilling out when opened fully.
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I've given 4* rating as the bag could do with some improvements. I'm going to use it thought as the one it replaces is not as good in most aspects.

May 19, 2026
Unprompted review
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Rated 3 out of 5 stars

Good looking, but zips a little stiff

I like the ease of ordering, and the positive style of communication. I didn't like the fact that the post took longer than suggested when I ordered, as it didn't arrive in time for my trip. I also didn't like the fact that the zips on the rucksack did not flow well, and need two hands to operate. Also the lack of external zip pockets is inconvenient. The general look and feel of the rucksack is good, but I would not have purchased it had I known about the zip operation and difficulty of quick access. However it is neat and tidy, and I will try to make it work, as I cannot face the administration of returning it. I think it is slightly overpriced, but it is good-looking and I am happy to give it a try!

May 19, 2026
Unprompted review
Rated 1 out of 5 stars

Rubbish customer service

Still yet to receive my item ( order 1464 ) so I can’t review the actual product yet, but I can review their customer service , which is always a good way to know what the product will be like. So when I placed my order it said I can have2 free items. I chose the bungee cord as I have been waiting months for it to be back in stock. I also chose the straps for outside. Yet they have sent the bag without the cord. Altho still waiting to receive the bag. When I contacted them their reply sounded like they was doing me a favour. No one has bothered to reply to any further emails which is a concern and I don’t believe they will help or resolve my issue. I would avoid this company at all costs.

May 10, 2026
Unprompted review
ZEEKSACK logo

Reply from ZEEKSACK

Hi Lee, and thank you for your feedback.

We’re sorry to hear that you feel this way, and we’d like to clarify the situation.

The bungee cord was not added to your order at checkout, which is why it was not included in your shipment. The items that were selected have been sent as expected.

When you contacted us on Friday, our support team responded the same day and offered to send you a bungee cord separately. As we do not ship orders over the weekend, this is now being sent out today.

We can also see that multiple messages were sent over the weekend. As stated in our auto-response, our support operates Monday to Friday, which means replies may take longer outside of those hours.

We’re glad to resolve this for you and make sure you receive the item.

Best regards,
Noelle

Rated 5 out of 5 stars

It’s a really fab little rucksack

It’s a really fab little rucksack. It’s made me feel loads more organised, I’ve been wanting something like this for ages.

No more tipping the whole lot out to find something that may have slipped to the bottom, or even been left behind!

May 7, 2026
Unprompted review
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Rated 5 out of 5 stars

Great product

I ordered a 30l bag for my nephews 21st. He has used it on a short trip and is delighted with it. It fits masses of stuff in and looks great! Delivery and updates were spot on. Highly recommend.

March 31, 2026
Unprompted review
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Rated 5 out of 5 stars

Quality bag

Quick delivery, and the backpack seems to be of great quality. While travelling, two separate people told me the backpack seems great! It's sturdy but light, and feels very secure when you're out and about as the zippers all open towards your back. Would prefer if the water bottle pocket were on the other side of the bag instead of the closing side, however. The strap over the chest is important as it saves you from back pain (at least a lot longer than without it). A bit expensive for a backpack, but I feel that it's worth the money. Also, adding the strap on the font was a bit fiddly and took some patience.

March 31, 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant and practical bags, no doubt about it.

I’m very satisfied with my ZEEKSACK bags. I’ve had the 30L Organizer for a while now, and I just added the 20L version plus the Foldable Travel Tote 20L. The quality and the design solutions are excellent — honestly, the best bags I’ve ever owned.
I travel a lot for work, and the Organizer 30L has become a loyal and very practical companion. But I also need a 50–60L duffel‑type bag with me, so I’m hoping they’ll release something like a ‘Weekender 50L’ with wheels in the future.

April 5, 2026
Unprompted review
Rated 1 out of 5 stars

my item didn't arrive

my item didn't arrive. i have no idea where it is

April 4, 2026
Unprompted review
ZEEKSACK logo

Reply from ZEEKSACK

Hi Ian.

Thanks for your review. According to the tracking, your package was delivered the day after this was written.

If everything is sorted now, that’s great. If not, feel free to reach out to our support team at support@zeeksack.co.uk and we’ll help you directly.

Best regards,
Noelle

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