Everything went smoothly and the goods were exactly as ordered. I've ordered from two other motorcycle parts online stores and this is the only one without any unexpected events or problems, even retu... See more
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I’ve been orderin from XLMoto for years and not once have i gotten a bad product or delivery with broken boxes. Prizes are competative so I will continue ordering from them in the future too. They als... See more
Overall rating is good. The package arrived as agreed and at the agreed time, and the product was also correct. I will deduct one star for the exceptionally long delivery time. The product I ordered... See more
Everything I ordered was of high to excellent quality, when I did have issues with sizes etc, those issues were promptly dealt with and refunds were back in my account quickly.
Company details
Written by the company
XLMOTO on yritys, joka tarjoaa motocross, enduro ja moottoripyörä varusteita ja varaosia. Pyrimme tarjoamaan aivan uudenlaisen ostokokemuksen ja laajimman mahdollisen tuotevalikoiman parhaimmilla hinnoilla.
XLMOTO
Written by the company
- Ilman toimituskuluja 200€*
- Yli 200euron tilaukset lähetetään toimituskuluitta. *Ei koske suuria tuotteita
- 60 päivän palautusoi-keus
- Tuotteilla on 60 päivän ja palautusoikeus, kun tuotteet ovat käyttämättömiä ja alkuperäispakkauksessaan.
Contact info
Finland
- info@xlmoto.fi
- xlmoto.fi
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Wrong product
I ordered a Sena Spider RT1 intercom from XLmoto. The package arrived in less than a week , which was a happy surprise since the estimated arrival time was at least 2 weeks. However, XLmoto didn't send me the intercom but some gloves instead. As of now, I'm still waiting for response from XLmoto to my reclamation.
Major delay, slow return shipping and slow customer service
I have ordered several times from xlmoto (finland). The first few orders went well, but for the last one I had to wait over a month for them to even update the package status to packed. The product wasn't marked as out of stock or anything like that by the way. They told the reason as a "it update" but I don't see that as a valid reason for a whole month of waiting despite sending emails about it. They still haven't even sent the package. Their customer service takes 1-2 business days to answer which to me is not good by nowadays standards. The worst part has to be the return policy. Returns are easy, but xlmoto has very slow return shipment. Return shipping takes roughly double the time compared to them sending a product and on top of that it took them roughly a week for them to send the money back. I will not recommend ordering from them unless they have significantly lower price than others and you are ready to possibly wait for a long time.
Good selection and competitive pricing
Good selection and competitive pricing. Would recommend!
Good products at a good price
Good products at a good price, and any returns are handled smoothly and you get your money back.
May use AI-assist with repliesRead more
Excellent service
Good fit, fast delivery, everything as advertised. In a word, excellent.
Reply from XLMOTO Suomi
Folding table
Shipping as scheduled and when I asked advice how to open the table and how to use it I got help. Much appreciated! Quality purchase and fits for the purpose.
Reply from XLMOTO Suomi
Good work 👍😀
Very high quality helmet comfortable
Great service and Good quality product
worked as expected
The delivery was quick and trouble…
The delivery was quick and trouble free. Very pleased as a first time buyer.
Good products
Quick delivery of good quality product
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