Needed a control board for an older furnace. Willards showed they had it in stock. Price was very fair. It was shipped immediately and I received it in a day or 2. The board was new and probably rare... See more
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Welcome to our HVAC Parts Shop, your go-to destination for high-quality HVAC components. As a family-owned business, we take pride in offering a curated selection of parts to keep your systems running smoothly. We believe in combining industry expertise with a personal touch, ensuring every customer feels like part of the family. We believe that great service makes all the difference. That’s why we offer competitive discounts, fast shipping, and a range of support options, including phone, chat, and email. Our goal is to ensure you have a smooth, hassle-free experience every time you shop with us.
311 Belair Rd, 29841, North Augusta, United States
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Replied to 66% of negative reviews
Typically replies within 1 month
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I hope they ship my board soon
They didn’t tell me when they would other than they will let me know 😳 it has been over a 100 in my neck of the world for the last week
worst company I ever dealt with terrible service …... I spoke with some one on Monday claiming my item will be on the way that day well ,4 days later contacted em and ask for a tracking info and their response was I don’t have it yet but you order should arrive between 25th and 30th .. if you need parts don’t waste you time with Willard’s LETS SEE OF THEY GONNA REFUND OR KEEP THE $
I ordered an AC Blower motor on a Friday morning anticipating a coming extreme heat wave starting the following week. I called after placing the order to see about expediting it. I believe it was Jason I spoke with and he informed me that they had a supplier in California and if they had the part in stock it should get shipped by Monday. He said if not he would call me back to let me pay for Next Day shipping if required. And he called me back! Almost unheard of nowadays! He said the part was in stock and I would have it by Tuesday. It is arriving today and will be installed on the first day of our extreme heat wave starting today. Great customer service! Thank you!
Reply from Willards HVAC Supply
I ordered from Willards due to the fastest shippin time. I ordered on the Friday before the 4th of July. Estimated arrival was from the following Monday thru Wednesday. I was worried. It shipped on Monday and arrived on Wednesday.
After the initial delay in shipping I called in and the company made a special effort to set things straight. They had the item shipped overnight and gave a discount to compensate for the delay.
The item arrived in good order, well packaged and is working as promised. I would order again.
I ordered a blower motor from Willards supply. The motor was very well packaged and the exact motor that I needed. When installed it ran perfectly. This motor was for an older furnace and was hard to find. I am glad Willards had one. The customer service was excellent. All my questions were answered. If I ever need furnace parts again, this will be the first place I look.
Purchased the power board requested without problem and the supporting customer service after the purchase quantified the purchase with reliable results.
I needed a Hayward pool heater control board. Willards had the part and it was a best price. I received the board in less than a week and my pool party was a success.
Fast and reasonably priced. New board came and worked perfectly. Would definitely use them again.
Had the exact oem blower motor in stock already crimped and read to install got here quick and works excellent.
Part came quickly, and when I called to double check about shipping , an actual human answered the phone, was able to help me right away, and my mind was blown. Part showed up in perfect working order. Would definitely use them again !
My recent experience with Willards was very good. I ordered a circuit board for my pool heater and it was delivered quickly and it was exactly what was needed to fix my issue.
Correct item received and worked as advertised. Thank you
Great customer service and speedy delivery! Ordered a new control panel for our furnace-A/C unit and it’s in working order again. Thanks so much for shipping fast!
Ordered a part for my pool Ordering online was easy fast delivery and my son installed with no problem. Would definitely use again
I am an experienced DIYer. My furnace is a Trane XV-80, probably 30-40 years old. Replaced AC only , 15 years ago or so.
Furnace started faulting sometimes with P003 error. Fault was not the sensor, or inducer fan or flue itself. I eventually decided the board was at fault. Replaced it, wire by wire, only small issue, different physical arrangement of connectors which required extension of 1 wire. I also used AI to invstigate DIP settings for 2 DIP switches not found on original board. All very easy.
All fine for 2 weeks now. Totally compatible. Saved a lot of money. I hesitated to do the replacement, hoping the issue was not the control board. I think a HVAC company probably would say ‘you need a new unit, $15000?’. I am very pleased with this product.
When i was shopping around for my blower control board there where only a few sellers that had one available. I was a little leary about ordering from this company because #1I never heard of them.#2 it was the cheapest one I saw and I thought it was probably defective or something. After checking around and finding the others to be alot more money I decided to take a chance. I'm glad I did. It was delivered really fast and was identical to my original part. It is Installed and working just fine. I am very pleased with their service and product.
We had a great experience ordering from Willard’s. The delivery was prompt and the product is in great condition. I will be shopping here again. Thank you!
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