Waste Removal USA Reviews 

1,279
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 163 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wonderful staff members for being extremely helpful, professional, and knowledgeable throughout the entire booking and planning interaction process. Consumers also highlight that the container delivery and pickup services are exceptionally prompt, completely seamless, and always executed right on schedule. However, some people mentioned that they unfortunately experienced unexpected delivery delays or frustrating scheduling conflicts when waiting for their rental units. A few other reviewers also felt that delayed equipment pickups or unexpected service charges made managing their local property cleanup projects much more difficult.

What people talk about most

Staff

Customers consistently note positive experiences with staff, frequently highlighting that representatives are... See more

Service

Clients share positive opinions on service, highlighting that the staff is professional, sales support is... See more

Customer service

Reviewers highlight positive aspects of customer service, noting that representatives are thorough, polite,... See more

Delivery service

Consumers find delivery service to be positive, noting that drivers are professional, timely, and place... See more

User experience

Users describe satisfaction with user experience, highlighting thorough explanations, friendly support, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I love this highly professional and reliable company. I’ve been working with Heather who is one of the best communicators on the planet. She continues to be kind and professional even though my sch... See more

Company replied

Rated 5 out of 5 stars

For starters they probably have some of the most competitive prices around and Amber is simply the greatest all around (congrats on promotion) Mr. Jackson is the male version of Amber he's easy to wor... See more

Company replied

Rated 5 out of 5 stars

I ordered a dumpster and had a mix up with the home owner. Heather handled my original order and was super professional and helpful. Jason handled the cancellation promptly and did a great job trying... See more

Company replied

Rated 5 out of 5 stars

Wonderful Service! Determining the size dumpster we needed, as well as setting up the delivery, went very smoothly. The actual delivery went flawlessly, with the delivery man being both careful and e... See more

Company replied


Company details

  1. Waste Management Service
  2. also in
  3. Construction Equipment Supplier
  4. Equipment Supplier

About Waste Removal USA

Written by the company


At Waste Removal USA our focus is you. We feel that by doing this you can focus on receiving the best customer service possible. This model has allowed us to rent thousands of dumpsters and roll-off containers to happy customers just like you. We can have your dumpster delivered and picked up on your schedule so you can finish your project on time. Why chance something with the rest when you can deal with the best!

Dumpster Types

Residential
Construction
Yard Waste
Concrete
Roofing

Waste Removal USA offers roll-off dumpsters that make any residential & commercial renovation, cleaning, and demolition jobs easy. We make it fast and simple to rent a roll-off dumpster for your home or business for any size project. Dumpsters can be delivered the same or the next day if needed. Waste Removal USA offers service in many parts of the United States, so make sure to check our local service areas.

Dumpster Sizes

10 Yard
15 Yard
20 Yard
30 Yard
40 Yard

When you call one of our specialists, they will take the time to listen to your needs and help guide you to the right container for your job. Our goal is to ensure a pleasant experience from beginning to end. As a result, we also have longer rental periods so you do not have to rush to get your project completed. Many of our weekend warriors choose us to provide a dumpster for their project and they feel more comfortable knowing that we are putting them first.

Some common jobs for dumpster rentals include, but are not limited to, basement/garage cleanup, tree debris, driveway replacement, roof replacement, flooring replacement, pool building, fencing, retaining walls, home renovations, and new construction.

Regardless of how small or large your project is, we are here to help. We have multiple dumpster sizes available to rent. Give us a call or get a quote online today – our team of customer service specialists are standing by to serve you!

Waste Removal USA

Written by the company

Customer-First Dumpster Rentals
Waste Removal USA helps homeowners, contractors, and businesses coordinate dumpster rentals and temporary-site services across the United States. Our team supports customers from the initial quote and service selection through scheduling, delivery, pickup, and ongoing communication. We focus on clear expectations, practical guidance, and responsive support throughout the rental. When service issues arise, we work with our provider relationships to make sure the customer's concerns are heard, pursue a workable resolution, and close the loop.

Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(1,279)

161 reviews in the last 12 months

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Rated 5 out of 5 stars

The info and the person who help me over the phone with the orders in place it was excellent and polite and informative

The info and the person who help me it was extraordinary helpful

November 3, 2026
Waste Removal USA logo

Reply from Waste Removal USA

Alex - thank you for your wonderful 5-star review of our dumpster rental services! We are so glad to know that you felt you received polite and informative customer service from our team. If you have any additional questions, please do not hesitate to contact us. We truly appreciate the opportunity to earn your business. - WRUSA Team

Rated 5 out of 5 stars

Efficiently smooth operation and great…

Efficiently smooth operation and great customer service!

October 27, 2026
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Reply from Waste Removal USA

Toni - we appreciate you taking the time to leave a 5-star review for our team! We have built our company around providing unbeatable customer service and helping projects stay efficient, so feedback like yours means a lot to us. If you have any questions or need assistance with your roll-off dumpster, please do not hesitate to reach out, and we will be more than happy to help. - WRUSA Team

Rated 5 out of 5 stars

Professional and polite.

November 3, 2026
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Reply from Waste Removal USA

Albert - thank you for taking the time to leave a wonderful 5-star review for our team! We are so glad to hear that you felt you received professional and polite dumpster rental services from Waste Removal USA, as we strive to provide nothing but the best for our customers. If you have questions or need assistance, please know that we are just a phone call away when you need us. - WRUSA Team

Rated 5 out of 5 stars

Great overall experience

Great overall experience

October 26, 2026
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Reply from Waste Removal USA

Donna - thank you for taking the time to leave a wonderful, 5-star review for our team! We appreciate the opportunity to earn your business, and please do not hesitate to contact us if you have questions or need assistance with your roll-off dumpster. - WRUSA Team

Rated 5 out of 5 stars

I love this highly professional and…

I love this highly professional and reliable company. I’ve been working with Heather who is one of the best communicators on the planet. She continues to be kind and professional even though my schedule and needs have been in flux since my clean out project began 3 weeks ago. What a great company who shows up on time and the drivers are fast and smart and professional. I have used 3 dumpsters full and the project continues.
Thank you waste removal USA.

September 28, 2026
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Reply from Waste Removal USA

Tiffany - thank you so much for your glowing review of our dumpster rental services! We are so glad that you have enjoyed your experience with Heather and that you feel we have been able to provide effective communication and professionalism throughout your cleanup project.

If you need anything at all as your project persists, please do not hesitate to contact Heather at your earliest convenience. We truly appreciate the opportunity to earn your business, and thank you for being the best part of Waste Removal USA.

- WRUSA Team

Rated 5 out of 5 stars

She was very respectful and answered…

She was very respectful and answered all my questions

October 29, 2026
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Reply from Waste Removal USA

Kenneth - thank you for your 5-star review! We are so glad to know that you loved your dumpster rental service with our team and that you felt all of your questions were answered. If you need anything at all, please do not hesitate to reach out, and we will be happy to help. - WRUSA Team

Rated 5 out of 5 stars

Great Customer Service

Always a pleasure to work with Ankur, Garrett and the entire crew.

October 28, 2026
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Reply from Waste Removal USA

Sondra - thank you for taking the time to leave a 5-star review for our team! We truly appreciate your partnership and the opportunity to earn your business again and again. Please never hesitate to reach out if you need anything at all. - WRUSA Team

Rated 5 out of 5 stars

So far so goid

So far, communications has been great. Tank explained everything concisely and renting the dumpster went smoothly. Let's hope everything stays as smooth for the next 21 days.

October 26, 2026
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Reply from Waste Removal USA

Terry - thank you for taking the time to leave a 5-star review based on your recent interaction with Tank! We are so glad you loved the communication and the explanation of the dumpster rental process, as our goal is to always overcommunicate to ensure a seamless experience. If you need anything at all, please do not hesitate to reach out to Tank or one of our team members, and we will be more than happy to assist you. - WRUSA Team

Rated 5 out of 5 stars

Brooklyn was wonderful!

Brooklyn was wonderful!! Very knowledgeable, explained the entire process and all information was covered!! Great experience with her!

October 22, 2026
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Reply from Waste Removal USA

Hi! Thank you for taking the time to leave a fantastic 5-star review based on your recent experience with Brooklyn! We are so glad that you felt the dumpster rental process was explained in thorough detail. If you need anything at all, please do not hesitate to contact Brooklyn or one of our team members, and we will be more than happy to assist you. - WRUSA Team

Rated 5 out of 5 stars

The best delivery and pick up i have…

The best delivery and pick up i have had. Easy process and ease of access.
The 30 yd was just the right size. Thank you 😀

October 14, 2026
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Reply from Waste Removal USA

Barbara - we are so glad to know you loved your dumpster rental experience with Waste Removal USA! We truly appreciate the opportunity to earn your business. If you need another dumpster, please do not hesitate to contact us, and our team will be more than happy to help you. - WRUSA Team

Rated 1 out of 5 stars

Oder red concrete dumpster

Oder red concrete dumpster, my guys on site said that they want to use it for dirt , driver refused delivery , ended up having to bring it back for concrete and they charged another $350 for delivery when asked they said they have price transparency, not this time seems . I was never asked if I want the dumpster or not
Very disappointing way of doing business

October 12, 2026
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Reply from Waste Removal USA

Thank you for sharing your feedback. We truly appreciate the opportunity to address your concerns and provide some additional context regarding your experience.

When your original order was placed, the dumpster was reserved for concrete disposal. Upon arriving at the job site, our driver learned that the intended material was actually dirt rather than concrete. Unfortunately, soil disposal can involve additional testing, documentation, and regulatory requirements that differ from those for concrete. Had we known this in advance, our team would have been happy to walk you through those requirements and help arrange the appropriate service to avoid any inconvenience.

Following the initial delivery attempt, you contacted us to request a concrete dumpster, which we were happy to accommodate. That dumpster was subsequently delivered and used as requested.

Regarding the trip charge, we certainly understand how frustrating an unexpected expense can be. This fee was outlined on your reservation receipt prior to the scheduled delivery and was associated with the driver's initial trip to the job site. Our Operations Team also followed up by phone and email to explain why the original delivery could not be completed.

At Waste Removal USA, we genuinely value our customers and strive to make every experience as smooth, transparent, and straightforward as possible. We understand that situations like this can be disappointing, and we regret that we were unable to complete your initial delivery as anticipated.

Our goal is never to create unnecessary costs or inconvenience, but rather to ensure that each customer receives the appropriate service while meeting applicable disposal requirements.

We sincerely appreciate your business and the opportunity to serve you. We hope this additional information provides some clarity, and we would welcome the opportunity to work with you again in the future.

- WRUSA Team

Rated 5 out of 5 stars

Great customer service

Great customer service

October 13, 2026
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Reply from Waste Removal USA

Kayla - thank you for your amazing 5-star review! Reviews like yours mean a lot to us, as we strive to provide the absolute best customer service in the roll-off dumpster industry. We appreciate the opportunity to earn your business, and please reach out if you have any questions or need assistance. - WRUSA Team

Rated 5 out of 5 stars

The representative kept in…

The representative kept in communication throughout the entire rental period. He was very helpful.

April 14, 2026
Waste Removal USA logo

Reply from Waste Removal USA

Anie - thank you for taking the time to leave a 5-star review for our team! We are so glad that you felt we provided helpful communication throughout your dumpster rental period. If you need anything at all, please do not hesitate to contact us, and we will be more than happy to help you. - WRUSA Team

Rated 5 out of 5 stars

Great customer service

Great customer service

October 9, 2026
Waste Removal USA logo

Reply from Waste Removal USA

Hi! Thank you so much for your 5-star review based on the customer service you received from our team! Reviews like yours mean a lot to us, as we pride ourselves on providing the best customer service in the roll-off dumpster industry.

If you have any questions or need any assistance at all, please do not hesitate to contact us, and we will be more than happy to help.

- WRUSA Team

Rated 5 out of 5 stars

This was my first time using Waste…

This was my first time using Waste Removal USA and I highly recommend this company. They were able to accommodate needs and even delivered my dumpster early. If you need a dumpster please call this ⭐️⭐️⭐️⭐️⭐️ company.

October 1, 2026
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Reply from Waste Removal USA

Cindy - thank you for taking the time to leave a 5-star review for our team! We truly appreciate you recommending our dumpster rental services to others, and we are so glad to know that you felt completely satisfied with your experience. If you have any questions or need any assistance at all, please know that one of our team members is just a phone call away, ready to help. - WRUSA Team

Rated 5 out of 5 stars

Kevin with customer service

Kevin with customer service was very helpful. Set up delivery. was fast went over different sizes for my cleanup project

October 7, 2026
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Reply from Waste Removal USA

Hi! Thank you so much for your 5-star review based on your recent experience with Kevin! We are so glad you loved the customer service you received from our team, as we strive to provide the very best for our customers. If you have additional questions or need any assistance with your roll-off dumpster, please do not hesitate to reach out, and we will be more than happy to help. - WRUSA Team

Rated 5 out of 5 stars

Team is very helpful

Team is very helpful , detailed processes and instructions.

September 29, 2026
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Reply from Waste Removal USA

Vector - thank you so much for your wonderful, 5-star review of our dumpster rental services! We are so glad that you felt the process was detailed and that we were able to help you based on your specific project needs. If you need anything at all, please do not hesitate to reach out, and we will be more than happy to help. - WRUSA Team

Rated 5 out of 5 stars

Your rep was great

Your rep was great! He asked all the right questions, was very thorough, explained what I needed to know and it did not take very long. Great experience.

September 23, 2026
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Reply from Waste Removal USA

Gary - thank you for your 5-star review based on your recent experience with our sales representative! We are so glad you had a great experience and that the dumpster rental process was explained thoroughly. If you have additional questions or need any assistance at all, please do not hesitate to reach out, and we will be more than happy to help you. - WRUSA Team

Rated 5 out of 5 stars

Clear pricing

Clear pricing, timing and pickup.

September 11, 2026
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Reply from Waste Removal USA

Chuck - thank you for leaving a fantastic, 5-star review for our team! We are glad to know that you felt the pricing was clear and that your dumpster drop-off and pickup were timely. If you have any questions at all or need assistance, please do not hesitate to contact us, and we will be more than happy to help. - WRUSA Team

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