Summit Financial Education Reviews 

15,290
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 1,156 reviews, reviewers overwhelmingly had a great experience with this company. Consumers consistently highlight how simple the digital platform is to use, mentioning that educational courses are straightforward and exceptionally easy to follow. Reviewers frequently praise the support staff and representatives for being extremely polite, patient, and efficient during their one-on-one phone interactions. People also deeply appreciate the remarkably quick turnaround times for certificates and fast, helpful responses to any questions sent via email. However, some customers also noted that the overall exercise could feel somewhat unpleasant, certain course sections were quite confusing to navigate, and reaching representatives by phone was occasionally difficult.

What people talk about most

User experience

Consumers find user experience to be positive, noting that everything went smoothly and the platform was easy... See more

Staff

Users describe positive interactions with staff, noting that representatives are exceptionally friendly,... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting prompt attention, respectful... See more

Service

Reviewers mention positive feedback about service, expressing deep satisfaction with the timely responses and... See more

Response time

People report positive experiences with response time, noting that phone calls and email interactions are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The training provided information to be successful going forward. There was alot I already knew, but alot has changed since I first took the course. Definetly worth the value! Top notch customer se... See more

Rated 5 out of 5 stars

They have 3 options to choose from, starting from $14.95. Depending on how fast you need it the prices go up. In my case, I needed it quickly so the higher option worked for me. Site states 20-30 minu... See more

Rated 5 out of 5 stars

Your representative has a Magic Power! 😁. I was filled with angst when starting this program. When I finished... I was completely calm and realized that I had nothing to be ashamed of. He was a patie... See more

Rated 5 out of 5 stars

The course was designed to help people understand their finances better and help them understand their choices. They kept it simple and straightforward. Thank you for your service and support and help... See more


Company details

  1. Coaching Center
  2. also in
  3. Association or Organization

Written by the company

Summit Financial Education is a non-profit corporation providing comprehensive credit counseling and personal financial management education services to people in financial distress and those going through bankruptcy. We deliver reliable and cost-effective services that enable individuals to regain a sense of financial well-being. Summit Financial Education is approved* by the United States Trustees to provide both pre-filing credit counseling and post-filing debtor education services.


Contact info

4.8

Excellent

TrustScore 5 out of 5

15K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 10% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.8

All reviews

(15,290)

1,112 reviews in the last 12 months

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Rated 5 out of 5 stars

I wished i could have afforded to have…

I wished i could have afforded to have someone talk me through everything , but i think i did ok. It was nice to have some to message with at the end. They made sure they covered everything that there eas to offer me, and i appreciated that.

November 3, 2026

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