My daughter bought me a calendar with pictures from our family vacation. It is beautiful UNTIL we are making plans for Father's day weekend and it says it is June 14, 2026!! How did that happen??? It... See more
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See what reviewers are saying
In general my pictures and books ordered always look beautiful. This time when making a photo book, which I spent many hours on, I forgot to log into my account, and therefore when I came to pay my en... See more
Company replied
I made a photobook for my sons 18th but when It arrived a couple of pages hadn't printed properly. On top of that I realised I had made a mistake and I was very upset. I spent so much time and money... See more
Company replied
I've used Snapfish many times for personalised calendars. It's nice and easy to use and the quality of the calendar is always excellent. The delivery time in Italy is much longer than in the UK though... See more
Company replied
Company details
Written by the company
Registrandoti a Snapfish puoi stampare le tue foto online, archiviare e condividere le tue foto gratuitamente e creare fotolibri e regali personalizzati. Iscriviti alla newsletter e ricevi offerte super-convenienti ogni settimana.
Contact info
Italy
- www.snapfish.it
3.6
Average
8K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
I printed 1700 pictures and all of them…
I printed 1700 pictures and all of them have very little color. So disappointed. The pictures are very thin. I will not ever use them again.
July 6, 2026
Unprompted review
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My daughter bought me a calendar with…
My daughter bought me a calendar with pictures from our family vacation. It is beautiful UNTIL we are making plans for Father's day weekend and it says it is June 14, 2026!! How did that happen??? It is the 21st!! My family thought I am losing it!!! Thanks!!!
May 14, 2026
Unprompted review
Reply from Snapfish
Thank you for letting us know. We greatly appreciate your feedback on our services. We're sorry you're not completely satisfied with our services. If you have any questions, you can always contact our customer service team at support@snapfish.zendesk.com. We'll be happy to help!
DO NOT USE THIS COMPANY
I ordered photos by next day delivery. Three days later they were sent to the wrong address and I have no way of finding them. The customer service pages are of no help and there is no way to reorder or get a refund. DO NOT USE THIS COMPANY
May 1, 2026
Unprompted review
Reply from Snapfish
Hi! Thank you for sharing your experience. We're sorry to hear that you're unhappy with our services, relative to the delayed delivery. We'd like to help you resolve this issue. Please contact our customer service team for further assistance at support@snapfish.zendesk.com. We're very sorry to hear about your inconvenience and hope to see you again soon.
Reply from Snapfish
Ciao! Grazie per averci raccontato la tua esperienza e per il tuo suggerimento. Siamo spiacenti di sapere che non sei completamente soddisfatta della consegna. Ci impegniamo costantemente per migliorare il servizio e apprezziamo i tuoi
suggerimenti. Ti assicuriamo che lo terremo in attenta considerazione. In caso di domande, puoi sempre contattare nuovamente il nostro servizio clienti all'indirizzo support@snapfish.zendesk.com. Siamo qui per aiutare!
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I didint receive the package after 3…
I didint receive the package after 3 weeks from the order
February 2, 2026
Reply from Snapfish
Ciao! Grazie per averci raccontato la tua esperienza. Siamo spiacenti di apprendere che non sei soddisfatto dei nostri servizi riguardanti al itardo nella consegna. Vorremmo aiutarti a risolvere questo disagio. Contatta il nostro servizio clienti per ulteriore assistenza all'indirizzo support@snapfish.zendesk.com. Siamo molto dispiaciuti e speriamo di rivederti presto.
In the first two months of 2026
In the first two months of 2026, I purchased three
photo books and I have to say I' m extremely satisfied.
Snapfish did an excellent work, the quality is high , and delivery is always very punctual.
Thank you so much Snapfish.
February 11, 2026
Reply from Snapfish
Thank you for your review! We truly appreciate your positive feedback and are happy to hear that you are satisfied with your photo books. This is very important to us.
If you have any further questions, you can always contact our Customer Service team at support@snapfish.zendesk.com. We are always happy to help!
Reply from Snapfish
Grazie per la tua recensione! Apprezziamo molto il tuo feedback positivo e siamo felici di sapere che sei soddisfatto del nostro servizio. Questo è molto importante per noi. Se hai ulteriori domande, puoi sempre contattare il nostro servizio clienti all'indirizzo support@snapfish.zendesk.com. Siamo sempre felici di aiutarti!
Reply from Snapfish
Ciao! Grazie per la tua recensione! Apprezziamo molto il tuo feedback positivo e siamo felici di sapere che sei soddisfatto del nostro sito, la qualità dei prodotti e dei nostri servizi. Questo è molto importante per noi. Se hai ulteriori domande, puoi sempre contattare il nostro servizio clienti all'indirizzo support@snapfish.zendesk.com. Siamo sempre felici di aiutarti!
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Easy to create beautiful memories
I love Snapfish because it's so easy to create beautiful family calendar's with the great templates they provide.
December 29, 2025
Reply from Snapfish
Hi! Thanks for your review! We really appreciate your positive feedback and are happy to hear that you're satisfied with our website, the quality of our photo books, our services, and the shipping of your orders. This is very important to us. If you have any further questions, you can always contact our customer service team at support@snapfish.zendesk.com. We're always happy to help!
The company is unable to deliver
The company is unable to deliver what is sells. When my order did not arrive during the time specified, it was up to me to follow up. I paid for priority delivery but was not awarded this in follow-up attempts to rectify. In the end, I received double of one part of the order and not the second part.
In the end, I recommend seeking out another company as Snapfish is not able to deliver.
December 23, 2025
Reply from Snapfish
Ciao! Grazie per averci raccontato la tua esperienza. Siamo spiacenti di apprendere che non sei soddisfatto dei nostri servizi riguardanti al ritardo nella consegna. Possiamo vedere che hai già contattato il nostro servizio clienti. Per favore, facci sapere se possiamo aiutarti con qualcos'altro e speriamo di sentirti presto.
Reply from Snapfish
Ciao! Grazie per averci raccontato la tua esperienza. Ci dispiace che tu non sia soddisfatto dei nostri servizi in merito al ritardo nella consegna. Vorremmo aiutarti a risolvere questo problema. Per ulteriore assistenza, contatta il nostro servizio clienti all'indirizzo support@snapfish.zendesk.com. Ci dispiace molto e speriamo di rivederti presto.
Reply from Snapfish
Ciao! Grazie per averci raccontato la tua esperienza. Ci dispiace che tu non sia soddisfatto della qualità dei nostri servizi. Vorremmo aiutarti a risolvere questo problema. Per ulteriore assistenza, contatta il nostro servizio clienti all'indirizzo support@snapfish.zendesk.com. Ci dispiace molto e speriamo di rivederti presto.
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Reply from Snapfish
Thank you for your review! We really appreciate your positive feedback and are happy to hear that you are satisfied with our easy-to-use website. This is very important to us. If you have any further questions, you can always contact our customer service at support@snapfish.zendesk.com. We are always happy to help!
Great for calendars
I've used Snapfish many times for personalised calendars. It's nice and easy to use and the quality of the calendar is always excellent. The delivery time in Italy is much longer than in the UK though which is a bit annoying but apart from that, all good!
January 5, 2026
Reply from Snapfish
Thanks for your review! We really appreciate your positive feedback on the quality of our calendars. We're sorry to hear you're unhappy with our services regarding the delay in delivery. You can always contact our customer service at support@snapfish.zendesk.com. We're here to help!
Satisfied
I am happy with Snapfish for they did on the five (5) 2026 calenders that I ordered. They were exactly as I expected and they arrived on time. Thank you.
November 26, 2025
Reply from Snapfish
Grazie per la tua recensione! Apprezziamo molto il tuo feedback positivo e
siamo felici di sapere che sei soddisfatto dei calendari. Questo è molto importante per noi. Se hai ulteriori domande, puoi sempre contattare il nostro
servizio clienti all'indirizzo support@snapfish.zendesk.com. Siamo sempre felici di aiutarti!
Reply from Snapfish
Thank you for your review! We really appreciate your positive feedback and are happy to hear that you're satisfied with your item and the fast delivery. This is very important to us. If you have any further questions, you can always contact our customer service team at support@snapfish.zendesk.com. We're always happy to help!
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Reply from Snapfish
Grazie per la tua recensione! Apprezziamo molto il tuo feedback positivo e siamo felici di sapere che sei soddisfatto della qualità e dei prezzi dei nostri prodotti, nonché dei servizi. Questo è molto importante per noi. Se hai ulteriori domande, puoi sempre contattare il nostro servizio clienti all'indirizzo support@snapfish.zendesk.com. Siamo sempre felici di aiutarti!
They saved the day
They saved the day, after placing an order with EasyPrint, resulting in a horrible experience with EasyPrint.easy print.
The printing of my calendars was excellent, shipping was expensive, but fast delivery.
I will do business again.
December 17, 2025
Unprompted review
Reply from Snapfish
Thank you for your review! We truly appreciate your positive feedback and are happy to know that you are satisfied with our service regarding calendars and shipping. This is very important to us. If you have any further questions, you can always contact our customer service at support@snapfish.zendesk.com. We are always happy to help!
fairly sutisfied
the finish is good, apart from the front page of one of the calendars I ordered, which had some marks. the delivery took more time than the due date, which made me worried a bit, but it arrived OK in the end.
November 21, 2025
Reply from Snapfish
Grazie per la tua recensione! Apprezziamo molto il tuo feedback positivo sui nostri servizi. Siamo spiacenti che tu non sia completamente soddisfatto del tuo calendario. In caso di domande, puoi sempre contattare il nostro servizio clienti all'indirizzo support@snapfish.zendesk.com. Saremo felici di aiutarti!
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