Was quick an easy to buy the tickets for the event I wanted to go to but when the tickets were sent over ( via email as requested) it didn’t allow me to add them to my wallet on my phone. Tried va... See more
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Review summary
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No online ticketing option?!! :( And you didn’t clearly communicated what time can I get the ticket at the box office
Easy to book bit confusing towards end of process and took a while to receive confirmation email but came a while after all good other than that no problem
Trying to buy the tickets was a wee bit confusing, but persevered and won the day. Not certain what Shopify had to do with the ticket purchase.
Company details
Written by the company
See Tickets by EVENTIM successfully sell and deliver over 20 million tickets per year to a wide range of events across the UK. They operate as the official box office for a large number of concerts, theatrical venues and festivals including Glastonbury, SJM Concerts and many more. Over 99.95% of these tickets are delivered well ahead of the event, however See Tickets are not always in control of the delivery timescale for all events. If you have a complaint or a query relating to a specific order please email: trustpilot@seetickets.com
Contact info
Nottingham, United Kingdom
- trustpilot@seetickets.com
- www.seetickets.com
4.2
Great
123K reviews
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Fees. Fees. Fees
The ticket price do not resemble the face value price. The company add two fees.
September 7, 2026
Easy friedly website
Ordered tickets for The Christians, no hassle, easy to use and payment straightforward
September 7, 2026
Booked the wrong show and was unable to…
Booked the wrong show and was unable to get a refund rubbish service would not use
August 26, 2026
Great ticket site
Great ticket site, I got the tickets instantly once I'd paid for them, unlike ticket master who make you wait months and months. Highly recommend
September 7, 2026
Very easy to order and pay.
September 7, 2026
You cancelled event and have not…
You cancelled event and have not refunded me for well over a month, your site says 10days and email response said 28 days before refund ,it is now way past those timescales, as a first time user this doesn't bode well for me ever using you again unless this is rectified promptly
July 22, 2026
The easy way to use the site
August 31, 2026
I had to buy the tickets 4 times before…
I had to buy the tickets 4 times before it was successful, each time going through the whole process from start to finish. I'm an app developer and the UX/UI is extremely poor.
September 5, 2026
Your verification system is aweful
Your verification system is so complicated, so full of junk adverts, takes so long to get rid of them and nearly gave up.
Sort it out guy!
September 7, 2026
Impossible to contact customer services…
Impossible to contact customer services for a phone call. We have an order with eventim.bg that has completely disappeared. We are trying to resell them officially as they're worth 260 euros and we can no longer attend, but can't do so because they've disappeared for reasons unknown, and we can't even get in touch with anyone to figure out whats happened. Very poor.
August 31, 2026
Buying the tickets was an easy process
Buying the tickets was an easy process. Can’t wait to go now.
September 7, 2026
Lengthy
Systemnever accepts me actual password then all the time of doing a new one.
Then there is another issue doesnt like am x. Then card approval or veryifying. Takes over 15 minutes to buy a ticket.
September 5, 2026
Booking process was easy to use
Booking process was easy to use. The website is very well set out
Will definitely use them for all my needs
September 3, 2026
Dreadful user experience re website
Dreadful user experience re website, app and emails! User journey convoluted, nonsensical and fragmented.
Culminating in being blocked from both platforms without a tangible reason.
Big Tech messing up.
September 6, 2026
Sick and tired of these legal scams…
Sick and tired of these legal scams transaction fee and card handling fee? Come on your taking the piss
September 7, 2026
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