SaveOnEnergy.com Reviews 

8,378
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 3,989 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff and customer service for being exceptionally helpful, patient, knowledgeable, and friendly, making the process efficient and easy. Many appreciated the seamless experience of switching providers and finding suitable plans, often highlighting significant savings through cheaper prices and securing plans without a deposit. However, some customers also noted issues with misleading information regarding pricing and contract terms. Others experienced lengthy and confusing processes, including conflicting details, repetitive questions, and excessive verification steps.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, patience, and... See more

Customer service

Reviewers mention positive feedback about customer service, with many praising agents for being helpful,... See more

Service

Clients share positive opinions on service, with many reviewers highlighting the helpfulness and knowledge of... See more

Price

Customers had positive experiences with price, with many reviewers reporting that they received great rates... See more

User experience

Users describe positive interactions with user experience, finding the process easy, fast, and smooth for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Montana was extremely helpful & patient. I had issues signing up, mostly due to my credit report being frozen and recently changing my credit report password that did not work. He stayed on hold while... See more

Rated 5 out of 5 stars

Mike was incredibly professional. Very knowleadgable and friendly. He gave me all possible options and spoke as to why I should choose the plans laid out and even went above and beyond with explaining... See more

Rated 5 out of 5 stars

I just joined this energy company since I was totally unsatisfied with my former one. They have been courteous in helping me switch electricity providers, and I am anxious to see how things go.

Rated 5 out of 5 stars

Sales agent Thomas was easy to work with. Good communication skills. I love how I was able to get a cheaper price through Save On Energy with my new provider. I don’t even have to contact my old provi... See more


Company details

  1. #5 of 15 best companies in Price Comparison Site
  2. #3 of 9 best companies in Electric Utility Company
  3. #3 of 9 best companies in Energy Equipment and Solutions
  4. #88 of 193 best companies in Financial Consultant
  5. #1 of 17 best companies in Solar Energy Company

About SaveOnEnergy.com

Written by the company

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Compare energy providers compare energy providers


Founded in 2003, SaveOnEnergy.com® is your ultimate energy savings destination. We provide everything you need to save on energy all in one place,

You can easily search, compare, and sign up for energy plans from top providers. Also, connect with reliable solar panel and community solar providers.


We sell brands you know and love.

our brands


Find the best fit for your energy needs

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Deregulated Energy

Your right to compare providers and choose from your electricity options.

Solar Energy

Everything you need to know about solar energy

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Why use SaveOnEnergy? dollar-sign-graphic

20+ Years of experience

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A+ rating from BBB

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1 million+ customers helped

















Start your energy-saving journey today at

SaveOnEnergy.com


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

8K reviews

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4.7

All reviews

(8,378)

4,030 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Gentleman that took care of me was very…

Gentleman that took care of me was very professional very polite thorough detailed organized he knew exactly what he was doing I just wish I could talk with him again because I have some questions about the company I did buy electric services

July 21, 2026
Rated 2 out of 5 stars

Online failure & Full of Confusion

I signed up online and the last page froze. Had to go thru it all a second time by phone. Super frustrating. The service rep was very nice, but there was a lot of background noise which was unsettling in this world of fraud. What should have been easy took an hour to complete.
And it’s all confusing. Nothing is clear.

July 21, 2026
Rated 5 out of 5 stars

So helpful, nice and polite.

So nice and polite. Answered all of my questions. Easy to understand and well-spoken. She found me a plan that fit me better than what I had seen online and explained the process. A+

July 22, 2026
Rated 5 out of 5 stars

Tracy was beyond excellent

Tracy was beyond excellent, very knowledgeable, kind and patient, she helped me to find and enrolled ina plan that fits me , thank you Tracy ❤️

July 22, 2026
Rated 5 out of 5 stars

Marlene was very helpful in guiding us…

Marlene was very helpful in guiding us through the process of choosing our new electrical service. She was friendly, knowledgeable and patient in answering all our questions. Her clear explanations and excellent customer service made the experience easy and stress free. We appreciate her help and highly recommend her.

July 22, 2026
Rated 4 out of 5 stars

Fine

The whole process of choosing energy is very confusing. The person who helped me did a nice job, but I just don’t like the whole process regardless of who is doing it

July 20, 2026
Rated 5 out of 5 stars

I worked with Jamie

I worked with Jamie. He helped me transition from TXU Energy toTri Eagle Energy. He was incredibly professional, patient and kind. Wonderful experience because of Jamie.

July 22, 2026

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