Saal Digital EU Reviews 

A clear and effective layout software. A quick delivery. good quality.

Easy to make, at first a bit confusing. I like that we can choose to make it ourselves or let the website do it.

Above all excellent print quality, far better than other print services I have used in the past.
Also: Fast service, helpful responses to questions and a very good app for designing photo-books.
Very pleased with the results, justifies the relatively higher price

This was my first order with Saal and I am very happy with my choice of using Saal to make my photobooks!
Very good quality and my products was delivered several days before expected!
I will for sure order my photo products from Saal again next time!

Extremely disappointing experience from start to finish.

I wasn't new to premium photo books when I placed this order. I've created several high-end photo books in the past with another provider, and they looked and felt like professionally published coffee table books. Since I now needed a company that prints within Europe, I decided to try Saal based on its excellent reputation.

My first photo book cost around €150 and was intended as a gift. Unfortunately, it arrived with severely warped pages. Customer service initially attributed the issue to humidity, but after keeping the book in a dry environment for several days, nothing changed.

They agreed to provide a replacement, but the problems only got worse. When I reordered the exact same project, more than 15 photos that had previously been uploaded and successfully printed had mysteriously disappeared from the Saal platform. Their software had somehow lost them, leaving blank pages in the album.

I contacted customer service almost immediately after placing the order and asked them to cancel it, explaining that the album was incomplete because of a problem with their platform. They refused, saying the order could not be cancelled, even though they knew it would be printed with missing images.

The replacement album arrived exactly as expected: with blank pages. I had also switched from Silk Photo Paper to Glossy Photo Paper, hoping to avoid the warping issue, but I found the glossy paper to look and feel plasticky and much lower quality than I expected from a premium photo book.

To make matters worse, I was told I would receive a voucher so I could correct the project and order it again, but I never received it.

I understand that manufacturing issues can happen. What disappointed me most was how the situation was handled. Instead of resolving one problem, each step created another, and after multiple emails I was left with two unusable photo books and no real solution.

Based on my experience, I cannot recommend Saal.

Easy to create an album, very efficient service, and an amazing end product. I would highly recommend Saal Digital.

I found the site difficult to navigate - select the product, size, paper and border etc:

This review concern a photo album
+ delivery
+ quality
+ interface/tools
- minor issues with designing program
- ridiculous random pricing
- tries to question/remove less good reviews

The products and the value for money are great.
After receiving a product with a slight defect, the complaint was handled fast and in a helpful manner, and a new product was shipped very fast.

I paid a crazy price for express shipping for a gift for a special occasion and I'm still waiting for my order after not only the express shipping date has passed, but also the standard shipping date. Do not recommend using Saal at all.
ETA: My order finally arrived and it was printed incorrectly, to make matters even worse. None of the text elements in our photo album were printed - there are big empty gaps instead.

I was truly impressed! The quality is outstanding, and both the order processing and delivery were incredibly fast. Everything exceeded my expectations. Thank you very much!

I use the services of SAAL for some time and I am totally satisfied with the professionalism, either producing your order, either shipping and delievering!
I already order some photobooks and photo prints (in paper and in metal).
The results are excellent. One only remark: the pricing is allways changing, due to the discounts that are temporaly applied.

Great quality and very good Delivery service! I really recommend it!

Brilliant company and Brilliant quality products.

Reliable and consistent quality. Speedy delivery. Website works well as far as I'm concerned.

The print was amazing, but color brightness was live then expected. Next time I need to extract brightness for the metal print

the product is of good quality and delivery well packaged and rapid. The experience online leaves a bit to be desired. uploading images to order different sizes on different papers was confusing. choosing sizes was also confusing, some of my images arrived full bleed and slightly cropped. I struggled to control the tools in a meaningful way.

Beautiful print on metal, fast delivery, and affordable. Very pleased!

Be aware that the promo codes marketed by Saal Digital do not work. I just wasted 4 hours of my life hoping to test a promo product. In the end, I was asked to pay full price.

Furthermore, after deleting your account, your private data, including photos, is not removed from Saal Digital databases.

Quality products, excellent service & quick delivery. Have I missed anything? Possibly but you get the point...