Saal Digital EU Reviews 

215
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 64 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional print quality and the fast, reliable delivery service that consistently exceeds expectations. People also appreciate the intuitive design software that makes creating custom photo books and wall art simple and enjoyable. Some reviewers were not happy with minor printing or color discrepancies, image cropping, and occasional delivery delays. A few people also found the initial layout tools and photo uploading process a bit confusing to navigate at first. Despite these occasional hurdles, most consumers remain highly satisfied and eager to place their future orders again.

What people talk about most

Product

Users describe positive interactions with product, highlighting the great overall value for money and... See more

Quality

People report positive experiences with quality, highlighting outstanding print results, reliable materials,... See more

Delivery service

Consumers find delivery service to be efficient and timely, with products often arriving several days before... See more

User experience

Customers consistently note positive experiences with user experience, highlighting an easy interface and... See more

Order

Customers had ambiguous experiences with order, reflecting a stark contrast in their journeys. Some reviewers... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Maybe make a 3D model when someone puts a photo on a cussion, then you can see better how it would turn out te be on as cussion. And if you recommend different types of fabric for cussions, maybe al... See more

Rated 4 out of 5 stars

Very good quality, nice and easy way to choose the paper and select the photos. Very fast processing. Price is fair. I am very happy with the result.

Rated 4 out of 5 stars

The print was amazing, but color brightness was live then expected. Next time I need to extract brightness for the metal print

Rated 4 out of 5 stars

the product is of good quality and delivery well packaged and rapid. The experience online leaves a bit to be desired. uploading images to order different sizes on different papers was confusing. c... See more


Company details

  1. Photo Lab
  2. Photo Printing Service
  3. Photography Service

Written by the company

We are a professional photo lab with great enthusiasm for photography. We are continiously working to further develop our products in order to achieve higher standards and to meet the needs of our customers. As a modern online service provider, we are specialised in high-quality photo products, including Photo Books, Photo Prints, Posters, Calendars, Greeting Cards, Wall Decor (Metal Print, Acrylic Glass, PVC foamboard, GalleryPrint), as well as Photo Gifts.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

215 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.3

All reviews

(215)

81 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Of the 6/7 printing companies I have used for Photobooks, Saal digital are the best. For the product and quality you receive , the price is actually very reasonable. Will definitely use them again for future Photobooks. Quick delivery and very easy to use app also.

December 6, 2025
Unprompted review
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Rated 5 out of 5 stars

Wedding photo book gift

I created a photo book with the pictures I took as my friends’ wedding as a gift to them. I’m so happy with the result. The quality of the images and the book itself is outstanding. Delivery timelines are also super quick! Will definitely order again for future occasions.

December 15, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Print Quality and Premium Finish

I had a great experience with this company. I ordered 10 postcards (10 × 15) with a SoftTouch matte surface, using my own photo as the design, and the final result exceeded my expectations. The image quality was excellent—the boulangerie looks exquisite, with sharp details and beautiful color rendering. What really stood out was the paper itself: the SoftTouch matte finish feels phenomenal and adds a premium, elegant touch to the postcards.

The company clearly does a great job with print quality, materials, and finishing. Everything felt well-made and thoughtfully produced. I’m very happy with the result and would confidently recommend them to anyone looking for high-quality custom prints.

December 12, 2025
Unprompted review
Rated 5 out of 5 stars

Above and Beyond

I love making calendars for dear ones at Holidays.Saal Digital has been recommended to me by friends and I'm so happy I have taken their advice.This site is now my favorite go to for making memories out of photography.I trully loved their calendar software, very well done, with endless options for customization.Many options for layouts, fonts,colors,background,size,complete lists of official Holidays ( for each separate country). I found the wide variety of embelishments offered to be the cherry on top of the cake! Spent some time playing with all of it, but I created something unique, one of a kind , reflecting 100% my artistic vision.My family loved it! I need to add how impressed I was with Customer Service. I wrote to them on a Saturday about delays with Christmas delivery. To my surprise they answered right away and jumped on it to solve the problem. The calendar was received on Christmas Eve and it made all of us extremely happy ! Thanks Saal Digital, you really went above and beyond !

December 24, 2025
Unprompted review
Rated 5 out of 5 stars

Photobook professional line

Made a photobook professional line. Great choice of options, good web tool to design your photobooks, great materials and quality.
Last but not least they are superfast.
Far much better than any other provider I tried so far (and slightly more expensive).

December 23, 2025
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Rated 5 out of 5 stars

superbe quality

Saal Digital printed me a wonderful photo book and a beautiful mug, both delivered just in time. I'm really impressed. The photos look exactly like on my Mac, same colours etc. The software to create the photo book was easy enough to use. I can't really compare because it's the first time I ever have my digital photos professionally printed, but I'm very content.

December 21, 2025
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Rated 5 out of 5 stars

Another 5 star experience with Saal

Another 5 star experience with Saal. I ordered a combination of calenders, postcards, photos and a canvas by expresss shipping. All arrived within 3 days. Speedy and reliable service. Would highly recommend. Will be back again!

December 4, 2025
Unprompted review
Rated 3 out of 5 stars

Order failed

Customer support is practically nonexistent.
I created a photo book in the app, added it to my cart, paid, and the money was debited instantly. After payment, an error occurred: "Order not fulfilled – refund request (ImageNotFound error)."

The app completely froze – I can't reupload photos, edit the project, or complete the order. I constantly receive automated emails asking me to complete the order, but due to the error, this is impossible. I contacted support several times, but received no response.

Unfortunately, this was one of my worst customer experiences.

After a few days, support finally resolved my issues, canceled the order, and refunded my money. The problem turned out to be that my operating system couldn't work with the app.

November 16, 2025
Unprompted review
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Reply from Saal Digital EU

We’re truly sorry for the frustrating experience. Please reply to our Trustpilot follow-up, so we can review this and follow up with you directly.

Rated 5 out of 5 stars

Excellent Quality

Fast service and excellent quality photo book.

October 17, 2025
Unprompted review
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Reply from Saal Digital EU

Thank you! We’re delighted you enjoyed the fast service and the excellent quality of your photo book.

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Rated 5 out of 5 stars

Thank you Saal!

I'm always very pleased with Saal service - flawless wallart, prints and photobooks, but I was also very pleasantly surprised when I received calendars this week. Everything about them is great, but to see them nicely individualy wrapped and ready for me to give or send to clients, was a very appreciated bonus for me! Also they were delivered super fast!! Thank you Saal!

October 20, 2025
Unprompted review
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Reply from Saal Digital EU

Thank you so much! We’re thrilled you’re happy with the products from us. We really appreciate your trust; if there’s anything else we can do, just let us know!

Rated 5 out of 5 stars

This book EXCEEDED MY EXPECTATIONS!

This book EXCEEDED MY EXPECTATIONS! The layout is magnificent and the rich coloring of every picture was beyond my imagination! I am NOT exaggerating when I say that this company is on a higher level than it's competitors. My family and I looked at several different companies before choosing; I am overjoyed that we chose this one! Our friend was overwhelmed and deeply touched with this gift. Thank you for an excellent book ❤️

October 10, 2025
Unprompted review
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Reply from Saal Digital EU

Wow, thank you! So glad it exceeded your expectations and that the gift meant so much. Thanks for choosing us—if you need help with your next project, we’re here.

Rated 5 out of 5 stars

Quick service

Quick service. Excellent product.

October 9, 2025
Unprompted review
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Reply from Saal Digital EU

Thank you for your review. We’re pleased the turnaround and product quality met expectations.

Rated 5 out of 5 stars

Overall

Overall, excellent! I found the design interface for the photobook to be very easy to use and quite intuitive and although I didn't not go looking for them, I think a few YouTube videos would be very helpful for people getting started as there are a lot of options. Quality-wise the photo book when it arrived a few days earlier than expected, was great quality and the brushed metal finish on the cover was just beautiful!

September 25, 2025
Unprompted review
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Reply from Saal Digital EU

Thank you for sharing your experience. We’re glad you found the photobook design interface intuitive and that you’re happy with the quality and the brushed metal finish on the cover. It’s great to hear your order arrived earlier than expected.
By the way, we do have a YouTube channel with helpful videos and tutorials for getting started — feel free to check it out anytime: https://www.youtube.com/@SaalDigitalUK :-)

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Rated 5 out of 5 stars

Excellent quality, easy to use.

I used Saal to print a short story book I wrote for my grandson, this included illustrations and a few photos in the spare pages. I am so pleased with the quality, it’s made my amateur effort come to life, the pages look much cleaner and sharper than my scanned images. The software was pretty easy to use once I was used to it. Also very fast delivery. Overall I highly recommend this service and definitely use it again.
Thank you 😊

September 29, 2025
Unprompted review
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Reply from Saal Digital EU

Thank you for sharing your experience! We’re delighted you’re so pleased with the result and look forward to helping with your next project.

Rated 5 out of 5 stars

The albuns look amazing

The albuns look amazing. Fast delivery

September 26, 2025
Unprompted review
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Reply from Saal Digital EU

Thank you for your feedback! We’re glad you’re happy with the albums and our delivery.

Rated 5 out of 5 stars

The best custom printers in the EU

Fantastic printing and extremely fast shipping. Easily one of the best custom printers in the EU. I'd several books and posters printed through Saal and everything is of the highest quality and detail. The software they provide to help you layout out photo books is especially impressive as it makes it extremely easy to layout a book without any complicated steps and allows you to see exactly how your final book will look like. I highly recommend them and will continue to use them for all my printing needs.

September 21, 2025
Unprompted review
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Reply from Saal Digital EU

Thank you so much! We’re delighted you value our quality, speed, and software — your recommendation means a lot, and we look forward to printing for you again!

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