I have made many purchases from various vendors on Ruby Lane over the past 10 years. It is an excellent venue for what I love-art, jewelry (including antique) & antique purchases. There is a definit... See more
Company replied
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This piece is more beautiful than described, and fits wonderfully into my collection of Occupied Japan Moon Vases. Seller was terrific – packed carefully, shipped promptly and at a fair price. Kudo’s... See more
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Love shopping at Ruby Lane. Such interesting pieces. The items are well photographed. Some of the descriptions are just beautiful . The history is so interesting. I can imagine the people who owned t... See more
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I haven’t bought all that much from Ruby Lane, but when I have it was easy to work with the sellers by email. They were all responsive to questions within a short amount of time. Paying using PayPal i... See more
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Company details
- #75 of 157 best companies in Jewelry Store
- #1 of 2 best companies in Antique Furniture Store
- #1 of 1 best companies in Antique Store
- #7 of 10 best companies in Art & Antiques
- #95 of 312 best companies in Clothing Store
- #1 of 6 best companies in Vintage Clothing Store
About Ruby Lane
Written by the company
Ruby Lane is a curated online marketplace dedicated to antiques, vintage collectibles, fine art, jewelry, and dolls. Since 1998, our mission has been to connect passionate collectors with knowledgeable independent shop owners who share a commitment to quality, authenticity, and outstanding service.
Interested in selling on Ruby Lane? Check the Seller Requirements, then sign up here.
What makes Ruby Lane unique is the personal connection between buyer and seller. Communication happens directly, allowing shoppers to ask questions, request additional details, and buy with confidence. Every item is backed by accurate descriptions, clear photography, and professional service. This personal approach creates a shopping experience built on trust and transparency.
Ruby Lane has grown into a trusted global community where history, craftsmanship, and creativity come together. Millions of collectors worldwide visit every year to find rare bisque dolls, Victorian jewelry, Art Deco décor, mid-century modern treasures, and fine collectibles. Whether you're a seasoned collector or discovering the joy of vintage items, Ruby Lane offers a safe, welcoming, and inspiring environment to shop, learn, and connect.
Our platform continues to evolve while staying true to its core values of integrity, transparency, and customer trust. We support small businesses, foster lasting relationships between buyers and sellers, and preserve the cultural significance of exceptional objects. At Ruby Lane, every item has a past—and every purchase helps its story continue.
Explore Ruby Lane's categories:
Contact info
381 Bush Street, Suite 400, 94104, San Francisco, United States
- www.rubylane.com
4.5
Excellent
16K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Great service
September 4, 2026
Unprompted review
Excellent communication with seller
Excellent communication with seller. Product arrived as described and safely.
August 3, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Ruby Lane
Thank you for your business and for sharing your positive experience!
DISAPPOINTMENT!
I very happily bought--I thought--an antique babydoll from
Kathy Libraty--
2 days later I was informed--sorry--we sold that doll on one of our other sites.
Reading the shop notes @ the bottom of her site I learned she's handled thousands of dolls and is handling
hundreds of lay-a-ways @ any one time--
but doesn't say how many sales she's mis-handling, and how many 83 year old doll collectors she's disappointing @ any one time--
August 26, 2026
Unprompted review
Reply from Ruby Lane
We’re sorry for the disappointment that the doll was no longer available. We understand how frustrating this can be, particularly when you have taken the time to place an order.
We will review this matter further with the shop, which has been selling on Ruby Lane since 2007. Thank you for bringing this to our attention and giving us the opportunity to look into it.
We appreciate your visit to Ruby Lane and hope you will consider visiting us again.
I found it hard to check out
I found it hard to check out. Received an email from the seller with the total. Cant use the link on email. Doesnt tell you to log back into rubylane and find your order to checkout. Hard to navigate
August 21, 2026
Reply from Ruby Lane
Thank you very much for shopping on Ruby Lane! We are sorry for any inconvenience. The order required a few extra steps being an international order, and we see that it was paid and the order already has a tracking number. For any questions about using the site, please contact customer support by choosing Email Ruby Lane at the bottom of every page.
Great item selection
Great item selection, website photos, and sellers in my overall experience. Reasonable return policy from sellers I bought from.
July 22, 2026
Reply from Ruby Lane
Thank you for your business and for sharing your positive experience with our very fine dealers and sellers, and the site policies!
Reply from Ruby Lane
Thank you for your business and for sharing your positive experience!
Every single time I try to sign into…
Every single time I try to sign into Ruby Lane it comes up with my email needs to be verified. I cannot get into Ruby Lane. Absolutely the worst website I have ever seen.
August 19, 2026
Unprompted review
Reply from Ruby Lane
Thank you for visiting Ruby Lane and we are sorry for any inconvenience logging in. We had asked for more information from you so we could see what is going on, but if you try to log in again, and there is still an issue, please choose Email Ruby Lane, found at the bottom of every screen, so we can assist you.
Bought another one of a kind work of…
Bought another one of a kind work of art here. Fast and affordable shipping and I keep finding the most interesting and different kinds of items here.
August 18, 2026
Unprompted review
Reply from Ruby Lane
Thank you for your business and for sharing your positive experience finding one of a kind treasures on Ruby Lane!
I have made many purchases from various…
I have made many purchases from various vendors on Ruby Lane over the past 10 years. It is an excellent venue for what I love-art, jewelry (including antique) & antique purchases. There is a definite trust in the vendors who are part of Ruby Lane and I am truly pleased with everything they offer. Fabulous!
January 24, 2026
Reply from Ruby Lane
Thank you for all your business and patronage. We are grateful and thankful and also appreciate you sharing your positive experiences with the very fine sellers and vendors on Ruby Lane!
I like Ruby lane!
I like Ruby lane!! Great products and great stores! The people are always nice! We bought an old BB gun to hang on the wall! It arrived quickly and was packaged very well!! We were happy with the price also!! We had good communication with the store owner!!
July 24, 2026
Reply from Ruby Lane
Thank you for your business and for sharing all about your positive experience shopping on Ruby Lane!
Love this company
Love this company, not all has arrived, but the selection is second to none. Thankyou ❤️
July 23, 2026
Reply from Ruby Lane
Thank you for your business and for sharing your positive shopping experience!
I have to change my password every time…
I have to change my password every time I try to log in
August 8, 2026
Reply from Ruby Lane
We are sorry about any inconvenience and issue with logging in! Please use Email Ruby Lane, found at the bottom of any page, so that a customer support member can troubleshoot this for you and provide suggestions and solutions!
Trusted platform with very specific…
Trusted platform with very specific requirements for dealers. Items are well described, photographed and guaranteed to be as represented.
August 3, 2026
Reply from Ruby Lane
Thank you for your business and for sharing your positive experiences shopping on Ruby Lane!
I love the selection of vintage…
I love the selection of vintage jewelry. Haven't received my first order yet so we will see how long the item takes to arrive and the in person quality. I received my order. The ring is beautiful and fits perfectly. Will order more in the future. Thank you.
August 4, 2026
Reply from Ruby Lane
Thank you for shopping on Ruby Lane! Please see that the tracking on your purchase is visible on the order so you can monitor its delivery and arrival.
Easily found on Google search Easy…
Easily found on Google search Easy viewing and purchasing01
August 5, 2026
Reply from Ruby Lane
Thank you for your business and for sharing your ease with shopping on Ruby Lane!
Eclectic selection of antiques and collectibles
This is one of my go-to's when I need something vintage and very special---doll handbags, doll hats, esoteric dollhouse items. I always find interesting things, and I buy the ones most affordable for me! Great additional source of goodies, distinct from the other major auction and fine craft websites. Have used it at least three times over the years. Recommend!
January 6, 2026
Reply from Ruby Lane
Thank you for all your business and for sharing your positive experiences!
Excellent communication and authentic pieces
Excellent communication and genuine vintage jewelry. I love checking Ruby Lane for gifts!
April 28, 2026
Reply from Ruby Lane
Thank you for your business and for sharing your positive experience with our many fine jewelry dealers and shops!
Reply from Ruby Lane
Thank you for shopping with Ruby Lane and for sharing your positive experience when placing your order!
Reply from Ruby Lane
Thank you for your business and for sharing your positive experience!
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