Peter Thomas Roth Reviews 

148
TrustScore 1.5 out of 5

1.5

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Review summary

Created with AI, based on recent reviews

Evaluating 55 reviews, most reviewers were let down by their experience overall. Many people felt that purchasing these items was a complete waste of money because the formulas simply failed to deliver any visible results on wrinkles or stubborn eye bags. Consumers also pointed out frustrating problems such as dry, flaky white residue left behind on the face or even uncomfortable skin irritation after application. Some reviewers were happy with the results, noting that the creams successfully tightened their skin and smoothly reduced under-eye bags. A few other people also felt that the products worked wonderfully for daily use as long as they carefully followed proper application methods.

What people talk about most

Product

Clients share deep disappointment and negative opinions regarding the product, frequently describing it as... See more

Quality

Customers consistently note negative experiences with quality, describing the product as a waste of money... See more

Value for money

Reviewers express strong dissatisfaction and frustration regarding value for money, consistently describing... See more

Price

Consumers find price to be a major disappointment, expressing deep frustration over expensive purchases.... See more

Reviews shaping this summary

Rated 1 out of 5 stars

I would like to say that it worked wonders or that it was a complete failure. I would like to but the problem is I NEVER received the product. They took payment as my bank shows, but it’s been over... See more

Rated 1 out of 5 stars

Wow its hard to belive consumer affairs allow this product to be sold to market. White marks are unavoidable When you wash off it burns your skin Note I used far below the recommended amount... See more

Rated 1 out of 5 stars

Read instructions, did as stated and waited. NOTHING, ABSOLUTELY NOTHING HAPPENED. My eye bags almost looked worse, so disappointed. Tried multiple times, giving this product a chance to work, sti... See more

Rated 1 out of 5 stars

This product i bought off ebay i am curre tly trying to get a refund this product PETERTHOMASROTH SKIN TIGHENER IS RUBBISH DO NOT BUY I wish id looked on trust pilot before i sent for it This ha... See more


Company details

  1. Cosmetics Store
  2. Beauty Product Supplier
  3. Cosmetic Products Manufacturer
  4. Cosmetics Industry
  5. Skin Care Clinic

Information provided by various external sources

Peter Thomas Roth Clinical Skin Care uses the most innovative ingredients to create effective skin care that does what it promises to do. The brand’s philosophy is simple: Breakthrough formulas. Astonishing results.


Contact info

1.5

Bad

TrustScore 1.5 out of 5

148 reviews

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No history of asking for reviews

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1.5

All reviews

(148)

56 reviews in the last 12 months

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Rated 1 out of 5 stars

LOVE Trustpilot!!!

When in doubt about ordering a product, ALWAYS check Trustpilot first. Real customers with real experience. I was just about to buy this product when I remembered to check Trustpilot review first - I'm so glad I did. I just saved $48.....thank you Trustpilot.

August 31, 2026
Unprompted review
Rated 1 out of 5 stars

I would like to say that it worked…

I would like to say that it worked wonders or that it was a complete failure. I would like to but the problem is I NEVER received the product. They took payment as my bank shows, but it’s been over 6 weeks and nothing has arrived. Don’t even try to reach costumer service. It won’t happen. Emails are never returned. The entire company is just a joke DO NOT WASTE YOUR MONEY!

July 29, 2026
Unprompted review
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Rated 1 out of 5 stars

This product i bought off ebay i am…

This product i bought off ebay i am curre tly trying to get a refund this product PETERTHOMASROTH SKIN TIGHENER IS RUBBISH DO NOT BUY
I wish id looked on trust pilot before i sent for it
This has zero effect on my skin that has slight fine lines and 1 deep
none where lifted temparary as this product claims to do
came nicely packaged but that is all leaves the product on skin like a film but no white residue which is the only positive avoid waste of money not even a 1 star

August 26, 2026
Unprompted review
Rated 3 out of 5 stars

Product does tighten my skin and I see…

Product does tighten my skin and I see a difference but I need to moisturise my dry skin before applying but the recommendation advised not to, so not keen on feeling my skin even drier, haven’t used makeup after applying but would think it would cancel out the application but will continue to apply:

August 18, 2026
Unprompted review
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Rated 1 out of 5 stars

The temporary eye cream 3oz face cream…

The temporary eye cream 3oz face cream didn’t improve my skins appearance or reduce wrinkles at all. In fact it made my skin look dull and dry and I looked ten years older. I am so disappointed I thought better of this company to advertise a product to be a best seller that did nothing it promises.How do I go about being reimbursed for the tube I purchased it is open but entirely full as I only used about two pea sized amounts and disliked the results. I have the receipt and packaging undamaged?

August 7, 2026
Unprompted review
Rated 3 out of 5 stars

Did you use the authentic product?

I found the PTR product on Facebook and went on the hunt as my usual to see if it was legit. I found many products with the original packaging and even used the exact name! If you looked further you would find the company listed was an off brand and was much more affordable then the one on the products website. The only way I would buy this product is off the website but even then there are alot of frauds on Facebook. Buying from a brick and mortar store is the only way you know you can get a refund. Even then ask what there refund policy is.

July 30, 2026
Unprompted review
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Rated 1 out of 5 stars

The FirmX Eye Cream Makes Bags WORSE!

The FirmX Eye cream works miraculously in that it removes 100% of bags when I apply it, HOWEVER the mechanism it uses is "contraction" which amounts to S-T-R-E-T-C-H-I-N-G of the skin.

Consequently, I had worse bags then ever after I used the product. It took approx. 2 weeks for my bags to return to normal after I stopped the product.

Continued use of the product will undoubtely make my bags worse permanently.

I asked PTR to address this, but they avoid discussing it and refuse to return my phone calls, which proves that they know what damage it does.

June 18, 2026
Unprompted review
Rated 1 out of 5 stars

Waste of money

Had to pay for delivery twice, first on the official website then again was charged by the local courier.
Didn’t get any clear explanation when contacted the customer service. The product was disappointing, it dries out the skin, leaves uneven white flaky patches. Not possible to use at all.

April 30, 2026
Unprompted review
Rated 1 out of 5 stars

Complete rubbish

I can't believe that I fell for the promotion film clip. This cream did absolutely nothing! I convinced a friend to watch the clip and she had the same reaction, Nothing!
And, it wasn't cheap! Do not buy it, complete rubbish!
Can't remember the exact date of purchase.

February 20, 2026
Unprompted review
Rated 1 out of 5 stars

A bit rubbish to be honest

A bit rubbish to be honest.
I tried this because I do have an issue with bags under my eyes no matter how much sleep I get. The product goes on well enough but doesn't work it's meant to and feels very dry and claggy. I don't think I could wear make up over it as it is so dry and flakey which was kind of the point. Certainly not worth the money and I wish I'd come to read the reviews before buying.

April 9, 2026
Unprompted review
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Rated 1 out of 5 stars

Scam or not!

Last year I bought three tubes of the eye tightened by mistake (£48!!) I noticed that although the packaging looked the same as advertised, the PTR name was not on it. I have obviously been scammed as the cream does absolutely nothing at all.
Now when I see the PTR ads I am scared to order again in case the same thing happens.
Had anyone had good results with the genuine product or have we all been scammed!

March 14, 2026
Unprompted review

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