OutletPC Reviews 

I ordered these items for delivery to Ireland. At the time of purchase, the estimated delivery time was 3–4 days. After I completed the purchase, the delivery estimate was extended to 9 days, and even that is only an estimated date that could be delayed further.

This is disrespectful and misleading. If I had known the actual delivery time, I would have bought the product elsewhere because I need it urgently.

Bought a reconditioned phone. Within a couple of months I started getting messages on screen saying moisture detected in charging port and then it stopped charging on a charging lead at all. Was told by the company that it was fine when I got it so I would likely be liable for all fixing costs. Assured them that the phone has never been near liquid of any kind. Was told that as it was ok when I got it I would likely be due to pay for any repairs as well as the fact it would take over 40 days. I'm not convinced they didn't know there were issues with it to start with and knew they would likely make more back on repairs.

I got my products after 10 days, But it was sent much ealier. So the delivery man is a factor too. Be patiënt or order a little bit ealier.

I never recieved my order! I sent numerous emails & got no response !!
I’m disgusted withh them!!!

Do not ever order from this company I've ordered 3 months ago nothing yet on the tracking it keeps saying out for delivery
Avoid at all costs it's a scam

Don’t order from them say parcel delivered but has not
Then offered a refund of 55% as goodwill gesture

It’s a con please save your money

DONT ORDER FROM P C OUTLET BIGGEST CON GOING TAKE YOUR MONEY THEN NOTHING. CON CON CON

Awful! DO NOT USE! Ordered over a month ago and still nothing, tracking says delivered but I’ve received nothing! Emailed numerous times only seem to acknowledge emails every 2 or 3 days, I’ve asked for a refund. Telephone number doesn’t exist!

Everything went wrong with this company. I have waited 5 weeks for my clothes I ordered. To be told something happened with the Logistics of my delivery. They offered me a 55%refund. Which I refused, they then offered me 65%, which I also refused. I asked for a full refund to be ignored totally. I have waited a week for a reply to my final email to them and still waiting. So I lost all my money on the order and nothing to show for it. PLEASE PLEASE DO NOT ORDER FROM THEM. IT IS CON I THINK WHAT THEY ARE DOING TO CUSTOMERS. TAKING PEOPLES MONEY AND THEN NOT SENDING GOODS. Because surely the amount of people with bad reviews is a total red flag to not use this company. Like I would if done if I had read the reviews. A lesson learnt to start reading reviews before future spending elsewhere.

No confirmation of order and no reply to email.
DO NOT order

They sent me a defective product and i refunded it, but they refused to pay me the full amount back and started to decline that it was defective.

They say free shipping, till you get to your cart then says, "only lower 48 states" then they charged me 1/2 the price of the item to get it to Alaska. Won't be back to them, rip off! I have gotten larger items from other outlets that don't cost an arm and a leg to get to Alaska.
RIP off!

I made an order two weeks ago which I later checked the status of and found out my order was rejected by their system.

However, they never refunded me the amount I paid for my order.

I have made several attempts to email them to confront them about this but they never reply back.

Just stay away from this store if you don't want to lose your money.

My laptop had a virus. They had it fixed and ready to pick up in a few hours. And it was under $100.00. I will definitely go back

I got stuck in the middle of an upgrade needing a part that no one in town has. Since Amazon has put a low priority on computer parts right now, it was going to take more than a week for them to send the part via Prime shipping. With my computer in pieces and no way to reverse the project, I needed help fast. OutletPC had the part and I was able to expedite shipping at a reasonable price. The order was placed early Friday morning and I received the part via Priority Mail on Monday. They will be the first place I look the next time I need computer parts.

On April 18, 2020 I ordered a laptop from OutletPC.com. The money for the purchase was immediately put in the pending status on my debit card account tying it up. The next day I received a very polite email stating that the item I ordered was not in stock and my order had been canceled. It went on to say that it might take 4 to 7 days for the money to show back up depending on my financial institution. Which I think is pretty standard. My major gripe is that, you'd think a company with a name of OutletPC.com would have software capable of monitoring their inventory. First time dealing with them and my last.
Update April 26, 2020: The money still hasn't shown back up from the pending status on my debit account. The record of the pending purchased had disappeared from my transaction list making me very worried. I called the customer service for my financial institution and learned that Outletpc.com still has not canceled the pending status for the transaction contrary to the email I received. I had this money earmarked to order a laptop so I can work from home during the corona virus. Being its Sunday, I will be calling them Monday as soon as they open. I'am dropping my rating from 2 stars to 1.

Awful. Irresponsible. Disrespectful. Incompetent. Highly advice against buying from there. They are slow, made many mistakes during my purchase, unable to fix their own problems, seem reluctant now to return the money. Save yourself some time and money and buy somewhere else. Worst customer service.

Ordered Windows 10 Home - OEM. Got suckered. Paid extra 6.95 for 3 day shipping and got it in a 6 week days. The version was 1709, an old version with issues instead of the new1909 upgraded version. I had to download from Microsoft and use the activation #. Not happy, but I learn from experience so I'll be a one time customer. You got me once.

I bought a motherboard and ram from them and it took 9 days to get "Delivered" . Apparently someone else signed and took my package and they aren't answering emails now and just told me to file a claim through PayPal. I'm gonna file a dispute, show them their trust pilot and show them the transcript I had with UPS. I'll also file a complain with the BBB and FTC. They need to get shut down. The person. Working there which I assume is only 1 guy is named Mike Malon and he is supper rude.

I recently purchased a Toshiba hard drive from this company and I am very pleased that I did. The order was processed quickly and shipped promptly. The part was packed perfectly for shipping with bubble wrap, a heavy box, and a heavy envelope. I recommend this company.