MILK Books Reviews 

11,600
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 1,881 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, highlighting the beautiful craftsmanship, thick pages, and stunning materials that create a luxurious and lasting keepsake. People found the website and editing software intuitive and user-friendly, offering versatile layout options and a seamless process for creating personalized photo books. Reviewers also appreciate the efficient delivery service, noting that products arrive quickly, well-packaged, and in excellent condition. However, some customers also noted disappointment with the product's quality, mentioning issues like paper feeling more like a magazine, smaller than expected sizes, or print quality lacking sharpness and detail. A few other people also felt that the editing software could be improved, citing limitations in text placement, photo deletion, or overall clunkiness in layout adjustments.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many describing the books as stunning,... See more

Quality

Clients share positive opinions on quality, with many reviewers describing the products as stunning,... See more

User experience

People report positive experiences with the user experience, often describing it as easy, intuitive, and... See more

Website

Customers consistently note positive experiences with the website, finding it very easy to use for creating... See more

Delivery service

Customers are generally delighted with the delivery service, often reporting quicker than expected arrival... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From start to finish, a luxurious experience. The website made it so easy to choose, and so easy to create our dream wedding album. It arrived in about 2 weeks, and was super well packaged and protect... See more

Rated 5 out of 5 stars

I decided to make a photo book for the nostalgia of looking at albums after dinner when visiting my family back home. I wanted to be able to sit with visit and show them the story of our wedding day.... See more

Rated 5 out of 5 stars

The photo book is really beautiful! Great quality and style! and I love it! I made it with my Mac, so the Milk Book app is embedded in Photos, which makes things really simple. Personally I woul... See more

Rated 5 out of 5 stars

The templates are very user friendly and the communication provided after the design has been submitted is excellent. Every step of the way until it arrives at your door, MILK sends updates. This is n... See more



Company details

  1. Photo Printing Service
  2. Art Supply Store
  3. Association or Organization
  4. Gift Shop
  5. Hobby Store
  6. Wedding Service

Written by the company

Create High Quality, Custom Photo Books & Photo Albums Online With MILK Books. Design Your Photo Book Using Our Digital Photo Book Software.

MILK Handcrafted Photo Books

Written by the company

Satisfaction promise
We guarantee the quality of our products.
Worldwide shipping
Great value shipping wherever you live.
Free secure storage
We never delete your printed projects.
We use the finest materials
Every book and album is carefully created using premium papers, fabrics, binding and inks.
We offer the best quality digital printing
We use age-old bookmakerʼs techniques combined with industry-leading printing presses for the best print results.

Satisfaction Promise

We guarantee the quality of our products.

At MILK Books, we take great pride in crafting beautiful printed products you will cherish over your lifetime. As our products are largely crafted by hand, occasionally, as humans, we don't get it 100% right. If you are not entirely satisfied with the quality of your order, please contact us within 14 days upon receiving your order, so we can make it right.

Contact info

4.8

Excellent

TrustScore 5 out of 5

12K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.8

All reviews

(11,600)

2,012 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️

⭐️⭐️⭐️⭐️⭐️

We couldn’t be happier with our Milk Photo Book! We chose it for our wedding album, and the quality exceeded all our expectations. The print quality is stunning, the colours are vibrant, and every detail of our photos came through beautifully. The materials feel premium, and the finished album is something we’ll treasure for the rest of our lives.

The design process was simple and intuitive, and the final product was packaged perfectly and arrived in excellent condition. If you’re looking for a high-quality wedding photo album that’s both elegant and built to last, we couldn’t recommend Milk Photo Books more highly. Thank you for helping us preserve such special memories! 🤍

July 1, 2026
Rated 5 out of 5 stars

Amazing quality

Amazing quality. So happy with the the cover, pages, and print quality of my album. Highly recommend this company.

July 9, 2026
Rated 5 out of 5 stars

I will be a repeat customer.

This is the highest quality and most beautiful option I’ve tried for family photos. The tools to build our book were easy to use and the printing is such great quality. I will use MILK again next year.

July 2, 2026
Rated 5 out of 5 stars

Great quality book

Great quality book! I also appreciated that Customer Service reached out to me to notify me of a potential printing issue. They gave me the opportunity to go back in and edit the issue before they proceeded with printing.

July 2, 2026
Rated 5 out of 5 stars

It was the best wedding gift we could…

It was the best wedding gift we could have received. We made it our honeymoon photo album and it turned out lovely, amazing quality. Very easy to use and the staff were very kind and prompt with our questions.
We will definitely gift this to another special couple soon!

July 7, 2026
Rated 5 out of 5 stars

Book is beautiful.

Book is beautiful.
Online scrapbooking optinos made for easy design.
Price was excellent. My wife was delighted.

July 1, 2026
Rated 1 out of 5 stars

I was disappointed in the quality for the price

I was disappointed in the quality for the cost. I ordered from another company a second album and I must say much better quality and value.

July 1, 2026
MILK Books logo

Reply from MILK Books

Hi Jodi,

We are sorry to hear that you're not happy with your order.

As we haven't heard from you about this issue, one of our Customer Service team have emailed you to investigate as per our Satisfaction Promise - https://www.milkbooks.com/satisfaction-promise.

Best wishes,
The MILK Books Team

Rated 5 out of 5 stars

So so worth the money

So so worth the money! The only way to do wedding photos (or any once in a life time event) in print in my opinion.

Quality is just incredible and the design process is so easy. Would recommend to anyone.

June 30, 2026
Rated 5 out of 5 stars

Amazing Experience with Milk Books!!

Amazing Experience with Milk Books!

Not only was customer service and the PR team there lovely they provided the move beautiful product to have to remember my wedding. Such a unique and well made book, such good quality and construction, will definitely be ordering more from them in the future.

June 18, 2026
Rated 5 out of 5 stars

MONEY WELL SPENT!

Im so impressed with the quality of this book, it was a lot of money to spend but money well spent! Im so happy that i have a beautiful memory of our wedding day, these photos deserve to be displayed. Uploading the photos to the website was really easy and changing the layout of each page was simple and very user friendly. No part of the process way difficult, just choosing what photos to include!

July 3, 2026
Rated 5 out of 5 stars

Worth every single penny

I loved the quality my work looked incredible but the most important my final client cried when she saw the final album. That means a lot more than any words. Thank you so much

July 7, 2026

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