Materiel.net Reviews 

29,631
TrustScore 4.5 out of 5

4.4

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Rated 4 out of 5 stars

I had no notification that my package had arrived at the pick up point so was waiting over a week before getting my package. Not sure if it was material.net or chronopost at fault. Either way

Company replied

Rated 5 out of 5 stars

I apologize for the english, but I want to make sure of my words. I purchased a computer from them during Black Friday and am 100% happy with my experience and will certainly be a repeat custome... See more

Company replied

Rated 5 out of 5 stars

From the order of the item I was kept well informed and given the expected delivery time. They were very helpful and I will definitely use them again.

Company details

  1. Computer Store
  2. Cell Phone Store
  3. Photo Shop
  4. Screen Store

About Materiel.net

Written by the company

Fondé à l'aube de l'an 2000, Materiel.net est un spécialiste de la vente de produits informatique, High-Tech et multimédia sur Internet et dans son réseau de magasins.

Près de 15 000 références sont proposée à nos clients passionnés : composant pc (disque dur, ssd, carte mère, carte graphique, processeur...), pc portable et pc portable gamer, pc de bureau dont nos fameux pc gamer, périphériques pc, smartphone, appareil photo, télévision, matériel audio et hifi...

Un vaste choix de produits sélectionnés avec soin parmi les plus grandes marques du marché (Asus, Apple, Samsung, MSI, Intel, AMD, Acer, Corsair, Synology, Microsoft...).

Materiel.net a immédiatement su trouver un positionnement différenciant, largement centré sur la qualité des produits sélectionnés dans son catalogue, mais surtout du conseil prodigué par les équipes de son service avant et après-vente. Une particularité connue et reconnue qui a permis à Materiel.net de recevoir de nombreuses récompenses pour la qualité de sa relation client.

Autre spéficité de l'enseigne, la conception et l'assemblage de PC High-End, qui place Materiel.net comme l'un des plus grand fabricant de PC en France. Plus de 500 000 machines hautes performances ont déjà quitté nos ateliers Nantais et font le bonheur de nombreux clients et gamers exigeants.

Les ordinateurs Materiel.net sont assemblés dans nos ateliers nantais par notre équipe de monteurs spécialisés, grâce à qui vous avez l'assurance de bénéficier d'un "cable management" aux petits oignons. Nos PC sont ensuite testés dans les moindres détails pour s’assurer de leurs performances. Aussitôt commandé, aussitôt expédié ! S'il est en stock, un PC Materiel.net n'attend que votre commande pour être expédié rapidement à son heureux propriétaire.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

30K reviews

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Replied to 100% of negative reviews

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4.4

All reviews

(29,631)

93 reviews in the last 12 months

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Rated 5 out of 5 stars

Very happy customer

I apologize for the english, but I want to make sure of my words.

I purchased a computer from them during Black Friday and am 100% happy with my experience and will certainly be a repeat customer. The quality/price was far better than I could have gotten from a more well known outlet and their customer service was fast and friendly.

Materiel.net was recommended to me by a friend and I will absolutely be recommending it to others.

November 21, 2023
Unprompted review
Materiel.net logo

Reply from Materiel.net

Hello John,

Thank you very much for your opinion about your order.

We are really happy to read that our services and products satisfied you 🤗

See you soon,

Caroline, your Client Advisor.

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Rated 4 out of 5 stars

I had no notification that my package…

I had no notification that my package had arrived at the pick up point so was waiting over a week before getting my package. Not sure if it was material.net or chronopost at fault. Either way

September 5, 2023
Materiel.net logo

Reply from Materiel.net

Hi Jones,

Thank you for your feedback and your trust !

I am very sorry if Chronopost did not notify you that your package had arrived for collection.

It is possible that this notification was received in your spam folder.

Tracking sent by email and available in your Materiel.net space allows you to follow the delivery and notify the delivery.

See you soon !

Alicia, Customer Service.

Rated 5 out of 5 stars

Excellente communication et excellents…

Excellente communication et excellents conseils merci beaucoup

July 30, 2023
Materiel.net logo

Reply from Materiel.net

Bonjour Cédric,

Merci pour ces beaux compliments, nous sommes vraiment ravis de les lire :D

A bientôt,

Caroline, votre Conseillère Clientèle.

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Rated 5 out of 5 stars

Article conforme à la description, RAPIDITE

Article conforme à la description,
Produit bien protégé dans l' emballage
Réception Rapide.
Merci Materiel.net

May 14, 2023
Materiel.net logo

Reply from Materiel.net

Bonjour Bruno,

Je vous remercie pour votre retour bienveillant et votre fidélité 🥰

Au plaisir de vous revoir sur Materiel.net !

Alicia, votre Conseillère Clientèle.

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