Made-in-meubles Reviews 

Good quality, delivery as excepted. Nothing to complain about - except maybe that they should offer delivery service to the room and unpacking.

Super experience!

Made in Muebles à fais tout le possible pour m’aider !!
Je suis maintenant à l’attente des colis. Merci d’avance.

Service clientele tres reactive

J’avais passé commande de deux meubles vasques il y a deux mois, en précisant bien qu’on ne serait à la maison que la dernière semaine de mai. J’ai même appelé pour m’assurer que tout irait bien, et on m’a garanti que tout serait prêt dans les temps. Camille m’avait dit qu’elle prenait tout en main, donc je partais confiante.

La semaine précédente, je rappelle pour vérifier que tout est bien calé. On me rassure : les meubles seront mis sur le camion jeudi ou vendredi, pour une livraison début de semaine suivante. Sauf que mardi, toujours rien… pas de lien de suivi, pas de nouvelles. Je rappelle : ah, finalement, ça partira peut-être aujourd’hui ou demain. Livraison prévue… à partir de vendredi. Panique ! On part vendredi soir. S’il y a du retard, c’est mort.

Heureusement, Chloé prend le relais et s’engage à organiser une livraison express pour le lendemain (mercredi après-midi). Soulagement ! Mais mercredi, nouvel appel : Amandine m’annonce qu’il y a eu un retard, et que les meubles n’arriveront que vendredi. Nouveau moment de stress.

Finalement, la livraison a bien eu lieu vendredi, à temps – ouf ! Mais curieusement, sur mon compte client, la livraison est toujours notée comme ayant eu lieu mercredi… histoire d’embellir les stats, peut-être ?

Côté meubles

Le premier correspond à la photo, mais malheureusement, un coin est abîmé. On a trouvé un morceau de pierre cassé dans l’emballage, et l’angle a été aplati par un choc. Heureusement, c’est le côté contre le mur, donc on a décidé de faire avec.

Le deuxième… déception. L’aspect général ne correspond pas du tout à l’image sur le site. Les tiroirs sont composés de morceaux de bois disparates, mal assortis, avec un rendu un peu cheap et bricolé, très loin du beau meuble affiché en ligne. Vraiment décevant.

Bref :
👍 Chloé et Amandine ont fait un super boulot pour rattraper une organisation bancale – Merçi à elles.
👎 Par contre, avec deux mois pour préparer une livraison, je m’attendais à mieux. Et côté produit, la qualité et la fidélité aux photos sont clairement inégales.

Je mets trois étoiles pour le service client efficace et le fait que, malgré tout, les meubles sont arrivés à temps. Mais je ne recommanderais pas cette enseigne sans sérieuses réserves.

I ordered two bathroom vanities two months ago and made it very clear that we would only be at the house during the last week of May. I even called to double-check that everything would go smoothly, and I was assured everything would be ready on time. Camille told me she was taking care of everything, so I felt confident.

The week before, I called again to confirm everything was on track. I was reassured: the items would be loaded onto the truck on Thursday or Friday for delivery early the following week. But come Tuesday… nothing. No tracking info, no update. I called again: oh, now it might be shipped today or tomorrow. Delivery expected… starting Friday. Panic! We were leaving Friday evening. Any delay, and we were in trouble.

Thankfully, Chloé stepped in and promised to arrange express delivery for the next day (Wednesday afternoon). What a relief! But then, on Wednesday, I got another call—this time from Amandine—telling me there had been a delay, and the delivery would only arrive Friday morning. More stress.

In the end, the delivery did arrive Friday, just in time – phew! Oddly, though, my online account still says the delivery happened on Wednesday… a convenient way to boost the company’s stats, perhaps?

Now, the furniture:

The first piece matches the online photo, but sadly, one corner was damaged. We found a chipped-off piece of stone in the packaging, and the corner had clearly taken a hit. Luckily, it’s the corner that goes against the wall, so we decided to live with it.

The second piece was a letdown. It doesn’t resemble the product photo at all. The drawers are made from mismatched wood, with a thrown-together, cheap-looking finish—nothing like the beautiful piece shown online. Very disappointing.

In short:
👍 Chloé and Amandine did a great job saving the day—thank you both!
👎 But with two months to prepare a delivery, I expected better. And when it comes to the products themselves, the quality and accuracy of the photos are inconsistent.

I’m giving three stars for the responsive customer service and the fact that the delivery made it just in time. But I wouldn’t recommend this company without some serious caveats.

Very fast delivery to Belgium. Very beautiful piece, professional en good material, not IKEA style. And not too expensive 💪

Kept up to date throughout the order and delivery process - great service!

Quality product. Arrived well and efficient.

Very very good customer service. We had trouble using our cc for the multiple payment option but the nice women at the customer service number helped us to do it. Can’t wait to see our new table!!

I received the table worth 1100 cracked from the top the base is full of cracks they delivered on the foot of the building it was a nightmare taking it up bare in mind I paid 70 or 80 euros for delivery. They are replacing the base but I have to pack it take it down and bring it back up. They are saying they can refund me 80 euros for the broken table if i keep it like this. I have been very patient send them pictures from different angles almost thrice. Now they are not replying. Total waste of money dont buy from them. They don't check their products before despatching.

They deliver the best Quality to their Customers. We would like to refer them to our all Clients if they need any Furniture for their Residential or Commercial premises.

I recently purchased furniture from Made-in-meubles. The quality met my expectations, and the delivery was timely. However, I felt the customer service could be more responsive. Overall, a satisfactory experience with room for improvement.

I recently had the pleasure of purchasing furniture from Made-in-meubles. From start to finish, the experience was seamless. Their craftsmanship is truly exceptional, and the pieces have added a touch of elegance to my home. I highly recommend Made-in-meubles for anyone looking to enhance their living space with quality furniture.

I recently found the perfect addition to my home thanks to Made-in-meubles. Their unique furniture selection is not only stylish but also of high quality. The customer service team was incredibly helpful and made the entire process effortless. It feels great to support a business that values both craftsmanship and customer satisfaction.

Very good quality, fast delivery, great customer service

Excellent service: I could not use my card (registered in UK, for delivery to France) and customer service guided me through their process to allow me to create my order. Very kind, very easy people to deal with. Merci!

Beau, simple et efficace. On attend la livraison avec impatience.

Service clientèle extra

Meuble de basse qualité , on voit les point de colle au travers du plateau en marbre et assemble du bois grossier