Linjer Reviews 

2,051
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 1,089 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the beautiful, high-quality products, often describing the elegant, dainty, and durable real diamond and solid gold jewelry as reasonably priced. The website is highlighted for its ease of use and overall smooth shopping experience. However, some customers also noted that product photos could be misleading, leading to disappointment with the actual size of items, which were perceived as much smaller than expected. A few other people also felt that the quality was below expectations for the price, and mentioned issues with the returns process, including unhelpful responses and unexpected shipping costs.

What people talk about most

Product

Reviewers highlight positive aspects of product, praising the beautiful, high-quality, and durable jewelry... See more

Quality

People report positive experiences with quality, often highlighting the high quality, durability, and ethical... See more

User experience

Customers consistently note positive experiences with user experience, highlighting a functional and... See more

Price

Consumers find price to be positive, with many reviewers praising the affordability and reasonable pricing... See more

Website

Clients share positive opinions on the website, finding it easy to browse and navigate, with many praising... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I like the simply and markable design. Nice to receive reply via WhatsApp for enquiry about your products. Having a discount to purchase is great. Hope I can receive the accessories asap and have an... See more

Company replied

Rated 5 out of 5 stars

I've enjoyed shopping the product lines at Linjer before eventually making a purchase. The online shopping, checkout, fulfillment, notification and delivery were all easy, positive and all went well.... See more

Company replied

Rated 5 out of 5 stars

The 14k gold ring and bracelet I ordered from Linjer are quite beautiful and high quality. I was worried about how delicate they are, but with every day wear over the last couple weeks, they handle qu... See more

Company replied

Rated 5 out of 5 stars

I love shopping at linjer I have purchased a couple of pieces . I take my time to decide but when I have my heart set on a piece I just keep coming back to it .I wear my earrings every day I did have... See more

Company replied


Company details

  1. Jewelry Store

About Linjer

Written by the company

Meet your fine favorites. At Linjer, our mission is to empower women around the world with luxe, ethical jewelry at fair prices. We proudly use sustainable materials, including 100% recycled gold and silver, as well as lab grown diamonds. By selling directly to you and maintaining a smaller markup than typical luxury brands, we are able to keep our prices low. Linjer hopes to continue our mission in making luxury jewelry accessible to all.

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Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(2,051)

1,070 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The jewelry has exquisite lines and is…

The jewelry has exquisite lines and is of good quality.

July 22, 2026
Linjer logo

Reply from Linjer

Hi Bik Kwan,
We’re so happy to hear that you love the craftsmanship of our jewelry. Thank you for ordering with us and we hope you’ll find more pieces to enjoy in the future!

Rated 5 out of 5 stars

Great to purchase

Great to purchase

July 22, 2026
Linjer logo

Reply from Linjer

Hi Sasha,
Thank you for your review! It’s great to hear that you're happy with your experience. Please let us know anytime you need assistance.

Rated 5 out of 5 stars

Good looking

Good looking. Classic items. Viewing items could be easier

July 21, 2026
Linjer logo

Reply from Linjer

Hi C Jean,
Thank you for your review! We're so happy you enjoyed the timeless style of our pieces. Do let us know anytime you need assistance.

Rated 5 out of 5 stars

Easy to buy.

July 19, 2026
Linjer logo

Reply from Linjer

Hi Clara,
Thank you for your review! It's great to hear that your shopping experience was smooth. Do let us know anytime you need assistance.

Rated 5 out of 5 stars

Good and Nice!!

July 18, 2026
Linjer logo

Reply from Linjer

Hi Yeung,
Thank you so much for your review! We're so happy you had a great experience with us. Do let us know anytime you need assistance.

Rated 5 out of 5 stars

Beautiful jewelry at a reasonable price.

Beautiful jewelry at a reasonable price.

July 18, 2026
Linjer logo

Reply from Linjer

Hi Donna,
Thank you for your review. We're glad to know that you love the design of our pieces and found them to be of great value. Please let us know anytime you need assistance!

Rated 4 out of 5 stars

Comment

Price fair, order process is clear

July 18, 2026
Linjer logo

Reply from Linjer

Hi Ms choi,
Thank you so much for your review! We're so happy to hear you found great value in our collection and that placing your order was straightforward. Do let us know anytime you need assistance.

Rated 4 out of 5 stars

nice design

July 18, 2026
Linjer logo

Reply from Linjer

Hi Ginger,
Thank you so much for your review! We're so glad our designs caught your eye. Do let us know anytime you need assistance.

Rated 5 out of 5 stars

All good

All good experience

July 18, 2026
Linjer logo

Reply from Linjer

Hi there,
Thank you so much for your review! We're so happy to hear you had a great experience with us. Do let us know anytime you need assistance.

Rated 4 out of 5 stars

Lower price please

July 18, 2026
Linjer logo

Reply from Linjer

Hi Charlotte,
Thank you so much for your review and for sharing your feedback. We work hard to offer the best value by using high-quality, responsibly sourced materials while keeping our prices as fair as possible. We also run seasonal sales that you can take advantage of. We appreciate your support!

Rated 4 out of 5 stars

Price & quality

Price & quality

July 17, 2026
Linjer logo

Reply from Linjer

Hi Esther,
Thank you so much for your review! We're so happy our collection met your expectations. We appreciate your support and do let us know anytime you need assistance.

Rated 5 out of 5 stars

Customer service 10/10

We had contact with Christina the customer service for a quality issue on one earring during warranty time. Fast response, incredible helpful. She even found my order receipt!

July 16, 2026
Unprompted review
Linjer logo

Reply from Linjer

Hi Leon,
Thank you so much for your wonderful review! We're so happy our team was able to help resolve everything for you. We'll be sure to pass your kind words along to Christina -- they'll mean so much to her. Thank you for your support!

Rated 5 out of 5 stars

Enjoy to shop with discount code

Enjoy to shop with discount code

July 15, 2026
Linjer logo

Reply from Linjer

Hi Ling Ling,
Thank you so much for your review! We're so happy you enjoyed shopping with us. We appreciate your support and hope you love your new piece once it arrives.

Rated 5 out of 5 stars

Beautiful design

Beautiful design, simple and chic. Good quality, I already purchased some products before, all of them are so nice.

July 14, 2026
Linjer logo

Reply from Linjer

Hi Irene,
Thank you so much for your wonderful review! We're so happy to hear you've been enjoying your pieces over the years. Do let us know anytime you need assistance.

Rated 4 out of 5 stars

Great

Good........

July 14, 2026
Linjer logo

Reply from Linjer

Hi Fung,
Thank you for your review! We are glad to know that you’re happy with your experience. We really appreciate your support. Do let us know anytime you need assistance.

Rated 5 out of 5 stars

Good quality jewellery

Good quality jewellery , classic yet modern

July 13, 2026
Linjer logo

Reply from Linjer

Hi Delmar,
Thank you so much for your review! It's so nice to hear that our designs stood out to you. We really appreciate your support.

Rated 1 out of 5 stars

Expensive returns not acknowledged or processed

I am writing this to warn other buyers about my experience returning items to Linjer. Sizing is incredibly difficult to get right, and this was my third order trying to find the correct fit.I followed all of Linjer's official return instructions perfectly. I personally paid for the return shipping delivery, provided them with the tracking number, and shipped two expensive rings back in one parcel.According to the shipping carrier's tracking data, the parcel successfully arrived at Linjer's warehouse exactly 3 business days ago. Despite this, customer service completely refuses to acknowledge receipt of the package. They are ghosting my emails entirely.These are expensive rings, and I am not asking for an immediate refund processing—I simply want a human confirmation that my high-value parcel is safely in their hands. The lack of basic communication and transparency is deeply concerning. My order number are order #3517839 and order #3516274

July 14, 2026
Unprompted review
Linjer logo

Reply from Linjer

Hi Diane,

Thank you for sharing your experience and we understand your concerns.

We can confirm that your refund has already been processed. We have sent you an email about the refund this morning in response to your emails. If you haven’t seen it, could you please check your spam or junk folder in case it was filtered there?

Please note that our team is out of office over the weekends and we work through inquiries as quickly as possible once we return. This can result in a short delay and we appreciate your patience during these periods.

We also understand that finding the right ring size can be challenging. Based on the measurements and photos you previously shared via email, we helped to provide your suggested size and also sent a complimentary ring sizer to help improve accuracy.

If you need guidance on any future orders, do let us know and we'll be able to assist further, thank you!

Rated 5 out of 5 stars

Lovely Earrings bought as first purchase

Went onto this site after seeing a purchase on an influencer page. Bought some lovely birthstone earrings which I am looking forward to receiving x

July 12, 2026
Linjer logo

Reply from Linjer

Hi Charlotte,
Thank you so much for your lovely review! We're so glad you chose to place your order with us. We hope your earrings arrive soon and that you love them.

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