I had a technical issue with a second hand camera bought from LCE last year. I have had nothing but really good and helpful customer service support, especially from the Manchester team, Gary and Ben... See more
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Review summary
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Reviews shaping this summary
The staff are amazing, incredibly knowledgeable and approachable. Products are competitively priced products and the customer after care has always been great. It's the best camera shop for miles arou... See more
Pre-ordered the new Sony RX10V when it was announced. Updates were clear & the camera was available as advertised. The transaction was completed easily and the camera was dispatched promptly. First im... See more
Superb customer service from the Chichester branch of LCE. Recently purchased a Fuji X-T50 camera and two lenses (the second of which actually came from the Plymouth store) and am extremely happy. So... See more
Company details
Written by the company
Established in Guildford in 1956, London Camera Exchange have grown to be the UK’s premier Specialist Photographic Retailer with 26 nationwide high street locations. An employee-owned business since March 2021 that continues to evolve and build on an unrivalled 67 years of heritage. We deliver award-winning service, provide impartial expert advice and knowledge across the widest selection of cameras, lenses, binocular and optical equipment from the industry’s leading brands. As our name suggests, we are also the best place to trade-in or trade up for photographic equipment. We look forward to welcoming you in one of our high street stores or our web shop.
Contact info
United Kingdom
- sales@lcegroup.co.uk
- www.lcegroup.co.uk
4.9
Excellent
11K reviews
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This company invites their customers to review, whether positive or negative
Replied to 92% of negative reviews
Typically replies within 1 week
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The LCD tilt screen was wobbly
The piece I bought lumix s5ii came with a wobbly lcd display. Which was shocking to me. I have been a regular customer with LCE and had bought a lot of gear from the company never had experienced this particular issue. I do own other s5iis, s1rii, s5iix so I think I know what a wobbly lcd display means. It would have been better the issue was mentioned before hand
September 1, 2026
Lens in perfect condition
Lens in perfect condition, well packed and quick shipping.
September 1, 2026
Leica Q3 grip
LCE had the item that I needed at a fair price. Prompt delivery. I will be happy to use them again.
September 1, 2026
Fantastic service as always
Easy to use website meant I found what I wanted easily.
The used item was as described. Just perfect.
Fast delivery.
Couldn't ask for more.
September 1, 2026
London camera exchange
Great service and great delivery
Excellent customer service informed me all the way
September 1, 2026
Excellent product received safely and…
Excellent product received safely and speedily, fully recommended
August 29, 2026
"Excellent camera shop in London. Helpful, knowledgeable staff, fair prices, and great selection of new & used gear. Got a great deal on my camera/lens, trade-in was smooth, and service was friendly a
"Excellent camera shop in London. Helpful, knowledgeable staff, fair prices, and great selection of new & used gear. Got a great deal on my camera/lens, trade-in was smooth, and service was friendly and professional. Highly recommended for photographers of all levels — will definitely return!"
August 24, 2026
London Camera Exchange
I have now used this company a couple of times and bought used products. The products I have purchased have been well priced and in New condition and unmarked. The delivery time on products is excellent. Cannot fault this company and would highly recommend.
August 28, 2026
Fuji XC 50-230
no problems at all. Quick dispatch and delivery. good communication on a query. Item as described
August 29, 2026
Delivered super quickly and at an…
Delivered super quickly and at an amazing sale price!
August 28, 2026
Panasonic t57 cameraere very helpful and my online…
Staff were very helpful and my online order was handled efficiently
August 29, 2026
The camera came as same as the…
The camera came as same as the description. Packing was really well done And the delivery was really fast.i ordered a camera on Thursday and it was on my hand on Saturday. Thank you..
August 21, 2026
Used lens purchase,..,
Bought a used lens which is extremely good value and was delivered very promptly and well packaged.
August 27, 2026
Helpful information about product and…
Helpful information about product and my options/choices
Prompt dispatch and quick delivery
August 28, 2026
Knowledgable and informative staff
Knowledgable and informative staff. Competitive prices. Prompt shipping.
August 28, 2026
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