Joyfball Reviews 

716
TrustScore 2.5 out of 5

2.7

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Review summary

Created with AI, based on recent reviews

Looking at 124 reviews, most reviewers were unhappy with their experience overall. People frequently experienced major shipping delays, long waiting times, and frustrating issues with tracking details that failed to update for several weeks. Customers also shared significant difficulties reaching out for support and expressed deep concerns regarding missing order confirmations. Some people were satisfied with the actual items they received after the long wait. Shoppers mentioned that the jerseys feature great quality, affordable prices, and look entirely authentic once they finally arrive at the door. However, a few reviewers also noted that clothing sizing can be inaccurate, advising others to order a size down.

What people talk about most

Order

Users describe ambiguous interactions with order, highlighting a stark division in their experiences. While... See more

Product

Reviewers highlight ambiguous aspects of product quality, with some praising the amazing material and close... See more

Quality

Clients share ambiguous opinions on quality, highlighting a distinct split in their overall experiences. Many... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service, often highlighting that shipping... See more

Website

Reviewers express strong dissatisfaction and frustration regarding the website, citing severe delays and poor... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I have ordered 2 kits from joyfball.com, however i have received emails confirming that my order was shipped around 1 week ago, however it still says it is in transit. I will follow with a further res... See more

Rated 3 out of 5 stars

I ordered on the 15th of january and only received today, the 6th of february. I’ve ordered from this site before and everything has been fine but this time the sizing is not accurate as well as the s... See more

Rated 3 out of 5 stars

I purchased a Jersey which did not arrive even after a month and half.They said it could have been seized by customs when I e mailed them.However thankfully they refunded my money back.I initially tho... See more

Rated 2 out of 5 stars

joyfball has yet to respond to any of my emails and their whatsapp says contact not found and i just want updates on my jersey or compensation. I've used their tracking app and auspost just says it i... See more


Company details

  1. Soccer Store

Written by the company

Joyfball.com provides the best shopping experience for football lovers. We are always striving for sharing the latest and the best jersey with you!


Contact info

2.7

Poor

TrustScore 2.5 out of 5

716 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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2.7

All reviews

(716)

169 reviews in the last 12 months

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Rated 5 out of 5 stars

I ordered after a recommendation from a…

I ordered after a recommendation from a friend. Purchased two kits for my grandkids. Really happy with the price and quality. Friend told me order will take 3 weeks so I wasn’t worried. Received my order in 15 days. Ordered two more kits. You just have to be patient and compare the sizing with Thai sizes.

August 25, 2026
Unprompted review
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Rated 4 out of 5 stars

I ordered 2 jerseys from joyfball on…

I ordered 2 jerseys from joyfball on July 5th, the transaction looks sketchy at first but the website is real. The only con is that it took almost 2 months to arrive and the communication is kind of bad, the jerseys arrived on August 24th and the quality was incredible. For a rep jersey these are amazing and you can’t tell the difference between a real and joyfball. I was scared at first but this website is real but it just takes a while.

August 24, 2026
Unprompted review
Rated 2 out of 5 stars

Failed to proceed with the transaction

I tried buying from this site with my friends and proceeded to make the transaction with my credit card but my bank kept declining it because of malicious intent. I tried over and over again but the same. The address was in a small town in China. Be careful guys

March 24, 2026
Unprompted review
Rated 1 out of 5 stars

Bad shipping

Ordered 2 jereseys on the 06-30 and IT STILL HASNT CAME this website is so bad and doesnt have accurate shipping time

August 17, 2026
Unprompted review
Rated 4 out of 5 stars

Amazing just fix shipping

Everything was perfect, Amazing quality, good fit, right players, only bad thing i have to say is how long it took to ship, and that was bc of the World Cup, and you can’t rlly track it, other than that these are amazing

August 17, 2026
Unprompted review
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Rated 5 out of 5 stars

This is my third time buying from…

This is my third time buying from Joyfball and I can say I’m not disappointed at all. The shirts are exactly as described and you can customise a name on the back which I did and was perfectly fine. Only downside is delivery took a bit longer than usual but they did say that.Other than that everything is perfect.Very happy

August 17, 2026
Unprompted review
Rated 1 out of 5 stars

Don’t order from this shitty website…

Don’t order from this shitty website there a scam u less you guys want to get scammed I just got my jersey they messed up my jersey they are scammers don’t order unless you guys want to get scammed there ass at making jerseys

August 15, 2026
Unprompted review
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Rated 4 out of 5 stars

For that price the quality is great

For that price the quality is great. If you dont know what you need to look for it looks like the real deal. But the delivery speed was really bad, above month, and getting in contact with joyfball was pretty harsh, but after some time it worked.

August 11, 2026
Unprompted review
Rated 3 out of 5 stars

Received items but big delay

Received my items - quality is decent. Sizing was good. I would say a tad on the smaller size but not out by a full size. Problem was - it took 6 weeks to arrive. 4 weeks with no contact after which I started a chargeback. Then they sent tracking details none of which worked as they send them way too early. Ultimately items arrived but their lack of communication will cost them money. Just posting so people know it is a legitimate site.

August 4, 2026
Unprompted review
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Rated 1 out of 5 stars

Kicked into touch!!!

Over a month since I ordered a rugby shirt and have received nothing. No updates and no way of tracking progress, looks like a scam!!!

July 31, 2026
Unprompted review
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Rated 2 out of 5 stars

Joyfball is ass

This company is hot, dogshit. Its now been over a month and my shirts havent gotten any closer to me. If you want shirts for the summer youre gonna have order at the beginning of may. The quality is good but i just want my shirts.

July 28, 2026
Unprompted review

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