Futgy Reviews 

320
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 85 reviews, reviewers had a great experience with this company. Customers consistently praise the exceptional product quality, often finding items indistinguishable from originals and offering great value. Many appreciate the detailed craftsmanship, comfortable materials, and excellent stitching. Reviewers also highlight helpful support and reliable service, often receiving order updates. However, some customers noted lengthy delivery times, with certain orders taking several weeks or even months to arrive. A few people also reported that some items did not arrive at all, or experienced issues like incorrect sizing, damaged patches, or general quality concerns upon receipt.

What people talk about most

Product

Users describe positive interactions with product, with many reviewers expressing satisfaction with the... See more

Quality

Customers had positive experiences with quality, with many reviewers expressing satisfaction with the... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service, with many customers reporting long delivery times,... See more

Order

Customers consistently note ambiguous experiences with order, with some expressing satisfaction and stating... See more

Price

Clients share positive opinions on price, consistently highlighting that products offer great quality for a... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve ordered multiple times from Futgy and the quality is always insanely good. I’ve ordered club and national shirts and they’re all excellent quality. Pretty cheap too (€19.90-23.80) sometimes... See more

Company replied

Rated 5 out of 5 stars

Top quality shirts. Customer service through email was great and always replied. Expect roughly 4 weeks for your product including weekends but when it arrives it's worth it. Thanks Futgy. Will be... See more

Company replied

Rated 5 out of 5 stars

Honestly, what can I say if you want to fulfill your dream of owning your favourite player's shirt, then you're in the right place. The quality, the options, the price, and the shirt versions are just... See more

Company replied

Rated 5 out of 5 stars

I knew there had to be a legitimate place I could order amazing quality jerseys without having to take out a second mortgage—6 shirts I bought for the same price I’d have to pay for just 1 if I went t... See more

Company replied


Company details

  1. Soccer Store
  2. Activewear Store
  3. Sporting Goods Store
  4. Sports Memorabilia Store

Written by the company

Futgy is an online store specialized in retro and current football jerseys, with over 2,000 models available. Our mission is to make these iconic jerseys accessible to football fans worldwide. All our jerseys are offered at a flat price for easy purchasing. We strive to provide personalized attention to each customer. Order preparation takes between 2 to 4 days, and shipping typically takes between 8 to 18 days.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

320 reviews

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1-star

Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.3

All reviews

(320)

162 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Really good quality have ordered many…

Really good quality have ordered many times now and its really good quality and legit and safe 10/10

July 11, 2026
Unprompted review
Futgy logo

Reply from Futgy

Hi, Mr. Athavan!

Thank you so much for your feedback and review.

Means the world to us!

FUTGY TEAM

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Rated 5 out of 5 stars

At first I was afraid of ordering

At first I was afraid of ordering, but after seeing how many people were happy with their shirts on tiktok and after seing how good the quality was i ordered. Sure you have to wait a long time but its worth the wait, the shirts are great quality and I will be ordering again soon.

July 21, 2026
Unprompted review
Futgy logo

Reply from Futgy

Hello, Mr. Sanchez! We are delighted to prove that we are trustable and good quality product.

Thank you so much for your feedback!

We also apologize for the long time delivery but this World Cup month was very busy.

Hope see you soon ordering again!

FUTGY TEAM

Rated 5 out of 5 stars

Comes with original tags and high quality

I’m extremely impressed with these jerseys! The quality is outstanding, with comfortable, breathable material and excellent stitching that feels durable and well-made. The colors and details look exactly as expected, and everything arrived neatly packaged. Customer service was also fantastic—they were quick to answer my questions and made the entire buying experience smooth and hassle-free. I highly recommend these jerseys to anyone looking for great quality and reliable service. I’ll definitely be ordering again!

July 17, 2026
Unprompted review
Futgy logo

Reply from Futgy

Hello! It's a pleasure read this kind of reviews. We work hard for things like this.

Much appreciated. Hope see you ordering again soon!

FUTGY TEAM

Rated 5 out of 5 stars

10/10 football shirts

I’ve ordered multiple times from Futgy and the quality is always insanely good. I’ve ordered club and national shirts and they’re all excellent quality. Pretty cheap too (€19.90-23.80)

sometimes a shirt will take long to arrive but sometimes it will arrive in 10 days. either way you should be patient when buying from sites like these, as the waiting time is worth it. Also I would recommend going a size up when buying here.

10/10 would recommend!!

July 15, 2026
Unprompted review
Futgy logo

Reply from Futgy

Hello, Mr. Gaker! It's a pleasure read comments like this.

Thank you for appreciate our work and product. From the bottom of our heart.

FUTGY TEAM

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Rated 5 out of 5 stars

Great quality and very cheap

Great quality and very cheap . Easy tracking aswell

July 13, 2026
Unprompted review
Futgy logo

Reply from Futgy

Hi, Adur! Thank you for your feedback.

Hope see you soon ordering again!

FUTGY TEAM

Rated 1 out of 5 stars

Terrible quality and wrong items

My first order was good. I got the 08 Manchester United black jersey. My latest order was terrible. This time I got 5 jerseys and 4 of them are sooo bad in terms of quality and likeness to the pictures on the website. They gave me a completely different Fluminense jersey than what I had ordered. Won’t be buying again

July 13, 2026
Unprompted review
Futgy logo

Reply from Futgy

Hi, Mr. Hugh

So sorry that you feel this way after a good first experience.

You know you can email us to solve any problem or defect or whatever, right ?

As you just mention, you know we have good quality. In our opinion, 4 shirts can't make the decision to don't buy again...

Anyway, sorry once again.

FUTGY TEAM

Rated 5 out of 5 stars

Great jerseys took a while to come

I just received my 3rd order from these guys I ordered 6 jerseys and they all came but it was a bit delayed just under a month and the 2010 Mexico jersey that I ordered had great quality and over all my only issue was the shipping since it took longer than expected

July 7, 2026
Unprompted review
Futgy logo

Reply from Futgy

Hi, Mr. Randy!

Thank you for being so good client and have already 6 of our shirts. Means the world to us, truly.

We are very sorry for the delay this time. We are experiencing some delays on preparation because of the World Cup. Apologize.

Hope see you again soon!

FUTGY TEAM

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Rated 4 out of 5 stars

Very good quality 4 stars reason→

Very good quality like VERY Good and it's very nice that you can choose name and the number only thing why I gave 4 stars is bc of the long shipping,
but else it's a very good quality and website!

July 2, 2026
Unprompted review
Futgy logo

Reply from Futgy

Hello, Mr. Finn!

Thank you so much for your feedback.

We are very sorry for this long shipping. We are experiencing some preparation delays due World Cup amount.

I give you my word that we are better than this!

Regards,

FUTGY TEAM

Rated 5 out of 5 stars

Impeccable Service.

Incredible price, the quality is amazing, arrived a day early, overall very pleased with my purchase.

July 2, 2026
Unprompted review
Futgy logo

Reply from Futgy

Thank you so much for your feedback and kind words, Mr. Bruno! It was a pleasure!

FUTGY TEAM

Rated 1 out of 5 stars

Been well over a month now and haven’t…

Been well over a month now and haven’t gotten anything from futgy, they haven’t said a single thing.

July 1, 2026
Unprompted review
Futgy logo

Reply from Futgy

Hi, Mr. Alegria

We are very sorry to read this. We try to check you on the system, to be able to help you, but we found nothing under Sebastian Alegria Rod's name.

Please, it's important to know that we deliver in 20 *BUSINESS* days. I don't know if you are counting BUSINESS days in the month you say but it's important be aware of it.

All we can say is that we are experiencing some delays on delivery because we have delays on preparation. So that is something that delays everything.

Please, you are more than welcome to find us by email or any other social media and tell us your order number to know who you are and be able to help you and find the solution for you.

Regards,

FUTGY TEAM

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Rated 5 out of 5 stars

Top quality shirts

Top quality shirts. Customer service through email was great and always replied.
Expect roughly 4 weeks for your product including weekends but when it arrives it's worth it.
Thanks Futgy. Will be buying again soon

June 29, 2026
Unprompted review
Futgy logo

Reply from Futgy

Good morning!

It's a pleasure read feedbacks like this. We truly appreciate your kind words!

Thank you for your trust.

FUTGY TEAM

Rated 1 out of 5 stars

I ordered 2 jerseys back in March (3…

I ordered 2 jerseys back in March (3 months ago), and I'm still waiting for them. I contacted the store a month ago by email and was told they would send another package, but nothing has happened. Big dissapointment and probably a scam so DON'T buy from them.

June 16, 2026
Unprompted review
Futgy logo

Reply from Futgy

Hi, Mr. Arecky.

We are very sorry to read this.

We don't scam around here. Sometimes things beyond our control happen.

It's possible that replacement was lost on transport and that's something we don't know until now, until the client informs that he don't receive it.

Please, contact us once again and we will send again or refund you the amount.

We try to find you in the system, but by the name "Arecky" there's no order.

Once again, we apologize for this inconvenience.

FUTGY TEAM

Rated 5 out of 5 stars

Takes a bit to get delivered but good…

Takes a bit to get delivered but good quality for the price!

May 7, 2026
Unprompted review
Futgy logo

Reply from Futgy

Hello, Mr. Jules! Thank you so much for your trust and feedback.

We are working to improve our 18/20 BUSINESS days of delivery.

Regards,

FUTGY TEAM

Rated 5 out of 5 stars

Great website 10/10 customer support…

Great website 10/10 customer support they have a big selection of jerseys if you want jerseys here’s to buy

June 14, 2026
Unprompted review
Futgy logo

Reply from Futgy

Hello, Mr. Romero!

Thank you so much for your kind words. Means the world to us!

It's a pleasure.

FUTGY TEAM

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Rated 1 out of 5 stars

Delivery times are shocking!

I ordered this item on 31 May,
They only shipped on 10 June, god knows how long it will take to arrive, but it will be way past my sons birthday on 14th. Btw they only shipped cos I complained after 10 days, I will report back on the quality, but that still doesn’t justify the delivery time, absolute rubbish 😡. Order months in advance if it’s a gift!!!

June 11, 2026
Unprompted review
Futgy logo

Reply from Futgy

Hi, Mrs. Baldock. Thank you for your feedback before quality taste.

We are very sorry to hear that your experience did not meet your expectations.

Our processing time is 4 to 7 working days, as clearly stated at the time of purchase. Important, working days.
Our goal is always to prepare and ship all orders within this working-day timeframe, ensuring each order is handled carefully and correctly.

Your order, placed on 31 May, was shipped on 10 June, which corresponds to 8 working days, meaning it was dispatched 1 working day later than our estimated timeframe. We sincerely apologise for this slight delay and have reviewed our internal process to ensure even this minimal deviation does not happen again.

We are sorry for any inconvenience this may have caused, especially in relation to your son’s birthday. Please feel free to contact us directly, and we will be more than happy to offer you a discount on a future order as a gesture of goodwill.

We hope the product meets your expectations once received, and we would appreciate the opportunity to improve your experience in the future.

FUTGY TEAM

Rated 4 out of 5 stars

4 stars

The delivery took quite a while to come in but in the end it was all worth it. The shirt had amazing quality and the numbers and letters at the back were perfectly aligned. I recomend buying here.

June 7, 2026
Unprompted review
Futgy logo

Reply from Futgy

Hello, Phonsy!

Thank you so much for your trust and feedback.

We are sorry that our delivery time of 18–20 business days (important: business days) does not meet your expectations.

Enjoy your purchase!

FUTGY TEAM

Rated 5 out of 5 stars

Best customer service ever

The guys at futgy messaged me about my order of a 25/26 long sleeve arsenal shirt saying the long sleeve wasn’t available.
I haf ordered the jersey to hang up in my room and expected the standard white writing,but futgy customised my jersey completely with “champions 25/26” in gold and a gold premier league badge on the side. I was over the moon with this alone but the best part was that under the “champions 25/26” they put a gold premier league trophy.
I’ve never seen anything like that and it genuinely feels so soecial to me after waiting my whole life for arsenal to get back to a prem trophy.

Futgy didnt need to apologise in anyway or make it up to me in anyway for not having a long sleeve in stock,but that surprise I got when I opened the parcel was unmatched.

Never been happier after ordering something.
Thank you so much🏆😍

June 8, 2026
Unprompted review
Futgy logo

Reply from Futgy

Hello, Sir!

We are delighted that you liked our gift. Means the world to us!

ENJOY!!!

FUTGY TEAM

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