HolidayCheck.de Reviews 

I booked and paid for a car through Holidaycheck for five days with Galdieri. Upon pick up of the car at Rome airport I presented two different physical credit cards (one Visa and one Mastercard) which both were not accepted and I was refused to rent the car I booked and paid for already. On the Voucher and in the Terms it says virtual credit cards (non physical cards in your phones card wallet) might not be accepted. My physical cards however were refused this is an outright breach of the terms of booking and thus a scam. Do not book with Holidaycheck nor Galdieri.

I'm going to Iberostar Selection Kantaoui Bay in November. I contacted the hotel reception via email to ask a few questions. They were so friendly and extremely helpful. I know I have made the right choice in choosing to stay at this beautiful hotel

Hotel excellent for families, would like to thank Cihan Aktas for his excellent service both in the restaurant and pool bar, always delivers a first class service to all and an asset to the hotel.

Good resort good food good animation highly recommend

the booking process was simple. scrolling through the options already feels like vacation.

we been in casa mare for the second time, the hotel wasnt as good as two years ago.
foamparty you beed to pay for, you need to pay for upgrade, otherwise you need to pay for botles of water and drinks.
the room is very good, Ebrahim from housekeeping cleaned the room, he is a very hard worker and make very pretty things on the bed for the kids, he did a amazing job to please the people.
egyptian people that come to the hotel for vacation are very rude, the think its all for them.
open youre mouth and they will leave.
food is good specialy at the beach bar. fresh made and warm.
its a ok hotel

They could not complete a hotel booking on time and my travel plans are negatively affected. Impossible to reach them over email or phone. They claimed that they were trying to reach me and it is not the case. My phone rang for 1 time for 5 seconds and hang up. I reached them eventually over the phone and a nice lady talked me. According to her, only People living in Germany can make a hotel booking via HC. I live in the Netherlands. I was not able to see this information in the HC app or website (I gave my address in NL while filling up booking form, credit card info and getting confirmation). So sad foe me and so bad for HC... hope they will improve themselves..

We had an Family vacation at Thalia hotel thanks to the loving crew in the hotel, very good and clean rooms.
Plenty of fresh food at breakfast, warm and loving service and they gave us personal attention when needed💓
We really recommend a vacation at Thalia hotel in herssonissos.

Thank you for a prompt help regarding problems with on-line checking!

We are in hotel Lake & River for the fifth time. It is a fantastic hotel. The room is allways clean. The welcome at the reception is very nice. The staff in the lobby make you feel home. The food in the main restaurant is very good and healthy . We want especially thank Efecan, Asli, Kerim Emrah, yasemin and the rest off the staff for their smile and perfect service. The beach is amazing. All the hotels in Turkey are suffering because off the war in Iran. But mister Osman and mister Yakup succeed in making our holliday fantastic. Thank you, Heidi and Pascal

2844094De roomservice was perfect Hassan mohamed en omar ebrahim was helemaal geweldig
Het hele hotel is geweldig

We recently went to princess sun hotel and booked into the aegeo spa the team was great theano gave us a 1 hr massage and it was brilliant so if your at princess sun kitori greece it a must #angel spas # princess sun hotel

I booked a vacation to Hurghada, and after 1 day they canceled is due to it was fully booked. But after i went to the website and saw the same hotel and date and price are still available i couldn't believe my eyes! I lost the trust in this company! I will never book here!

A Hotel in Egypt is annouced by Holidaycheck with a false claim about access to the Red Sea.
Actually in March 2026 the access is blocked with a black flag (acute danger) - when the real danger is the construction of the pier.
My critical valuation about the Hotel is published by Holidaycheck - but the Hotel still announced with the same pictures of the sea shore and text praising.
So I ask Holidaycheck why they continue to advertise the false claim - and get only standard mails pointing to the travel agent.
@ Holidaycheck, I already wrote to you, and you answered. BUT the Hotel is still announced with the wrong claim about access to the Red Sea.

Melas Resort Side. Fantastisch hotel, met super medewerkers!!! Wij komen ieder jaar terug voor de service!
Naime/ Gamze/Fariha/Yassin/Halis/Levent. And the manager of the animation team.

I had booked hotel in Palma and
I have gone through the policy, they incure 0% charges , if cancelled before seven days of booking date. Still charges have been applied for cancellations.
They have charged me with 80% cancellation charges

As a long-standing hotel partner and premium customer of HolidayCheck, I am very disappointed with the way a recent guest review was handled.

A guest published a negative review of our hotel and included personal remarks about a Management Team Member by name. In our view, this crossed the line from a fair hotel review into a personal and subjective comment about an individual employee. After we raised this concern with HolidayCheck, only the name was removed. However, the remaining wording still makes it very clear which person the review is referring to.

This is not acceptable in my opinion. On other major platforms such as Google, Booking.com, or similar review websites, personal attacks or clearly identifiable references to individual staff members are usually treated much more seriously. A review should be about the guest experience, hotel facilities, service standards, and factual issues — not about whether a guest personally likes or dislikes a specific person.

We fully respect fair and objective guest feedback, including negative feedback. We also understand that reviews are important for transparency. However, reviews must work both ways: guests should be allowed to share genuine experiences, but businesses and employees should also be protected from personal, subjective, or potentially damaging remarks.

Our hotel is one of the top-performing properties in our destination on HolidayCheck, which shows that we take guest satisfaction seriously and must be doing many things right. As a premium customer and strong partner of the platform, I would have expected more balanced support and a more responsible review moderation process.

HolidayCheck benefits from the hotels and businesses listed on its platform, and therefore should also provide fair protection when a review goes beyond objective feedback and becomes personal. Simply removing the name while leaving the identifiable personal remarks online is not enough.

Overall, I am disappointed with HolidayCheck’s handling of this case and believe their review moderation standards need to be improved, especially when individual hotel employees are personally targeted.

I always book my holidays here — always the best prices and the best conditions for flights with luggage, etc. I really like this business, but I hope they don’t increase prices after all these positive reviews here. 😅 #bigthanks

Simple and very clear website

Inga she was our housekeeper for our 3 week holiday in Charisma de lux hotel. In Turkey. Beautiful pleasant lady and so very helpful, also made our beds with extra swan sculpture one day, and another day with hearts and flowers. Full marks all round.