Hojab Reviews 

This company is a fraud and I hope and pray that authorities will take them down. I parked my car legally on August 9 and they still insist that I need to pay despite there are no signs that I cannot park. My car was way outside of the road and did not cause any block to anyone else.

Scammers!
Warning: do not park your vehicle in their Hyllie facility (Mobilitetshuset Hyllie). This company operates what amounts to legalised theft.
If you are a foreigner, there is no English signage explaining how you are supposed to pay for parking. The barriers and payment machines that used to exist here were removed, and the facility was quietly rebranded from "P-huset Hyllie" to "Mobilitetshuset Hyllie", with payment now only possible through an app or SMS, in Swedish, that you are expected to figure out on your own before you have even parked. Nothing on site tells you this.
When I arrived and left my car, a taxi driver working right outside the building told me payment was made on exit (which is false). When I came back for my car and tried to pay, I asked several people on site for help. One of them, a Swedish woman, was herself shocked that there was no signage in English at all. Shortly after, I approached the parking attendant on duty to ask for guidance; he was aggressive and rude, told me I should have paid on arrival, said I would probably find a fine waiting for me, and walked off without offering any help. His behaviour alone should be reported.
I appealed both fines with a detailed, documented explanation. Both appeals were rejected within days, with a copy-paste response ("Tillst - ej digitalt") that did not address a single point I raised, and was not even translated into English, despite the portal itself being set to English. In the very first communication from them, I was already being threatened with debt collection (Handels- & Juristinkasso) if I did not pay.
This is not an appeals process. It is designed so that you can never win, because they do not even read what you write: they just send the same rejection to everyone and bank on people paying out of fatigue or fear. Judging by the other reviews here, I am clearly not the only one this happened to.
Shame on Malmö Kommuns Parkerings AB (the actual owner of this building) for letting this company operate this way on their behalf. There is no reason someone should not be able to pay on exit, the way parking works literally everywhere else on Earth. If you do not read Swedish, you are especially exposed here.
There is a saying in my country for people who steal your money like this: "May they spend it all on medicines."
I will be writing publicly about this, especially given that Hyllie is a major hub for people taking the Öresund train to Copenhagen Airport and leaving their cars behind. Avoid this place like the plague, and spread the word.

Joke of a customer service!

There should be zero star option.

Absolute scam of a parking enforcement setup at stockholm quality outlet.

got hit with a predatory 500 sek fine in a free parking with P-disc. Fined me for not logging on phone.

Appealed the ticket and hojab parkeringsservice rejected it with a robotic, zero-empathy response claiming "no payment recorded."

complete money-grab system designed to trap paying customers and ruin the entire shopping experience. shady, greedy, and absolute garbage customer service. avoid this place unless you want to get scammed by their parking partners

I recently had a frustrating experience with this company. The app automatically selected the parking zone for me, but it turns out both zones had surprisingly similar names—one was for street parking, and the other was for a garage located beneath the street.
What really caught me off guard were the slight differences in the zone codes (529001 vs. 525001), which I didn’t notice until it was too late. Unfortunately, this led to me getting fined twice for parking in the wrong zone.
This situation underscores a significant flaw in the app's design: the lack of a clear distinction between the two zones has caused significant confusion.
Overall, my experience with it was not what I expected, and I would advise users to be especially cautious when using the app in areas with similar zone names.

Scam and fraud company in Sweden - They dont have any transparency. Their motive is just to loot the people

There's an error in their system when you register the car, they issue a fine and don't even check what happened, just refuse and then say they'll send it to debt collection if you continue to dispute it. Really unprofessional.

Hojab appears to be designed to be as hard to contact as possible.

There is no usable email address for normal customers. Communication is routed through:

BankID-locked portals (impossible for many foreigners),

web forms with no audit trail,

or phone calls during narrow office hours.

When a payment issue occurs, this lack of written contact is not accidental — it conveniently prevents customers from creating a clear paper trail.

In my case, I paid correctly from abroad, yet the payment was not reconciled and the case was escalated. Trying to resolve this with Hojab was an exercise in frustration, precisely because direct written communication is effectively blocked.

Any company handling fines and personal data should provide:

a clear email contact,

written confirmation,

and accountability.

Hojab provides none of that.

Scam company!!!
Ipaid for parking correctly, in the correct location and for the full duration. The only issue was a single wrong digit in the license plate — something that is clearly visible in the payment record. Despite this, Aimo Park refused to cancel the fine and demanded 600 SEK anyway.
This has nothing to do with parking enforcement and everything to do with exploiting a technicality to extract money from customers who have already paid. No common sense, no flexibility, and absolutely no customer service.
Aimo Park shows zero interest in fairness or customer satisfaction. I will actively avoid their parking facilities in the future and strongly advise others to do the same.

Biggest khba company scanning when the write tickets they just put a adress that the car was parked on , and still they want you to pay , i hope they all will get cancer that works for that company

I paid for parking using Easy Park. I got a fine from Aimo. I had to appeal through Hojab. I received an email saying I can continue to appeal the fine but when they make a decision, they WILL NOT NOTIFY ME so I can pay. They will instead send the fine directly to a debt collector and I will then need to pay for debt collection fees in addition to the original fine. OR I can pay the fine now and therefore give my consent that I agree with the fine. WHAT THE &%€&%#"!

They wrote me a ticket. I paid it.
Then they sent me a reminder, I couldn't immediately find my payment so I assumed I forgot to pay.
So I paid again. Then they charge me 100kr to pay me back my money.

I thought it was funny I got a reminder for a ticket I was pretty sure I paid, but given this scam administration cost I understand how they make their money.

Horrible customer service. They give you a fine for a simple mistake which makes no difference for them either way. Won’t even take appeals even with all the proof. They should honestly get a real job and a life and stop sitting behind their screens and rip people off.

They fined me on a spot where 30 min free parking with skrivs after parking for 5 mins. I filed a complaint and they send me a mail that I should not pay until my case is decided. Then 10 days later I got a reminder with additional 60 sek for not paying. Worst company ever.

3 hours free parking
Parked at 17:00
After 58 minits got parking fee of 700 Sek.
I have an automatic parking meter behind it i had my old paper parking disc. Parking disc was on time 17:00 and the autmatic parking was on 17:01 later set it self automatically to 17:30 20 seconds later. both clearly indicated that my parking started around 17-17.30 but the parking fee text mention that i was feed du to 2 parking discs and unable to understan what time i parked. they have refused to send me the picture they taken. this company is nothing else that a fraud company

Scam and fraud company in Sweden.

I have received a parking ticket for allegedly not displaying a parking disc (P-skiva), despite having an electronic one that was functioning properly. Your complaint was rejected with the claim that the disc was turned off that day, which you dispute, as it’s automatic, and the battery was fine. You suspect the parking officer may not have checked it properly. Such an irresponsible company. Possibly the worst scam in the industry.

What kind of mindset you should have to work in this company? I personally would never work in a place where 100% of the reviews are bottom negative.

For the review, nothing more to add. It is already written from all the other reviewers.

You should to something about this and fundamentaly change the way you are operating.

So this company has a very visible sign next to a 2 hour free parking lot for customers that has no p-skiva symbol or the text “p-skiva” on it, which means that legally the p-skiva is not necessary.

They say it is my fault for misunderstanding that p-skiva was obligatory and I paid a 600 sek fine after trying to dispute this claim. Then came an added 180 sek fee (which is nowhere mentioned or pre - warned for) I refused to pay that.

Then they add more to the fine and I get a thick envelope from Kronofogden. The amount is now 860. I still refuse to pay. Now I get a letter from Malmö Tingsrätt. The company has added another 600sek to the amount (and it does not include interests).

So this 2 hour “free parking” for a family meal on a Wednesday afternoon in July, after a trip to Ikea is now already costing my family 2060sek and then legal fees added will be what? 100.000sek? 200.000sek?

The most expensive 2hours free parking in the world, ladies and gentlemen and non binary folks. Brought to you by the social welfare state, Sweden. *slow clap*

Ps. I drove by this parking lot yesterday. They have taken down this sign now. Makes you wonder, doesn’t it?
How many people have fallen for their well thought out scam so far?

I wish I could add the pictures of their sign next to the parking lot.

This is a scam company. The app does not work as intended. The result was a 900 SEK fine. I'm sure they do this systematically. Swedish authorities need to launch an investigation on this company and its owners.