G2G Reviews 

57,652
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 6,691 reviews, reviewers had a great experience with this company. Customers frequently praise the exceptionally fast transactions, helpful staff members, and smooth purchasing process when acquiring various digital goods. Many people point out the reliable administration, friendly assistance, and the overall ease of successfully navigating the marketplace platform. However, some people mentioned encountering slow communication, unhelpful support responses, and delayed resolutions regarding disputed purchases. Reviewers also noted growing frustrations with unresponsive sellers, unreliable account credentials, and difficult unresolved issues involving digital transactions. Some consumers expressed concern that buyers are not always completely protected when unexpected problems or transaction disputes arise.

What people talk about most

Service

Clients share positive opinions on service, noting that transactions are generally smooth and hassle-free... See more

Product

Reviewers mention ambiguous feedback about product, reflecting deeply mixed experiences across the platform.... See more

Customer service

People report ambiguous experiences with customer service. While many reviewers praised the team for being... See more

Response time

Customers had ambiguous experiences with response time. On one hand, many reviewers reported very fast... See more

Staff

Customers consistently note positive experiences with staff, highlighting an extremely fast resolution by... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered for the wrong server and this seller helped me by letting me pay the remaining fee difference via another product which they have. Then they were really quick with preparing and then deliver... See more

Company replied

Rated 5 out of 5 stars

I trusted the seller from the very beginning because of their reputation, and they were very attentive during our messages. Everything described in the listing was perfect and exactly as promised! I b... See more

Company replied

Rated 5 out of 5 stars

It's a good site that connects seller and buyer from many different games. You can buy currencies, items, accounts, and many more. It has a secured system that guarantees your transactions are true an... See more

Company replied

Rated 5 out of 5 stars

Bought from “Penguinstore” and I am really happy! G2G is a great marketplace with some really good sellers like Penguinstore which make buying digital goods really simple and easy for buyers. 10/10 Hi... See more

Company replied


Company details

  1. Gaming service Provider

Written by the company

At G2G, we bridge borders with trust, turning connections into limitless opportunities. Our mission is to provide a secure marketplace for digital goods and services, prioritizing transparency and customer satisfaction. We value accessibility, innovation, and security, ensuring equal opportunities, staying ahead of customer needs, and prioritizing robust security measures for every transaction.


Contact info

3.9

Great

TrustScore 4 out of 5

58K reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(57,652)

6,927 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

Good website i can recommend

September 7, 2026
Unprompted review
G2G logo

Reply from G2G

Hi Zsombor, thank you for recommending G2G. We're glad you had a good experience, and we appreciate you taking the time to share it.

Rated 1 out of 5 stars

very disappointing experience

I had a very disappointing experience with G2G.

I purchased two Minecraft accounts that were advertised by the seller as including a permanent Minecraft license. Some time later, Microsoft refunded the game and removed it from both accounts, leaving me with accounts that no longer contained the product I paid for.

I contacted the seller immediately. They acknowledged the issue, explained that Microsoft can sometimes issue involuntary refunds, and asked me to wait 24–48 hours while they investigated. I provided everything they requested and waited in good faith. After that, the seller stopped responding.

When I contacted G2G Support, my refund request was rejected because the order had exceeded the insurance period. I explained that the seller had advertised the license as permanent and that I had delayed only because I was waiting for the seller's promised response. Despite this, my appeal was still denied.

Based on my experience, I recommend that buyers be very cautious when purchasing digital accounts on this platform. If a problem you wont be protected.

September 7, 2026
Unprompted review
Rated 4 out of 5 stars

It took longer than expected.

It took longer than expected.
There was no communication at all, even when I tried.
But the next morning I did have my gold.

September 2, 2026
Unprompted review
G2G logo

Reply from G2G

Hi Shaggy, thank you for sharing your experience. We're sorry the communication fell short while you were waiting, and glad your gold did arrive the next morning. We will pass this feedback to the team so we can do better on communication.

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Rated 5 out of 5 stars

great communication

September 7, 2026
Unprompted review
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Reply from G2G

Hi Robert, thank you for the kind words about our communication. We're glad the experience went smoothly for you.

Rated 1 out of 5 stars

Refund money Not appearing onto my Visa…

Refund money Not appearing onto my Visa debit card yet!!!

September 7, 2026
Unprompted review
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Reply from G2G

Hi Michael, thank you for letting us know your refund has not yet appeared on your card. Refund processing times can vary depending on the card issuer. Please share your order details at support.g2g.com so our team can check the status and assist further.

Rated 1 out of 5 stars

The seller sent me 4k instead of the 5k…

The seller sent me 4k instead of the 5k I paid for. He was also unresponsive in chat and took 24 hours to deliver the gold. Strongly advise using another seller.

September 2, 2026
Unprompted review
G2G logo

Reply from G2G

Hi Matthew, thank you for sharing the details of your order. Please share your order details at support.g2g.com so the team can look into the delivery amount and the seller's response time.

Rated 1 out of 5 stars

They blocked the withdrawal of funds illegally.They aren't paying out the money

I have been a seller on this site since 2017.They blocked withdrawals for six months.They cannot provide a legal basis or a link to the rules explaining why they are blocking the funds from my completed orders. I fulfilled all the orders—I have video proof—and the site received payment for them, yet I am unable to withdraw my money.
G2gAdmin6 wrote to me stating that my cancellation rate is below their threshold; they don't have a link to this rule, nor did he mention that this would result in a block on funds.
95% of the cancellations were initiated by buyers.G2G has several order stages. At the stage where the cancellation was attributed to me, the buyer could have initiated dozens of such cancellations.Сan also chat with the seller without placing an order.
They also blocked me from making sales; perhaps G2G has the right to do that, but blocking the funds I honestly earned is a scam.
P.S Add a step before placing the order that requires the buyer to contact the seller via G2G chat.
Ticket ID: 5774810

September 4, 2026
Unprompted review
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Rated 5 out of 5 stars

good service

service was fast and good

September 7, 2026
Unprompted review
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Reply from G2G

Hi Rasmus, thank you for the feedback. We're glad the service was fast and smooth for you.

Rated 2 out of 5 stars

Took too long.

Seller took 21 hours to do a 3-4 hour order. poor communication and failed on delivering the promise.

September 7, 2026
Unprompted review
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Reply from G2G

Hi Victor, thank you for sharing your experience with this order. Please share your order details at support.g2g.com so the team can review the delivery time and communication with the seller.

Rated 5 out of 5 stars

The best thing that happened to the…

The best thing that happened to the internet is G2G. Such a beautiful website for small creators and users. Thank you for existing. Although I had a one bad experience. But it is still worth it.

September 6, 2026
Unprompted review
G2G logo

Reply from G2G

Hi Muqaddim, thank you for such a heartfelt review, it truly means a lot to us. We're glad G2G has been a great platform for you, and we appreciate you sticking with us despite the one rough experience.

Rated 1 out of 5 stars

Absolute scam behavior: Buyer confirmed and reviewed, yet funds are held hostage by automated support!

As an experienced online merchant, I have never experienced such absurd support. I successfully fulfilled manual top-up order 1788666794156US8H. The buyer received the items, confirmed delivery in the live chat, and left a positive review.

Despite this, G2G support agents (Luthfi R, May C, Argenta N) repeatedly rejected the payout using blind, copy-pasted automated replies. They demanded that the buyer's email/ID appear on my personal Google Play payment receipt—completely ignoring the reality of how manual top-ups work, where I am the seller paying with my own personal card and Google account. They also falsely claimed timeline discrepancies based on their own platform's timezone bugs, completely ignoring the exact live chat and review timestamps.

I escalated the ticket to a supervisor, but their support keeps stonewalling. Releasing earned funds shouldn't require performing impossible technical feats.

September 6, 2026
Unprompted review
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Rated 1 out of 5 stars

A client bought an account with 1,500…

A client bought an account with 1,500 hours on it and banned it within 24 hours! G2G said it was my fault and refunded the money! I had all the evidence of his guilt, but they considered it a lie! Order no. 1788109765755OE0Q

September 7, 2026
Unprompted review
Rated 5 out of 5 stars

Quick delivery

Quick delivery. Authentic seller. Would again.

September 7, 2026
Unprompted review
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Reply from G2G

Hi there, thank you for the kind words. We're glad the delivery was quick and the seller was authentic. We would love to have you back.

Rated 5 out of 5 stars

Spotify premium 6-month top up

Bought Spotify premium 6-month top up.
Was delivered immediately by the seller

September 7, 2026
Unprompted review
G2G logo

Reply from G2G

Hi Ivan, thank you for sharing your experience. We're glad your Spotify Premium top up was delivered immediately.

Rated 1 out of 5 stars

Fortnite account scam

I purchased a fortnite account for 46.60$ and i got scammed, i didnt recieve refund till date it worked just for a month, the site overall is good, the customer service needs to be improved and there are many scammers on this website, make sure u choose wisely before purchasing.

September 21, 2025
Unprompted review
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Rated 5 out of 5 stars

fast delivery

fast delivery

September 7, 2026
Unprompted review
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Reply from G2G

Hi Dzaki, thank you for the feedback. We're glad the delivery was fast for you.

Rated 5 out of 5 stars

Excellent customer service

I had a problem and besides responding quickly, they were kind and helped me find a solution. Thanks to them, everything turned out well!

September 6, 2026
Unprompted review
G2G logo

Reply from G2G

Hi Marcel, thank you for sharing your experience. We're glad our team responded quickly and helped you find a solution.

Rated 5 out of 5 stars

Very reliable!

September 6, 2026
Unprompted review
G2G logo

Reply from G2G

Thanks so much for the kind words, J B! We're glad you've found G2G reliable, and we appreciate you taking the time to share your experience.

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