I ordered for the wrong server and this seller helped me by letting me pay the remaining fee difference via another product which they have. Then they were really quick with preparing and then deliver... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
At G2G, we bridge borders with trust, turning connections into limitless opportunities. Our mission is to provide a secure marketplace for digital goods and services, prioritizing transparency and customer satisfaction. We value accessibility, innovation, and security, ensuring equal opportunities, staying ahead of customer needs, and prioritizing robust security measures for every transaction.
Kuala Lumpur, Malaysia
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from G2G
I had a very disappointing experience with G2G.
I purchased two Minecraft accounts that were advertised by the seller as including a permanent Minecraft license. Some time later, Microsoft refunded the game and removed it from both accounts, leaving me with accounts that no longer contained the product I paid for.
I contacted the seller immediately. They acknowledged the issue, explained that Microsoft can sometimes issue involuntary refunds, and asked me to wait 24–48 hours while they investigated. I provided everything they requested and waited in good faith. After that, the seller stopped responding.
When I contacted G2G Support, my refund request was rejected because the order had exceeded the insurance period. I explained that the seller had advertised the license as permanent and that I had delayed only because I was waiting for the seller's promised response. Despite this, my appeal was still denied.
Based on my experience, I recommend that buyers be very cautious when purchasing digital accounts on this platform. If a problem you wont be protected.
It took longer than expected.
There was no communication at all, even when I tried.
But the next morning I did have my gold.
Reply from G2G
Refund money Not appearing onto my Visa debit card yet!!!
Reply from G2G
The seller sent me 4k instead of the 5k I paid for. He was also unresponsive in chat and took 24 hours to deliver the gold. Strongly advise using another seller.
Reply from G2G
I have been a seller on this site since 2017.They blocked withdrawals for six months.They cannot provide a legal basis or a link to the rules explaining why they are blocking the funds from my completed orders. I fulfilled all the orders—I have video proof—and the site received payment for them, yet I am unable to withdraw my money.
G2gAdmin6 wrote to me stating that my cancellation rate is below their threshold; they don't have a link to this rule, nor did he mention that this would result in a block on funds.
95% of the cancellations were initiated by buyers.G2G has several order stages. At the stage where the cancellation was attributed to me, the buyer could have initiated dozens of such cancellations.Сan also chat with the seller without placing an order.
They also blocked me from making sales; perhaps G2G has the right to do that, but blocking the funds I honestly earned is a scam.
P.S Add a step before placing the order that requires the buyer to contact the seller via G2G chat.
Ticket ID: 5774810
Seller took 21 hours to do a 3-4 hour order. poor communication and failed on delivering the promise.
Reply from G2G
The best thing that happened to the internet is G2G. Such a beautiful website for small creators and users. Thank you for existing. Although I had a one bad experience. But it is still worth it.
Reply from G2G
As an experienced online merchant, I have never experienced such absurd support. I successfully fulfilled manual top-up order 1788666794156US8H. The buyer received the items, confirmed delivery in the live chat, and left a positive review.
Despite this, G2G support agents (Luthfi R, May C, Argenta N) repeatedly rejected the payout using blind, copy-pasted automated replies. They demanded that the buyer's email/ID appear on my personal Google Play payment receipt—completely ignoring the reality of how manual top-ups work, where I am the seller paying with my own personal card and Google account. They also falsely claimed timeline discrepancies based on their own platform's timezone bugs, completely ignoring the exact live chat and review timestamps.
I escalated the ticket to a supervisor, but their support keeps stonewalling. Releasing earned funds shouldn't require performing impossible technical feats.
A client bought an account with 1,500 hours on it and banned it within 24 hours! G2G said it was my fault and refunded the money! I had all the evidence of his guilt, but they considered it a lie! Order no. 1788109765755OE0Q
Reply from G2G
Bought Spotify premium 6-month top up.
Was delivered immediately by the seller
Reply from G2G
I purchased a fortnite account for 46.60$ and i got scammed, i didnt recieve refund till date it worked just for a month, the site overall is good, the customer service needs to be improved and there are many scammers on this website, make sure u choose wisely before purchasing.
I had a problem and besides responding quickly, they were kind and helped me find a solution. Thanks to them, everything turned out well!
Reply from G2G
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.