The ONLY issue, you app do not have option for English. I am yet to learn Danish and find it hard to avail the offers via mobile. If its not about just keeping the membership On and rather help me... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
My problem is still pending resolution after almost 2 weeks, so I am not sure what to rate... I got tired to call. Maybe this is the strategy, who knows. Tryg is a pain honestly. Update: I was in... See more
Company replied
Very good service, staff were trying to find a sokution duribg the weekend when workshops are cæosed. Well done.
Company replied
Choosing the right insurance is a tedious and serious task, but I received the assistance that made everything remarkably easy. I recently had a conversation with Adel from FDM, and I must say,... See more
Company replied
Company details
Written by the company
Som en del af FDM medlemskabet kan du få adgang til FDM Forsikringer, hvor du kan samle dine forsikringer og få ro i maven med dækninger, der er lavet til hverdagen. FDM er Danmarks største interesseorganisation for bilister, og vi arbejder for bilisternes interesser, samtidig med at vi hjælper medlemmerne med rådgivning og services i hverdagen. Hos FDM Forsikringer formidler vi forsikringer til FDM medlemmer, og du får mulighed for at vælge forsikringer på tværs af flere områder, blandt andet køretøj, bolig, person, rejse og kæledyr. Fokus er på kvalitetsforsikringer til stærke medlemspriser og rådgivning, når du har brug for det. Du kan nemt komme i kontakt med os på 33 91 66 88 eller læse mere på fdmforsikringer.dk
Contact info
Firskovvej 32, 2800, Kbs. Lyngby, Denmark
- 33 91 66 88
- www.fdmforsikring.dk
4.1
Great
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I called them to update the milage on…
I called them to update the milage on my car. I had to go through 2 calls and instead of updating my milage they ask me to send a picture. They can come and take the picture themselves if they like to waste time so much.
May 21, 2026
Unprompted review
Reply from FDM Forsikringer
Hi Piotr
Thank you for your feedback.
We’re sorry the process ended up taking more time than expected. We ask for a photo to ensure the mileage is recorded correctly, but we understand it can feel inconvenient.
If you still need help, we kindly ask you to contact us at trustpilot@fdmforsikring.dk so we can assist you further as we’re unable to look into your case based on the information provided here.
Kind regards Rikke, FDM Forsikringer
Easy to deal with and very good prices.
April 24, 2026
Reply from FDM Forsikringer
Hi Nick
Thank you for your lovely review. I’m glad you had a good conversation with us and got good prices.
Have a great weekend.
Kind regards
Melanie, FDM Forsikringer
Reply from FDM Forsikringer
Hi Dewan,
Thank you for your positive feedback! We appreciate it.
Have a good day.
Kind regards,
Rikke, FDM Forsikringer
God service
February 16, 2026
Reply from FDM Forsikringer
Hej Nadia
Tak for din anmeldelse.
Det er dejligt at høre du oplevede god service, da du var i kontakt med os, det er lige sådan det skal være.
God dag.
Venlig hilsen Dorte, FDM Forsikringer
Reply from FDM Forsikringer
Hi Petr.
Thanks for the review.
I'm glad to hear that it all worked as it should.
Best Regards Dorte, FDM Forsikringer.
Bad service
I am trying to reach for payment issue but all helplines are in Danish don’t understand how to contact you
January 12, 2026
Reply from FDM Forsikringer
Hi Anas
I am very sorry to read that you are experiencing difficulties contacting us. I would recommend that you book a call using the following link, and we will be happy to call you.
https://tryg.dk/fdmforsikringer/bliv-ringet-op-fdm?icid=fdm_trailer_forside
Best regards Natashja, FDM Forsikringer
Reply from FDM Forsikringer
Hej Shakti
Thank you for your review, we really appreciate it.
Have a great day.
Best regards Natashja, FDM Forsikringer
Reply from FDM Forsikringer
Hi Tina,
Thank you for your positive feedback, we appreciate it.
Have nice day
Kind regards Alberte, FDM Forsikringer
Gray service great people great work
December 5, 2025
Reply from FDM Forsikringer
Hi Keith
Thank you for your great review.
We are very happy to have been able to provide you with good service.
Best regards Sidse, FDM Forsikringer
Spam my email account
They send emails to my account instead of their customers (probably a typo). I contacted them - harder than it should be - and told them. Next was an email to rate them here on trustpilot - still for the wrong guy. So, guess what?
December 5, 2025
Reply from FDM Forsikringer
Hej Knut
Jeg forstår din frustration og beklager meget at sagen ikke blev håndteret til din tilfredsstillelse.
Jeg håber, at alt nu er slettet, så du ikke modtager mere forkert post.
Venlig hilsen Dorte, FDM Forsikringer
Very good service
Very good service, staff were trying to find a sokution duribg the weekend when workshops are cæosed. Well done.
November 24, 2025
Reply from FDM Forsikringer
Hello
Thank you very much for the positive review.
King regards Bastian, FDM forsikringer
Reply from FDM Forsikringer
Hi Buzila
Thank you for your review. It is much appreciated.
Have a nice day.
Kind regards Melanie, FDM Forsikringer
Very bad you get one Price and then…
Very bad you get one Price and then when you buy it it is much higher then when you where first told
October 14, 2025
Reply from FDM Forsikringer
Hi Wendy
Thank you for your review. We appreciate your feedback and hope you’ll be satisfied with the insurance.
Have a great day
Kind regards Melanie, FDM Forsikringer
They are very responsive
September 16, 2025
Reply from FDM Forsikringer
Hej Enyinnaya
Tak for din anmeldelse.
Vi er meget glade for at høre, at du har haft en god oplevelse.
Venlig hilsen Sidse, FDM Forsikringer
Good company
September 15, 2025
Reply from FDM Forsikringer
Hi Zahid
We are really happy to hear that
Thank you very much for taking the time to review us on Trustpilot – we really appreciate it.
Best regards Pernille, FDM Forsikringer
Reply from FDM Forsikringer
Hej Tao
Tak for de pæne ord og de 5 stjerner.
Venlig hilsen Dorte, FDM Forsikringer
Excellent services.
August 6, 2025
Reply from FDM Forsikringer
Vi er glade for at høre, at du har haft en god oplevelse med vores service. Du skal have mange tak for din tilbagemelding!
Venlig hilsen Bastian, FDM forsikringer.
Most horrible call center ever 1h+ and still none knows....
Most horrible call center ever. It takes ages to connect to right person and after speaking the 6th employee, still noone knows where to connect. Currently I am still on the phone after 01:04:20 and its rolling and I had two simple question that I didn't even get an answer yet.
1) why 50% FDM membership discount didn't apply to me although I purchased a insurance?
2) It shows that insurance will it start covering from 01.10.25, although I purchased the insurance today. The situation, I have purchased a car on 25th of July, they drove the car to CPH to deliver and they made an insurance for the road and told me that I can cancel it within 14 days, thats why I purchased a new insurance and they stated they will do the transformation. So, I don't understand why I have to wait until 1st of October?
Answer??? No. Also, they keep forwarding to each other. Pure b*llshit and most horrible call service experience. Even after becoming a FDM membership, purchase a car. I will definitely change it. Stay away.
August 4, 2025
Unprompted review
Reply from FDM Forsikringer
Hello Orkun
Thank you for your feedback.
What you have described sounds like a very unfortunate situation.
You can write us an email at hej@tryg.dk where we are able to look further into the incident.
Kind regards Oliver, FDM Forsikringer.
Deliberate delayed communication
You adjusted the deductible and my insurance premium by way of a letter, which i never received - my premium was increased significantly without my knowledge and which i have been paying for many months.
You informed me only six months after you intend to retrospectively effect a 100% adjustment to the insurance premium of my daughters car,
May 20, 2025
Reply from FDM Forsikringer
Hello Don
Thank you for your feedback. We're sorry to hear about your experience. We would like to look further into the issue. You are welcome to contact us at hejsa@fdmforsikring.dk if you need assistance or answers.
Kind regards Oliver, FDM Forsikringer.
Reply from FDM Forsikringer
Hi Bijaya
We are happy to hear that you are satisfied with the service you got.
Thank you very much for your review on Trustpilot, we really appreciate it.
Best regards Pernille, FDM Forsikringer
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.