The app is not updating accurately the data. It has been presenting delays.
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Good customer service.
Company replied
The support team was helpful for the most part but there was a couple times when I needed some help and they told me that were going to look into it and that they would get a hold of me the following... See more
Company replied
I had dealt with many fraudsters i was about to give up on finding the information that I sought until I came across EyeZy They provided exactly what I was looking for and has a great support team. Th... See more
Company replied
Company details
Written by the company
The only phone monitoring app for parental control any modern parent will ever need. Our Mission It’s time for a phone monitoring app that actually works Technology has an important role to play in keeping your loved ones safe. So why are so many parental control apps so outdated? What was good 10 years ago just doesn’t cut it today. That’s why we created eyeZy. As parents, we grew tired of monitoring apps that overpromised and underdelivered. We wanted a solution that wasn’t just a bunch of mediocre tools slapped together. We wanted something that would give us access to their digital world and arm us with the information we need to keep them safe. And with that, eyeZy was born — the most powerful, feature-rich monitoring app around, with artificial intelligence for even better, always-improving protection. It’s a product built for today’s hyper-connected kids and is designed to work seamlessly with modern social media apps.
Contact info
Georgiou A, 83, SHOP 17, Germasogeia, 4047, Limassol, Cyprus
- +18446063888
- support@eyezy.com
- www.eyezy.com
3.4
Average
579 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 1 week
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Reply from eyeZy
Dear Customer,
Thank you for choosing us! We are happy to hear that you're satisfied with our services.
Feel free to contact us 24/7 in case you have any questions.
Proceed with caution—this Horrible experience app's…
Proceed with caution—this app's checkout process is highly misleading. Optional add-ons were presented, but the interface made it impossible to find a way to opt out. As a result, these extra items remained hidden in my cart, and I was billed for an additional subscription that I neither wanted nor needed.
To make matters worse, the company refuses to issue refunds for these hidden charges. The layout is unintuitive, difficult to navigate, and offers a terrible user experience on iOS/iPhone. Between the lack of billing transparency and poor functionality, this app is absolutely not worth the money.
Horrible app and customer support!
August 26, 2026
Unprompted review
Reply from eyeZy
Dear Valued Customer,
We sincerely apologize for the negative experience you've had. We take all feedback very seriously and want to assure you that it is never our intention to cause frustration or distress.
Regarding the charges, please note that any additional amounts deducted might be due to optional services or features that were selected during the purchase process. However, we understand how this could be frustrating and would like to help clarify or rectify any unintended charges.
Our goal is to maintain transparency and provide the best possible service, so we truly regret if this was not your experience. We would greatly appreciate it if you could provide us with your account details via a private message or email at support@eyezy.com, so we can investigate your case further and ensure this issue is resolved promptly.
Thank you for bringing this to our attention. We hope to have the opportunity to make things right for you.
Best regards,
Eyezy Customer Care
Easy enough to operate
Easy enough to operate. We'll see what happens on the 1st when I try to get the discounted rate.
August 22, 2026
Unprompted review
Reply from eyeZy
Dear Customer,
Thank you for sharing your experience and for the 4-star rating!
Your satisfaction means a lot to us, and we’re always here to help if you need anything.
Customer service was so polite and…
Customer service was so polite and helpful. Really took the time to listen to my problem.
July 23, 2026
Unprompted review
Reply from eyeZy
Dear Customer,
Thank you for the 5-star rating and your feedback!
We’re glad to hear that our team was able to assist you quickly and effectively.
If you need any further assistance, we’re always here to help!
It’s easy to use and I feel at he is…
It’s easy to use and I feel at he is knowing what my child is doing and what they’re up to.
August 19, 2026
Unprompted review
Reply from eyeZy
Dear Customer,
Thank you for sharing your experience and for the 4-star rating!
Your satisfaction means a lot to us, and we’re always here to help if you need anything.
Had a good experience so far
Had a good experience so far. Johnny Smith was friendly, patient, and answered all my questions clearly. Really appreciate the support!
August 20, 2026
Unprompted review
Reply from eyeZy
Dear Customer,
Thank you for the 5-star rating and your feedback!
We’re glad to hear that you had a quick and direct experience with our team.
If you need any further assistance, we’re always here to help!
Finally rescued
I had dealt with many fraudsters i was about to give up on finding the information that I sought until I came across EyeZy They provided exactly what I was looking for and has a great support team. Thanks a lot.
July 6, 2026
Unprompted review
Reply from eyeZy
Dear Customer,
Thank you for sharing your experience and for 4-star rating!
Your satisfaction means a lot to us, and we’re always here to help if you need anything.
on the chat was professional but reality high level scammers. wasting time
high level scammers
July 31, 2026
Unprompted review
Reply from eyeZy
Dear Customer,
I’m sorry to hear that you’ve had such a negative experience with our service. I want to assure you that your concerns are taken seriously. Our intention is never to mislead or cause distress to our customers.
We would really appreciate it if you could provide us with your Customer ID or email address. As soon as we locate your account, we will do our best to assist you promptly and solve this issue.
Thank you for your understanding and patience!
Johnny Smith provided excellent…
Johnny Smith provided excellent customer service to me today to resolve my issue. I should have my purchased service in t hours, yippee!
July 27, 2026
Unprompted review
Reply from eyeZy
Dear Customer,
Thank you for the 5-star rating and your feedback!
We’re glad to hear that you had a quick and direct experience with our team.
If you need any further assistance, we’re always here to help!
This application
This application, with all its features, made me feel at ease when I had my child away from me.
July 26, 2026
Unprompted review
Reply from eyeZy
Dear Customer,
Thank you for sharing your experience and for 5-star rating!
Your satisfaction means a lot to us, and we’re always here to help if you need anything.
customer service chat was very helpful…
customer service chat was very helpful to navigate the systems and get to prior set up when using app.
July 21, 2026
Unprompted review
Reply from eyeZy
Dear Customer,
Thank you for your 5-star rating and for your positive feedback!
We're thrilled to hear that you had a smooth and reliable experience with our service. It's our priority to make sure everything works seamlessly for you.
If you ever need any assistance, feel free to reach out – we’re always here to help!
Borderline misinformation on their…
Borderline misinformation on their website.
The “demo” they show you, is exclusively for Android, do NOT buy this for iPhone, even though they claim it works on iOS, the feature set is heavily reduced, and their dashboard is unresponsive.
They make it difficult to apply for a refund, the only way I could manage was to use their terrible AI chat-bot. Which by the way, when they connect you to a “human specialist”, it’s just another AI.
1 star is too high a rating for this hot mess. Do not buy.
July 20, 2026
Unprompted review
Reply from eyeZy
Dear Valued Customer,
Thank you for sharing your experience.
We understand that iPhone monitoring can sometimes be confusing because available features depend on the installation method and iOS limitations. Some functionality available on Android devices may not be available on iPhones or may work differently.
Please note that all compatibility details and limitations are outlined on our website.
We encourage all users to review our compatibility guide and product setup instructions before purchase to understand what features are available based on their device and chosen plan.
If you are experiencing difficulties or feel the product is not meeting your expectations, our support team is available 24/7 to assist with troubleshooting or clarifications. Please reach out via email or live chat, and we’ll ensure to guide you through the setup or explore possible solutions.
Best regards,
Eyezy Customer Care
Hello kid Nord how are you doing I'm…really happy about this platform and my name is dauda sesay
Hello kid Nord how are you doing I'm really happy about this platform this my second time using this the first time was with small amount of $14 for one month with my mobile phone without a creating an a acc now this time around I have create and account and like I was saying I'll be going for a bigger one so here I come because they are very reliable and very safe and very secure and very secretive really I really appreciate for these things maybe my next one I'll be going for a bigger bigger more again in this case I'm thinking the company and the management and the team all of you take care and have a good time I am with you guys always my name is Mr Dauda Sesay
May 7, 2026
Unprompted review
Reply from eyeZy
Dear Customer,
Thank you for choosing us! We are happy to hear that you're satisfied with our services.
Feel free to contact us 24/7 in case you have any questions.
Every question that I asked
Every question that I asked, we had an answer for a good answer. I’m just trying to figure it out and he’s helping me out very very well. What a good company and everything. I appreciate all the help.
July 15, 2026
Unprompted review
Reply from eyeZy
Dear Customer,
Thank you for choosing us! We are happy to hear that you're satisfied with our services.
Feel free to contact us 24/7 in case you have any questions.
I have various issues with which Peter…
I have various issues with which Peter Williamson help. I can't express enough how attentive he has been in working with to resole my issue, and never once made me feel like I was bother. Great addition to your staff.
July 9, 2026
Unprompted review
Reply from eyeZy
Dear Customer,
Thank you for the 5-star rating and your feedback!
We’re glad to hear that you had a quick and direct experience with our team.
If you need any further assistance, we’re always here to help!
All the time issue to receive the data…
All the time issue to receive the data from the other device, very slow to connect to hear the voice and in 2 months only 2 times I saw the video, and many times I did the test to have the 2 phones in my hands with the same internet wifi connection very bed
July 8, 2026
Unprompted review
Reply from eyeZy
Dear Valued Customer,
We're sorry to hear that you experienced technical difficulties.
In many cases, synchronization issues or missing data can be resolved through troubleshooting and configuration checks. We recommend you to contact our Technical Support Department in the Live Chat at eyezy.com where we can assist you in real-time.
You can enter the Live Chat from eyezy.com website or click Chat in your profile from the menu.
We'll do our best to help resolve the problem as quickly as possible.
Best regards,
Eyezy Customer Care
Reply from eyeZy
Dear Customer,
Thank you for sharing your experience and for 5-star rating!
Your satisfaction means a lot to us, and we’re always here to help if you need anything.
This is a scam!!
This is a scam!!! Do not pay for it!!! Doesn’t give you what it says it does cannot monitor sms or social media and it asks for more payments for upgrades SCAM!!!
June 28, 2026
Unprompted review
Reply from eyeZy
Dear Valued Customer,
Thank you for your feedback.
We're sorry that the product did not match your expectations.
Some features depend on several factors, including the monitored device type, operating system, permissions, and installation method. Feature availability may differ between Android and iPhone devices.
If you are experiencing difficulties or feel the product is not meeting your expectations, our support team is available 24/7 to assist with troubleshooting or clarifications. Please reach out via email or live chat, and we’ll ensure to guide you through the setup or explore possible solutions.
Best regards,
Eyezy Customer Care
Don't trust at all
This is honestly extremely misleading and feels like a classic bait-and-switch. They advertise a low price claiming you get full access to all features, but that’s not the reality at all. Once you’re in, you’re hit with constant upsells and end up having to pay more and more just to unlock basic functionality. It quickly turns into hundreds of dollars for something that was presented as inexpensive.
There’s also no real value in the “starting price” because it doesn’t include what most people would reasonably expect. On top of that, there doesn’t seem to be any refund option, which makes it even worse.
At that point, it feels less like a straightforward product and more like a money trap. Other tools like iKeyMonitor offer clearer pricing and more features for a single upfront cost, which makes this whole setup even more frustrating in comparison.
June 16, 2026
Unprompted review
Reply from eyeZy
Dear Valued Customer,
We sincerely apologize for the negative experience you've had. We take all feedback very seriously and want to assure you that it is never our intention to cause frustration or distress.
Please note that all compatibility details and limitations are outlined on our Compatibility Policy page. We encourage all users to review our compatibility guide and product setup instructions before purchase to understand what features are available based on their device and chosen plan.
If you are experiencing difficulties or feel the product is not meeting your expectations, our support team is available 24/7 to assist with troubleshooting or clarifications. Please reach out via email or live chat, and we’ll guide you through the setup or explore possible solutions.
Best regards,
Eyezy Customer Care
The support team was helpful
The support team was helpful for the most part but there was a couple times when I needed some help and they told me that were going to look into it and that they would get a hold of me the following day but they didn't. Other than that eyezy has a good support team.
June 10, 2026
Unprompted review
Reply from eyeZy
Dear Customer,
Thank you for choosing us! We are happy to hear that you're satisfied with our services.
Feel free to contact us 24/7 in case you have any questions.
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