EMP Reviews 

13,482
•
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Excellent experience! The delivery was fast and smooth, and the product arrived in perfect condition. The quality is great and exactly as expected. I’m very satisfied with my purchase and highly recom... See more

Rated 5 out of 5 stars

In english: without chains, perfect :D but attracted loose cat hair immedietely, second ones with chain, Material is sehr gut, everything is perfekt! Danke :)

Rated 3 out of 5 stars

I bought the Lord of the Rings Elven cardigan from EMP. While the design of this cardigan is divine, the material is ridiculously thin, only slightly thicker than a t-shirt. For the £55.99 price, that... See more

Rated 5 out of 5 stars

I purchase semi regularly from EMP as I’m a sucker for casual cosplay outfits. This order I purchased some Ariel goodies to wear to the film and hopefully on holiday if I ever get one again.... See more

Company details

  1. Music Store

About EMP

Written by the company

Du magst es außergewöhnlich und exklusiv, um dich von der Masse abzuheben? Dann bist du bei uns genau richtig! Wir bieten dir mit mehr als 27.000 Artikel genau das, was zu dir passt.

Von Medien, über Bekleidung bis hin zu Funko Pops oder das must-have für deinen tierischen Freund -- bei uns kannst du aus einem riesigen Sortiment wählen. Selbst das Equipment für eine chillige oder rockige Gartenparty findest du in Form von Feuertonnen oder Sitzgarnituren im EMP-Design bei uns im Webshop.

EMP schenkt dir im Backstage-Club nicht nur die Versandkosten, du profitierst ebenfalls von mega tollen Vorteilen. Auf vielen Festivals kannst du in unserer Backstage-Club-Area neben gekühlten Getränken, 1a Sanitäranlagen und Chill-Oasen die Stars hautnah und live erleben.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

13K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 44% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(13,482)

1,802 reviews in the last 12 months

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Rated 5 out of 5 stars

fit picture really helps

The fit picture really helps, so useful. The package got here early. All the clothes fit well and were good quality 👌

April 26, 2025
Unprompted review
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Rated 2 out of 5 stars

I bought 3 items, 2 were damaged

I bought 3 items, 2 of them came damaged. One of them had a broken zipper and the other had defects along the zipper sew line.
None of the items had any tags to indicate that they were new and they were not ironed as you'd expect new clothes to be. They probably weren't considering the condition in which they arrived.
I reached out to support so that I can return the items and although they were nice and quick to reply, they also informed me that they do not offer free returns for Portugal. This means I had to end up paying for the return due to items that were damaged. I will not be buying again as I expected better quality considering the price.

February 10, 2025
Unprompted review
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Rated 5 out of 5 stars

amazing

amazing, all the items were in the best conditions. I'll definitely shop again

January 29, 2025
Unprompted review
Rated 1 out of 5 stars

No pockets for women

I purchased men's sweatpants from emp 2 years ago. They were fine. The black dye washed out fast so they were a weird brownish colour where black should be. They were true to size and comfortable enough so I decided to request a similar pair but from the women's range.
The don't have pockets. I cannot use these for anything because they are missing a key function EMP happily provide men's clothing. They are not alone in this but I am so tired of having to buy ill-fitting men's clothing so I can have pockets so I don't have to juggle my phone, purse, keys and dog. It is 2024 and it is deeply disappointing that companies still wish to punish women with inferior products at the same prices as men's products.

December 25, 2024
Unprompted review
Rated 1 out of 5 stars

No Prepaid Returns

Items are not true to size and EMP do not offer pre-paid label returns, so to return an item, you have to pay extra out of pocket. Do not recommend.

November 25, 2024
Unprompted review
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Rated 1 out of 5 stars

Awful experience, poor quality finishing

Awful experience. Purchased 2 tshirts, one quite light. Logo oversized in proportion on 1 tshirt, logo may be for a larger size shirt than the med t shirt I got, looks wrong in comparison to website photo. Also both logos are brighter, as if printed to order, poor logo, sticky. On one t shirt, the transfer / logo seems to have a black margin, so now there are two shades of black on the front of the t shirt. Purchased in sale, wouldn't wear even if free. Total waste of money and energy. Avoid.

August 20, 2024
Unprompted review
Rated 1 out of 5 stars

Unhappy customer…

In July purchased 2 iron maiden clothing for my nephew who lives in Spain. He always wears medium but on this occasion they were far too small.I explained the problem to them when I went to Spain last week and on my return to uk. No exchange as over the 30 days I asked if they would make an exception as items in stock but they didn’t want o know. No leeway whatsoever.First and last order with them.

August 28, 2024
Unprompted review
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