Corsair Gaming, Inc. Reviews 

Outstanding support, thank you Juan Martin!

My Corsair Virtuoso RGB Wireless broke at the metal headband adjustment strip long after the warranty had expired, and I honestly did not expect much. Then I got Juan Martin, and he completely changed my experience with Corsair.

He was fast, kind and professional from the first message. He looked into my case carefully, tried to find a way to send me just the broken part, and when that was not possible he went above and beyond with a goodwill exchange of the whole headset, even though it was out of warranty. He explained every step clearly, even switched to Spanish to make things easier for me, and the prepaid return label made the shipping from Mexico simple.

This is exactly how customer support should be. Juan, thank you so much for your patience, your help and your great attitude. You made a frustrating situation easy, and you are the reason I will keep trusting and buying Corsair. Please give him a raise! Five stars, without a doubt.

THX RISA T. For the help the technical services is really great and it was really fast I love Corsair and I was saddened that I couldn’t build my chairs for some pieces missing but they resolve my issue really fast and professionally thx again to Risa T. And all of the technical services.😁😁😁

The Corsair Technical Support, Technical Support Representative, Will and Matty were fantastic. Just a couple of questions, couple of pictures, sent my ram back and then received a new ram kit. No trying to get out of it, just a simple few emails. This is how customer supports should be. Thanks to Matty and Will, pc up and running as it was. I have been buying Corsair Ram kits for many years, this was the first kit that went down, well, one stick of the kit. I will not go with any other brand. Thanks again.
Kind regards
Andy.

Bought a computer from them, It only lasted one day before the bios died. Do not recommend, will be getting my money back.

I love corsair, my Keyboard had a defect and they First Ship me the new product and then I Can Ship Mine back. Also their Gaming chairs are so comfortable

Thank you to Raton S. at Corsair Technical Support for handling my RMA quickly and efficiently.
Unfortunately, one of my DDR4 Vengeance RAM sticks I bought 7 YEARS AGO became faulty, so I reached out to Corsair with little hope. To my surprise, it was incredibly easy to RMA the modules for replacement! Amazing service from a company that I’ve used and trusted for all my family’s PCs—world-class stuff.

I received fast and efficient customer service. my issue was resolved without any hassle. Corsair provided me with a free replacement, delivered straight to my doorstep!
I’m extremely grateful to Corsair and especially to Matthew B. from the support team for his outstanding assistance.
I would definitely buy from Corsair again without a second thought! Highly recommended.

Thank you, Corsair

Customer service was clear and useful. Also Andrew F. who was taking care of my ticket was very attentive and tje communication was facilitated by his use of spanish. Thank you very much

I had a great experience with Corsair support. Andrew Freeman was very helpful, friendly, and patient throughout the whole process. He made everything easy and was always willing to help.

Thanks a lot for the excellent service!

I am very satisfied with the customer support I received from Corsair. The warranty process has been quick, efficient, and straightforward, thanks to the excellent assistance provided by Andrew Freeman, who demonstrated great professionalism from the very beginning.

Andrew has been extremely attentive, friendly, and helpful throughout the entire process. He guided me step by step, clearly explaining everything I needed to do to arrange the warranty claim for my RAM modules, making the whole experience smooth and hassle-free.

It is genuinely refreshing to find an after-sales support team that truly cares about its customers and makes resolving issues so easy.

A big thank you to Andrew Freeman and the Corsair team for their outstanding customer service. Highly recommended!

Good experience, the team of corsair its excellent.

Client service was very fast, comprehensive and nice to talk with. Especially Frank S. that had my case.

The quality of the products are insanely good as always and the brand don't look for excuses not to apply the warranty. It is very appreciable.

I'll continue buying this brand products and I hope you'll do it too !

Raton was very nice and polite and quickly helped with my issue. Appreciate the help!

Jason G. from Technical Support Specialist was really patient and understanding, and showed above and beyond dedication is resolving a matter I contacted Corsair about. Really stands out as excellent customer support and service.

I want to express my deepest gratitude to Matthew B. for his outstanding support and rapid assistance with my headset warranty. His service was truly exceptional, and his empathy, professionalism, and dedication made the entire process incredibly smooth. I am absolutely thrilled with how my case was handled, as he went completely above and beyond to ensure a perfect customer experience.

The best customer support i‘ve ever experienced with ❤️

My experience with Corsair's warranty support has been extremely frustrating and disappointing.

Regarding warranty request #2009631575, my replacement shipment was held in customs, with FedEx requesting clearance instructions from the importer.

To make matters worse, Corsair requested FedEx to return the shipment to the sender instead of resolving the customs clearance issue and ensuring delivery to me.

I find it unacceptable that a customer waiting for a warranty replacement has to deal with this kind of situation, especially without clear communication or a proper explanation.

After all the time and effort spent dealing with warranty issues, this experience has seriously damaged my confidence in Corsair.

I expected much better from a company of this reputation. Corsair needs to take responsibility for its warranty shipments and treat its customers with greater professionalism.

Fast and true problem solving.

Andrew Freeman, Technical Support Representative, showed me true interest on my case, he replied to my emails pretty quick and with clarity, making all the process very easy to take.

Mathew B. was very clear with the instructions and provided a very well and straight forward return policy procedure.

Juan Martin was super helpful and explained everything with absolute professionalism and sincerity to help resolve the issue with my PSU under warranty. Everything up to this point has been easy to handle and has been handled with relative speed. Great experience. Juan is an asset to the Corsair brand.