COPYTRACK Reviews 

Sick of receiving their nonsense, time consuming emails. Our business respects creative work and has only ever downloaded images under licenced photo sharing platforms.

We pay for the licence, download an image and then over 10 years later receive aggressive emails expecting us to provide receipts to prove payment and the download history despite no longer having access to these email accounts or financial records.

Jog on!

I understand that someone may have fraudulently sold images to the platforms, but the photographer needs to take that up with the relevant platform.

Block Copytrack and don’t engage with them.

COPYTRACK appears to rely on automated image scanning to generate copyright claims, without first verifying whether an image was legally licensed through platforms such as Canva.

In my case, I received a payment demand for an image that was obtained as a Canva Premium image. Rather than checking with Canva whether the image had been legitimately licensed, COPYTRACK immediately contacted me with a claim and requested payment.

This approach places the burden entirely on the customer, even when the image was sourced from a reputable licensing platform. It creates unnecessary stress and requires customers to spend time proving that they acted in good faith.

From my experience, these claims seem to be driven by automated image-matching technology rather than a proper investigation into the actual licensing status of the image. Before sending legal demands, it would be far more reasonable to verify the licensing history with the platform that distributed the image.

In my opinion, this is not a fair way to handle copyright matters. A proper investigation should come before sending payment demands, especially when there is a realistic possibility that the image was legally licensed through a recognised provider such as Canva.

This company are hounding me. I sent proof that we used an image as part of a Shutterstock download package, but they keep requesting date stamped proof. At first I thought it was spam so deleted their messages, then they emailed someone else in our company. Their tone of voice feels very threatening . As we use a Marketing agency for our website, they are going to charge me to provide the info based on their hourly rate too, so CopyTrack are costing me money when I've done nothing wrong! So frustrating!

Helps unscrupulous elements to frighten people and companies to pay, by systematically mediating false copyright infringement claims. At present under the name RD Legal GmbH, not to be mistaken for a proper law firm. If you are a copyright owner with just claims, think twice before engaging this firm, since it will place your own professional credibility at risk.

Once again COPYTRACK tried to blackmail me into paying for a stockphoto that I have the rights to use.

COPYTRACK are by many professionals consided as a copyright troll. There are many guides written by lawyers and other professionals on how to handle their emails, just search on Google for "How to handle COPYTRACK".

These illegal scammers are contacting public businesses trying to shake them down with ludicrous demands. They know we have legitimately purchased licensed images because we just provided license of their questioned images, but they do not stop. They must be hoping we lost paperwork or didn't keep it, etc. to try to profit in what seems like extortion! AFTER we showed we have proper licensing to use images we paid for, we iniated a LEGAL CEASE & DESIST which they IMMEDIATELY VIOLATED. They have no respect for the law and please contact us if they sue you, because we would be happy to help show their illegal conduct. Why are these people not in jail yet? They could check their own sales records to see licenses, but instead, they're just hoping you didn't keep it so they can financially exploit you later. I paid less than $1 to endlessly, without expiration, use some of the images they're "inquiring" about, and now they're trying to charge me $900 EUROs to use that $1 image for 1 year only in a limited purchase. TOTAL SCAM AND SHAKE DOWN!

I have also just received the same email similar to what many people have described about this dubious so-called company claiming to be some sort of licence broker acting on behalf of YAYIMAGES. I will NOT be bullied or duped into paying out any money to these SCAMMERS who are taking advantage of copyright laws by trying to EXTORT money out of people. I for one will NOT pay them on the basis that the stock image in question is ROYALTY FREE, so they would need to provide formal proof of copyright ownership and their authority to represent the creator, which I strongly believe they DON'T. Happy to pay for something if informed, but no way would I ever part with their over-inflated amount of €350 compensation for past usage, or the €481.50 per year that they're demanding for on-going use (the same ROYALTY FREE image from Shutterstock costs just a one off lifetime usage of $18 or €21)!!
Personally, I would NOT even reply back to them! That's exactly what they preying on their victims to do (and pay up of course)!! This is clearly a SCAM and SHAKEDOWN!!!

They keep spamming and contacting website clients directly, even when there is no real licensing issue.

In every single website case, I have had the licenses fully in order. Still, they contact the client directly, which only creates unnecessary fear and confusion. In my opinion, this kind of business model is wrong and makes life harder for many website owners and developers.

Why not only 1 star? After enough messages, or after showing the licenses, they usually stop spamming and leave the website alone. For that reason, I give one extra star.

I do not recommend to work with this kind of companies just because of the business model. If they want to see the licensing they can sue me next time. Atleast that way they need to pay something for the effort!

they did never proofe that they act in behalf of the licence holder. Looks like a licence troll to me.

Filthy scam artists claiming copyright on Canva Pro Images. Thinking that the recipient doesn't have proof of ownership by finding something posted 3 years ago. Ha. Wrong. Idiots.

Horrible with ratings NEGATIVE ONE !!!
What a shame trying to screw The Prevention Of Cruelty To Animals charity stopping animal cruelty. What a shame and SHAME ON COPYTRACK.
Disgusting !!! and everything YOU do will come back to
YOU. "What goes around comes around."
Charlie Currin, CEO

They make you think they represent someone, and when you ask for legal proof of it, they just say:
"Please be advised that COPYTRACK (RD Legal GmbH) is no longer acting on behalf of "X" in this matter.

Accordingly, COPYTRACK has closed this matter and will not take any further action or correspondence in relation to this matter."

Scammers!

Criminal organisation, instead of taking a normal job they try to scam people. Don't trust them; it is away a lie.

I used chatgpt to write a dispute letter based on their letter of demand. It read like a legal document and contained all the relevant points asking them to prove chain of ownership. I opted for the most strongly worded version and sent it to copytrack. The next day I received an email to say they had decided to close the case.
The image was royalty free and available on many stock photo websites so they had no right to claim exclusive ownership.
Absolute scammers who are no doubt raking in a fortune from small businesses around the world.
They need to be stopped from this intimidating extortion.

Copytrack have infringed my own copyright and are attempting to extort over 450 euros out of me for an image in which I am both the photographer and copyright holder. Despite receiving a cease and desist request from me, as well as being told that they are talking to the copyright holder and creator of the image as well as being provided proof via email, they have sent another request for payment. I am now contacting authorities to report the matter.

They have no legal right to reproduce my image as they have in these emails, nor do they have the right to collect payment to license images I own and no other party does.

The address for this company is basically a Studio address in Berlin (Germany); with hotel on the roof... NOT A LEGIT COMPANY

got once again a claim for a picture which we have a valid license for. This time from an obscure italien photographer named Federic Caputto based in Cisini (Palermà). We bought the image 11 years ago and that guy wants us to pay 750€. A terrible terrible way to scam people.

We received a copyright claim from COPYTRACK regarding a stock image used on a client website.

The image had originally been sourced through the Freepik / Magnific ecosystem under a legitimate subscription workflow. However, because the asset was later removed from the platform, historical license verification became difficult.

Although we provided a valid license certificate, COPYTRACK rejected it because the certificate had been regenerated recently, even though our historical account activity shows downloads from the relevant period.

The overall process feels heavily automated and based on presumption of infringement rather than proper license verification first.

This creates unnecessary stress and operational overhead for legitimate paying users of stock image platforms.

I understand the need for copyright protection, but the current approach damages trust in both the enforcement company and the contributor ecosystem.

We source all our images through Shutterstock, so proving I held a valid licence for the image in question was straightforward. The real problem is that this was the fourth time COPYTRACK had contacted me about the same image on the same website. On each of the first three occasions, I provided proof of licence and received a "no further action" response in return.

The fourth time, however, I noticed that the copyright holder named by COPYTRACK was different from the one shown on my Shutterstock licence. I raised this directly with Shutterstock and challenged COPYTRACK on the discrepancy. They promptly closed the case — without me needing to provide any documentation.

To my mind, that strongly suggests they were pursuing a claim on behalf of a fictitious copyright holder.

My advice: if COPYTRACK contacts you, ask them to provide evidence that the copyright holder they claim to represent is the legitimate one. Don't simply pay up.

A bunch of abominable scammers, harressing hard-working business owners with their fake copyright claims. They should be ashamed of themselves, it's despicable to use such agressive and automatic mails threatening people to sue them with their automatic AI-messages.