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Review summary

Created with AI, based on recent reviews

Evaluating 107 reviews, most reviewers were unhappy with their experience overall. Consumers frequently complained about declining product quality, mentioning that favorite drinks tasted flat, overly sweet, or completely different from the traditional original recipes. Reviewers also highlighted frustrating customer service experiences, unhelpful support responses, and rising prices that made purchases disappointing. Some reviewers were happy with the great taste of specific beverages and helpful customer support interactions. People mentioned that certain zero-sugar options provided a wonderful flavor and allowed them to enjoy refreshments without worrying about calories. Consumers also appreciated receiving prompt assistance when dealing with delivery issues or missing online orders.

What people talk about most

Product

Consumers find product to be a mixed experience, with some reviewers praising the amazing taste and long-time... See more

Quality

Clients share negative opinions on quality, noting that beverages often taste flat, overly sweet, or... See more

Customer service

People report negative experiences with customer service, pointing out poor communication and a general lack... See more

Price

Customers expressed deep dissatisfaction with price, noting products are too expensive and cost a lot of... See more

Ethics

Customers consistently note negative experiences, expressing frustration over business practices and a... See more

Reviews shaping this summary

Rated 2 out of 5 stars

I used to love Coke Zero. I much preferred it over Pepsi Max. However, when they changed the recipe it kind of went south. I recently tried a Coke Zero. Oddly, it tastes... how do I put this?.... Holl... See more

Rated 1 out of 5 stars

coke sent " free" 20 oz coke offer. walmart and albertsons does not accept digital only paper coupon offers. coke probably knows this fact. so unable to redeem contacted coke- response - SHRUG SHOUL... See more

Rated 1 out of 5 stars

Doesn’t taste the same, bottle is narrower. Added more sugar, less caramel/trademark Coke flavor. Sad all corporations have to be greedy. Makes me wonder if they all think we’re stupid and will not... See more


Company details

  1. Aerated Drinks Supplier
  2. also in
  3. Beverage Distributor
  4. Catering Food and Drink Supplier

Information provided by various external sources

A global leader in the beverage industry, the Coca-Cola company offers hundreds of brands, including soft drinks, fruit juices, sports drinks and other beverages in more than 200 countries. Coca-Cola is meeting the tastes of people around the globe.


Contact info

1.9

Poor

TrustScore 2 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

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1.9

All reviews

(1,536)

171 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 1 out of 5 stars

Was an avid supporter of Coke for…

Was an avid supporter of Coke for decades. But since they banned Jesus is King and Jesus is Lord but allow Jesus is evil or satanic sayings on their customizable products they have shown Christians that they themselves are evil and DO NOT DESERVE OUR SUPPORT

October 30, 2026
Unprompted review
Rated 5 out of 5 stars

Damaged Can

My delivery arrived, 1 can had leaked in transit, spoke to Alicia on chat, she was great, sorted the issue out very quickly. Thank you

October 19, 2026
Unprompted review
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Rated 5 out of 5 stars

Thanks to Alicia for giving me a less…

Thanks to Alicia for giving me a less stress inquiry about my missing order,I have ordering and subscribe for almost a year only this time it happened to my order.It has a very easy way to chat and less complicated as long you have the details order ref and tracking number.

October 14, 2026
Unprompted review
Rated 5 out of 5 stars

'Coca-Cola The Club'

I have taken part in a fun 'Coca-Cola The Club' with trnd.com and had the opportunity to try Coca-Cola Zero Sugar. I find this has the same great taste as regular Coca-Cola but without the worry of the sugar and calories. It is a drink I can enjoy guilt free. The other great thing is with these cans there is a chance to win prizes!

September 29, 2026
Unprompted review
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Rated 1 out of 5 stars

Coke Most Corrupt Organization In America Today

This company is motivated by greed and corruption. I could never stop people from drinking their poison, their soda, but hopefully my review stops people from buying any items with Coke name. They are completely corrupt, they never will assist you if you run into an issue. You can call them, send email, send message, etc, no matter, the crooks will never respond back. But thats why hell was created, for people like the ones that work at the Coke company.

September 19, 2026
Unprompted review
Rated 1 out of 5 stars

Generic reply to 1 star review for appearances sake

I posted on here earlier this week about how a can of coke zero had ruptured in my hand causing staining to wall & ceiling in my home & that previous contact with customer services had proved unsatisfactory. Someone from customer services (Stephen) quickly responded on Trustpilot asking for further details which I provided, and since then complete silence.
It would appear that with Coca Cola, if you put a one star review, they reply in a seemingly helpful way. This is nothing of the sort, it is a reply posted simply for the sake of appearances with no actual intent to follow up.
I bet this posting get a similar generic meaningless reply as well

September 15, 2026
Unprompted review
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Rated 1 out of 5 stars

Diet Coke has always been my choice for…

Diet Coke has always been my choice for decades. Now because of its taste I'm looking to find another soft drink choice. I have Bought many six packs and noticed immediately it tasted worse in fact I believe your selling old flat tasting bottles that have been left in the warehouse for years . If that's not it your making it cheaper leaving out the key ingredients and even carbonation . I have had bottles that tastes like it hasn't been mixed properly leaving the sweetner strong at the first drink more than once. Diet Sprite is no better. The first time I tasted the Sprite it was crisp and tasted so good now it's flat too.
Good luck with that. I may NEVER buy your soda again. It such a shame that a product of high standing to fall flat because some new generation Z CEO is stupid enough to decide to cut ingredients to put more money in his pocket. You are just another downfall of the American way of life. Coke is going to crash and burn. We the people don't care we're already looking for alternatives .

August 31, 2026
Unprompted review
Rated 1 out of 5 stars

Discrimination

They are Christian phobic, they won’t let me write “Jesus is King” on my coke can. They discriminate against Christians. I will NEVER buy Coca Cola again and neither will the 2 billion Christian’s across the world.

August 17, 2026
Unprompted review
Rated 1 out of 5 stars

Coca-Cola's personalization tool let…

Coca-Cola's personalization tool let users approve "Satan is King" and "Allah is King" on custom cans while instantly rejecting "Jesus is King," sparking boycott calls this week. The company says it was a technical issue and has paused the tool while it's fixed.

Do you believe that explanation? Complete BS.. just so happens to block the Christian view view as opposed to all the other ones... Coca-Cola has no integrity

August 14, 2026
Unprompted review
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Rated 1 out of 5 stars

Well if you label a can Satan blah…

Well if you label a can Satan blah blah, but not the name of my Savior Jesus Christ. Tells me you are pure evil. No coke products will my family ever buy. Your bias. Racist and pure evil. God bless you

August 11, 2026
Unprompted review

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