Speedy next-day delivery, actually chose to pick up the products at a store because it said the time for delivery would be quicker but they ended up sending directly to my house in the same time! very... See more
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Razendsnelle verzending en het Decoded iphone hoesje is perfect, past prachtig, voelt prettig aan. Aanrader!
Company replied
Great quality product and quick delivery
Company replied
I ordered a Decoded Silicone iPhone 17 Pro hoesje navy, and within 1.5, the buttons on the side came loose, making the product unusable. After reporting this and asking for a refund, they agreed to sh... See more
Company replied
Company details
Written by the company
Appelhoes heeft voor al uw draagbare Apple producten een passende hoes! Heb je vragen over een bestelling, een retour of anderzijds? Neem contact met ons op via WhatsApp, telefoon, email of contactformulier op onze website!
Contact info
Netherlands
- www.appelhoes.nl
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Replied to 87% of negative reviews
Typically replies within 1 week
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Reply from Appelhoes
I ordered a Decoded Silicone iPhone 17…
I ordered a Decoded Silicone iPhone 17 Pro hoesje navy, and within 1.5, the buttons on the side came loose, making the product unusable. After reporting this and asking for a refund, they agreed to ship another one, which is good. However, the same problem occurred with the new one, within 2 hours. The design of this product is bad, making this a not advisable one. This time around I reported it, they told me that I can’t get a refund; and that I can return it on my costs to get a saldo for the shop. However, my previous hoesje also was bad quality, so I will not be needing any saldo here.
Reply from Appelhoes
Everything was good and went smoothly…
Everything was good and went smoothly overall.
Regarding the case, the S Pen is not easy to use properly. The design could be better.
Reply from Appelhoes
Very good quality but some USB3…
Very good quality but some USB3 charging cables don’t fit in.
Reply from Appelhoes
Terrible experience
I ordered a Pitaka case for AirPods Pro 3. The case was delivered to my mailbox, but it was shipped without the box. The box is a crucial part of the Pitaka product, as it contains a unique serial number. Neither the website nor the order confirmation email informed me of this. How can I give this as a gift? Terrible experience buying from this company. Helaas :(
Reply from Appelhoes
Reply from Appelhoes
Decoded iPhone hoes is perfect…
Razendsnelle verzending en het Decoded iphone hoesje is perfect, past prachtig, voelt prettig aan.
Aanrader!
Reply from Appelhoes
Great product, too much waste
Great product, but why does there need to be so much packaging material involved. I thought we want less waste, not more.
Reply from Appelhoes
Waardeloos retourbeleid
Waardeloos retourbeleid. De Apple watch trail loop is een zeer matig product. Slechte connectoren en nog slechts slechter klittenband.
Reply from Appelhoes
Disappointing!
Very poor quality key holder, broke in the 1st week!
Reply from Appelhoes
Fast delivery
I ordered late evening of Oct 20 and received the package on the 22nd. I have not tried out the product, though.
Great product!!
Is nice good easy to navigate on it…
Is nice good easy to navigate on it very nice
Never again They sell items which they don’t have…
They sell items which they don’t have in stock. Let you wait weeks. Terrible experience. Hard to contact them. Never again
20+ days, no delivery, no refund — Very bad experience.
I ordered a MacBook Air case from Applehoes more than 20 days ago and it never arrived. I sent them all the proof of payment and screenshots showing that the delivery was stuck, but instead of helping me, they accused me of having already received the item and trying to get my money back. I clearly asked for either a refund or a replacement, but they refused to do anything. Very dishonest and unprofessional company — I really tried to resolve this in good faith, but they simply don’t care
Didn't want to refund price difference
I had placed an order for the grey Caudabe Sheath which was €34,90. Was not in stock when I ordered it, but ordering was possiible. At one point I decided to request to get the blue one instead as that one was in stock. The Blue one had a price of €30,71 from the day I have ordered the grey one until the blue one got delivered. I reached out to the store regarding the price difference. When Bo from Appelhoes decided to respond to my emailthe price of the blue one magically changed to €34,90. He said the both color were priced at €34,90 eventhough I have provided screenshots of the page that display the blue one for €30,71.
And here you are responding with a lie. The grey one I have ordered initially was 34,90. The Blue one has been 30,70 from the day I have placed the order up to when I have received the item. There is no other way that I could have a screenshot of it. You thinking that I just wrote a review because of 4 euro's says a lot you. It's more about the principle and letting others know what could happen to them.
Reply from Appelhoes
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