Appelhoes Reviews 

3,999
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

Speedy next-day delivery, actually chose to pick up the products at a store because it said the time for delivery would be quicker but they ended up sending directly to my house in the same time! very... See more

Rated 5 out of 5 stars

Razendsnelle verzending en het Decoded iphone hoesje is perfect, past prachtig, voelt prettig aan. Aanrader!

Company replied

Rated 2 out of 5 stars

I ordered a Decoded Silicone iPhone 17 Pro hoesje navy, and within 1.5, the buttons on the side came loose, making the product unusable. After reporting this and asking for a refund, they agreed to sh... See more

Company replied

Company details

  1. Cell Phone Store

Written by the company

Appelhoes heeft voor al uw draagbare Apple producten een passende hoes! Heb je vragen over een bestelling, een retour of anderzijds? Neem contact met ons op via WhatsApp, telefoon, email of contactformulier op onze website!


Contact info

4.2

Great

TrustScore 4 out of 5

4K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 87% of negative reviews

Typically replies within 1 week

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4.2

All reviews

(3,999)

1,010 reviews in the last 12 months

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Rated 5 out of 5 stars

PRIMA ALLES

PRIMA ALLES - WEBSITE, PRODUCT,LEVERING

July 6, 2026
Appelhoes logo

Reply from Appelhoes

Beste Koen,

Dank voor het delen van uw positieve ervaring.

Met vriendelijke groet,

Appelhoes B.V.

Rated 2 out of 5 stars

I ordered a Decoded Silicone iPhone 17…

I ordered a Decoded Silicone iPhone 17 Pro hoesje navy, and within 1.5, the buttons on the side came loose, making the product unusable. After reporting this and asking for a refund, they agreed to ship another one, which is good. However, the same problem occurred with the new one, within 2 hours. The design of this product is bad, making this a not advisable one. This time around I reported it, they told me that I can’t get a refund; and that I can return it on my costs to get a saldo for the shop. However, my previous hoesje also was bad quality, so I will not be needing any saldo here.

May 14, 2026
Unprompted review
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Reply from Appelhoes

Beste Hester,

Vervelend om te horen dat u opnieuw een probleem heeft ervaren met het hoesje. Zoals eerder aangegeven hebben wij het product eenmalig uit coulance voor u omgeruild.

Dat exact hetzelfde probleem zich vervolgens binnen enkele uren opnieuw voordoet, vinden wij erg opmerkelijk. Wij verkopen dit specifieke hoesje al lange tijd en in grote aantallen, zonder dat andere klanten dergelijke klachten ervaren.

Daarom kunnen wij helaas niet uitsluiten dat dit met het gebruik samenhangt. Wij vinden het dan ook niet helemaal eerlijk om ons en het product op deze manier neer te zetten, zeker gezien het feit dat wij eerder al hebben meegedacht met een kosteloze omruiling uit service.

Zoals aangegeven mag het product uiteraard retour gestuurd worden voor winkeltegoed conform onze voorwaarden.

Met vriendelijke groet,

Appelhoes B.V.

Rated 4 out of 5 stars

Everything was good and went smoothly…

Everything was good and went smoothly overall.

Regarding the case, the S Pen is not easy to use properly. The design could be better.

April 5, 2026
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Reply from Appelhoes

Dear Fez,

Thank you for sharing your experience!

Kind regards,

Appelhoes B.V.

Rated 4 out of 5 stars

Very good quality but some USB3…

Very good quality but some USB3 charging cables don’t fit in.

April 3, 2026
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Reply from Appelhoes

Dear Marek,

If you have a problem with the product, please contact us so we can fix this.

Kind regards,

Appelhoes B.V.

Rated 1 out of 5 stars

Terrible experience

I ordered a Pitaka case for AirPods Pro 3. The case was delivered to my mailbox, but it was shipped without the box. The box is a crucial part of the Pitaka product, as it contains a unique serial number. Neither the website nor the order confirmation email informed me of this. How can I give this as a gift? Terrible experience buying from this company. Helaas :(

March 11, 2026
Unprompted review
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Reply from Appelhoes

Beste Oleg,

Het klopt inderdaad dat wij sommige AirPods hoesjes zonder verpakking versturen, dit is omdat het dan door de brievenbus past. Het bespaart u en ons kosten. We vinden het vervelend dat u het zo ervaart, maar ik zie dat we nog in contact met u hierover zijn. Dus een slechte review plaatsen vinden wij dan ook niet helemaal terecht.

Met vriendelijke groet,

Appelhoes B.V.

Rated 5 out of 5 stars

Apelhoes is reliable

The delivery was fast and the product was what I expected.

February 25, 2026
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Reply from Appelhoes

Dear Eneida,

Thank you for your compliment!

Kind regards,

Appelhoes B.V.

Rated 5 out of 5 stars

Decoded iPhone hoes is perfect…

Razendsnelle verzending en het Decoded iphone hoesje is perfect, past prachtig, voelt prettig aan.
Aanrader!

January 24, 2026
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Reply from Appelhoes

Beste Henk,

Wat fijn om te horen, bedankt voor het delen van uw ervaring met ons!

Met vriendelijke groet,

Appelhoes B.V.

Rated 5 out of 5 stars

Perfect!!!

January 12, 2026
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Reply from Appelhoes

Beste Erwin,

Bedankt voor uw feedback!

Met vriendelijke groet,

Appelhoes B.V.

Rated 3 out of 5 stars

Great product, too much waste

Great product, but why does there need to be so much packaging material involved. I thought we want less waste, not more.

December 19, 2025
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Reply from Appelhoes

Beste Jeroen,

Dat is vervelend, we proberen zo minimaal mogelijk gebruik te maken van verzendverpakking. Uiteraard is het wel onze hoofdzaak dat het product in goede staat bij u terecht komt.
Dus daarom zorgen we ervoor dat het product goed verpakt is, met ook oog voor het milieu.

Met vriendelijke groet,

Appelhoes B.V.

Rated 5 out of 5 stars

To the point

To the point, vlot en correct!

December 15, 2025
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Reply from Appelhoes

Beste Jos,

Bedankt voor het compliment!

Met vriendelijke groet,

Appelhoes B.V.

Rated 2 out of 5 stars

Waardeloos retourbeleid

Waardeloos retourbeleid. De Apple watch trail loop is een zeer matig product. Slechte connectoren en nog slechts slechter klittenband.

November 25, 2025
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Reply from Appelhoes

Beste Michael,

Vervelend dat dat uw ervaring is. Wij hebben inderdaad netjes op voorhand onze ervaring over het product met u gedeeld, het kan uiteraard zo zijn dat u het daar niet mee eens bent. Daarom staat het u vrij om een product na ontvangst retour te sturen. Onze retourvoorwaarden staan duidelijk weergegeven op onze website en bevat dus geen verrassingen.

Met vriendelijke groet,

Appelhoes B.V.

Rated 1 out of 5 stars

Disappointing!

Very poor quality key holder, broke in the 1st week!

November 16, 2025
Unprompted review
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Reply from Appelhoes

Goedemiddag,

Dat is vervelend, als u een probleem heeft met een product kunt u uiteraard contact met ons opnemen om het op te lossen.

Met vriendelijke groet,

Appelhoes B.V.

Rated 5 out of 5 stars

Fast delivery

I ordered late evening of Oct 20 and received the package on the 22nd. I have not tried out the product, though.

October 22, 2025
Rated 1 out of 5 stars

20+ days, no delivery, no refund — Very bad experience.

I ordered a MacBook Air case from Applehoes more than 20 days ago and it never arrived. I sent them all the proof of payment and screenshots showing that the delivery was stuck, but instead of helping me, they accused me of having already received the item and trying to get my money back. I clearly asked for either a refund or a replacement, but they refused to do anything. Very dishonest and unprofessional company — I really tried to resolve this in good faith, but they simply don’t care

September 2, 2025
Unprompted review
Rated 1 out of 5 stars

Didn't want to refund price difference

I had placed an order for the grey Caudabe Sheath which was €34,90. Was not in stock when I ordered it, but ordering was possiible. At one point I decided to request to get the blue one instead as that one was in stock. The Blue one had a price of €30,71 from the day I have ordered the grey one until the blue one got delivered. I reached out to the store regarding the price difference. When Bo from Appelhoes decided to respond to my emailthe price of the blue one magically changed to €34,90. He said the both color were priced at €34,90 eventhough I have provided screenshots of the page that display the blue one for €30,71.

And here you are responding with a lie. The grey one I have ordered initially was 34,90. The Blue one has been 30,70 from the day I have placed the order up to when I have received the item. There is no other way that I could have a screenshot of it. You thinking that I just wrote a review because of 4 euro's says a lot you. It's more about the principle and letting others know what could happen to them.

June 1, 2025
Unprompted review
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Reply from Appelhoes

Geachte heer/mevrouw.

Er is een product besteld wat op voorraad is, toen u er contact over opnam was het product tijdelijk in de aanbieding maar toen u het product bestelde was deze de reguliere prijs.

Er is dus niets magisch aangepast, de actie was simpelweg afgelopen. Om dan een review als deze te plaatsen, voor 4 euro zegt wat dat betreft voldoende.

Met vriendelijke groet,

Appelhoes B.V.

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