AmeriGlide Distributing 2019, Inc Reviews 

582
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 91 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the staff and representatives for being exceptionally knowledgeable, helpful, and genuinely polite throughout every single interaction. Shoppers also highlight that the ordered products function reliably and comfortably, perfectly meeting their everyday mobility and accessibility needs. Buyers often mention that purchasing and placing orders is a smooth, straightforward journey from start to finish. However, some customers also noted occasional delays, such as a long wait time for installation or minor challenges coordinating with outside contractors. Despite these specific hurdles, people remain genuinely pleased with the overall quality and the supportive customer service.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting their professionalism, patience, and deep... See more

Product

Clients share positive opinions on product quality, expressing satisfaction and a sense of reliability.... See more

Service

People report positive experiences with service, describing the overall process as very efficient and smooth.... See more

Customer service

Customers consistently note positive experiences with customer service, praising representatives for being... See more

Order

Reviewers highlight positive aspects of order processes, noting that staff make the experience super easy and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Took just a moment to get connected to the sales person- he was very knowledgeable and helpful in talking through our 17 step straight stairway application. We were very serious about getting this goi... See more

Company replied

Rated 5 out of 5 stars

We are very happy with the service and pricing from Ameriglide. Cameron Bright has won us over to order from Ameriglide exclusively. We always get excellent communication from Cameron, answering our c... See more

Company replied

Rated 5 out of 5 stars

Working with Taylor to replace our Church's very old and ailing stair lift was a very pleasant and professional experience. He was very knowledgeable and helpful in asking all the right questions t... See more

Company replied

Rated 5 out of 5 stars

My wife has been using two sets of Ameriglide RAVE 2 systems (one to upstairs and one to the basement). They have been a godsend, allowing us to remain in our multilevel home. I'm pretty handy with... See more

Company replied


Company details

  1. Mobility Equipment Supplier

Written by the company

AmeriGlide is one of the largest stair lift providers and the #1 Internet provider of vertical lifts in the United States. From our corporate office in beautiful Raleigh, NC, we apply our 20 years of combined experience in this industry so that our customers can regain the mobility and freedom they want and deserve. Please call one of our stair lift or vertical lift experts—our vertical lift team is the most experienced in the country! We will be happy to help you with any questions you may have or take your order over the phone.


Contact info

4.8

Excellent

TrustScore 5 out of 5

582 reviews

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No recent history of asking for reviews

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4.8

All reviews

(582)

91 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Cam delivers impeccable customer service

May 1, 2026
Unprompted review
AmeriGlide Distributing 2019, Inc logo

Reply from AmeriGlide Distributing 2019, Inc

Thank you for your kind review! We’re thrilled to hear that Cam delivered impeccable customer service. Providing a high level of care and support is something we truly value, and we’re glad he made such a positive impression. We appreciate your feedback and thank you for choosing AmeriGlide!

- The AmeriGlide team!

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Rated 5 out of 5 stars

Had a wonderful experience

Had a wonderful experience. Jessica was amazing and assisted me with customer service!!! She was the best!!

May 13, 2026
Unprompted review
AmeriGlide Distributing 2019, Inc logo

Reply from AmeriGlide Distributing 2019, Inc

Thank you for your wonderful review! We’re thrilled to hear that you had such a positive experience and that Jessica was able to provide exceptional customer service. Delivering helpful, caring, and attentive support is what we strive for, and we’re glad she made such a great impression. We truly appreciate your kind words and thank you for choosing AmeriGlide!

- The AmeriGlide Team!

Rated 5 out of 5 stars

Contacting the Company

After calling 3 different chairlift companies Tyler V. was the only one to take the time to answer my question and provide me with a quote. I had to reach back a few times with more questions and the were answered promptly. I can’t wait for the installation.

May 22, 2026
Unprompted review
AmeriGlide Distributing 2019, Inc logo

Reply from AmeriGlide Distributing 2019, Inc

Thank you for your wonderful review! We’re so glad to hear that Tyler V. took the time to answer your questions, provide a quote, and promptly respond to your follow-up inquiries. We believe that making sure customers have the information they need to make an informed decision is an important part of the process. We appreciate your trust in AmeriGlide and are excited for your upcoming installation!

- The AmeriGlide Team

Rated 5 out of 5 stars

Amazing experience. So easy.

Amazing experience. Customer Service was a 10/10. Colin answered every question I had - and I sent numerous messages. He was friendly, helpful and worked hard to find every discount I could be eligible for. Highly recommend AmeriGlide. And ask for Colin if you can :-)

May 19, 2026
Unprompted review
AmeriGlide Distributing 2019, Inc logo

Reply from AmeriGlide Distributing 2019, Inc

Thank you for your amazing review! We’re so glad to hear you had a 10/10 experience with our customer service team. It’s wonderful to know Colin was friendly, helpful, and responsive while answering all of your questions and helping you find every available discount. We truly appreciate your recommendation and your kind words about AmeriGlide!

- The AmeriGlide Team

Rated 5 out of 5 stars

The whole experience starting by…

The whole experience starting by dealing with Abbie Basham from Ameriglide to installation, by "Solano" was excellent. The packages arrived promptly and were installed efficiently. We are very satisfied with the result. We highly recommend AmeriGlide.

Phyllis and Haim

April 20, 2026
Unprompted review
AmeriGlide Distributing 2019, Inc logo

Reply from AmeriGlide Distributing 2019, Inc

Thank you for your wonderful review! We’re so glad to hear your entire experience, from working with Abbie Basham to the installation completed by Solano, was excellent. It’s great to know everything arrived promptly and was installed efficiently. We truly appreciate your recommendation and are happy you’re satisfied with the final result!

- The AmeriGlide Team!

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Rated 5 out of 5 stars

Great company

Great company. Excellent product. Abbie is awesome. She always gets my quotes back fast and orders placed and shipped just as fast. If I have any questions she responds promptly.

May 11, 2026
Unprompted review
AmeriGlide Distributing 2019, Inc logo

Reply from AmeriGlide Distributing 2019, Inc

Thank you for your wonderful review! We’re so glad to hear you’ve had such a positive experience with both our products and service. It’s great to know that Abbie has been responsive, efficient, and helpful with quotes, orders, and questions along the way. We truly appreciate your support and kind feedback!

- The AmeriGlide Team

Rated 5 out of 5 stars

Andres Avila

Andres Avila, the customer service representative was very professional, courteous and kind. He is definitely an asset for your company. He explained everything in a manner I could easily understand. Thank you Andres!

May 13, 2026
Unprompted review
AmeriGlide Distributing 2019, Inc logo

Reply from AmeriGlide Distributing 2019, Inc

Thank you for your wonderful review! We’re so glad to hear that Andres Avila provided professional, courteous, and kind service throughout your experience. It’s great to know he explained everything clearly and made the process easy to understand. We truly appreciate your kind words and are proud to have Andres on our team!

- The AmeriGlide Team

Rated 5 out of 5 stars

Jessica is an excellent worker and…

Jessica is an excellent worker and representation for your company!!

April 14, 2026
Unprompted review
AmeriGlide Distributing 2019, Inc logo

Reply from AmeriGlide Distributing 2019, Inc

Thank you for your wonderful feedback! We’re so glad to hear that Jessica made such a positive impression. We truly appreciate your kind words and are proud to have her representing our company!

- The AmeriGlide Team

Rated 5 out of 5 stars

AmeriGlide _ Rave 2 Stairlift

I recently purchased a new Rave 2 stairlift from AmeriGlide. I was assisted by Abbie B., who did a great job explaining the features of the lift, as well as others, and what the requirements may be for installation. Abbie was patient in her approach with me because I didn’t have an urgent and immediate need. The price point of the unit is attractive when compared to other lifts. I’m glad to have made this purchase and am looking forward to many years of use.

May 1, 2026
Unprompted review
AmeriGlide Distributing 2019, Inc logo

Reply from AmeriGlide Distributing 2019, Inc

Thank you for your wonderful review! We’re so glad to hear that Abbie provided such patient, informative, and helpful service while guiding you through the stairlift options and installation requirements. It’s great to know the Rave 2 stairlift and pricing met your expectations, and we truly appreciate your trust in AmeriGlide.

The AmeriGlide Team!

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Rated 5 out of 5 stars

Easy Purchasing Process

I inquired several companies for a stair lift, and Mr. Roger Adams was professional and helpful in helping us make an informed decision. The entire process was very efficient. Thank you.

May 13, 2026
Unprompted review
AmeriGlide Distributing 2019, Inc logo

Reply from AmeriGlide Distributing 2019, Inc

Thank you for your kind review! We’re so glad to hear that Roger Adams was professional and helpful throughout the process and assisted you in making an informed decision. It’s wonderful to know your experience was efficient from start to finish. We truly appreciate your support!

- The AmeriGlide Team

Rated 5 out of 5 stars

Jessica helped me with parts

Jessica helped me with parts. She’s a great asset to your company!

May 11, 2026
Unprompted review
AmeriGlide Distributing 2019, Inc logo

Reply from AmeriGlide Distributing 2019, Inc

Thank you for your kind feedback! We’re so glad to hear that Jessica was able to assist you with your parts needs. We truly appreciate your recognition of her hard work and are happy to have her on our team!

- The AmeriGlide Team

Rated 5 out of 5 stars

Cameron has been an absolute pleasure…

Cameron has been an absolute pleasure to work with. At ROC Elevators, having strong vendor relationships is incredibly important, and Cameron consistently goes above and beyond. He is quick to respond, incredibly knowledgeable, and always willing to take the time to walk through questions or project details. He makes the process simple, efficient, and stress-free, which makes a huge difference in our day-to-day operations. We truly value our partnership with Cameron and the AmeriGlide team and would highly recommend working with him

April 8, 2026
Unprompted review
AmeriGlide Distributing 2019, Inc logo

Reply from AmeriGlide Distributing 2019, Inc

Thank you for your incredible review and partnership! We’re honored to hear that Cameron has consistently provided the level of service and support that makes a positive impact on your day-to-day operations. His responsiveness, knowledge, and dedication to helping our partners are qualities we truly value. We sincerely appreciate your trust in Cameron and the AmeriGlide team, and we look forward to continuing our partnership with ROC Elevators!

- The AmeriGlide Team

Rated 5 out of 5 stars

Had a great experience with Jessica she…

Had a great experience with Jessica she was very helpful!

May 1, 2026
Unprompted review
AmeriGlide Distributing 2019, Inc logo

Reply from AmeriGlide Distributing 2019, Inc

Thank you for your kind feedback! We’re so glad to hear you had a great experience with Jessica and that she was very helpful. We truly appreciate your support!

- The AmeriGlide Team

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Rated 5 out of 5 stars

Jessica R offers great customer service…

Jessica R offers great customer service and she handled my request the first time correctly.

May 6, 2026
Unprompted review
AmeriGlide Distributing 2019, Inc logo

Reply from AmeriGlide Distributing 2019, Inc

Thank you for your kind review! We’re so glad to hear that Jessica R provided great customer service and was able to handle your request correctly the first time. We truly appreciate your feedback and support!

- The AmeriGlide Team

Rated 5 out of 5 stars

Jessica from the parts department was…

Jessica from the parts department was very efficient and polite. She ordered my part right away and even got me a small discount which was good since the markup on the part seemed very high. The website for Ameriglide is pretty useless. I tried to order the part (charging cord) from there and it wasn't listed with any specifications that I could use to verify if the part was correct. It did provide the number to call Jessica who took my order once I was able to reach her.

May 11, 2026
Unprompted review
AmeriGlide Distributing 2019, Inc logo

Reply from AmeriGlide Distributing 2019, Inc

Thank you for taking the time to share your feedback. We’re glad to hear that Jessica from our Parts Department was efficient, polite, and able to quickly assist you with ordering the correct charging cord. We appreciate your comments regarding the website as well, as feedback like yours helps us identify areas where we can improve the customer experience. Thank you again for your support and for giving us the opportunity to assist you!

- The AmeriGlide Team

Rated 5 out of 5 stars

Jessica provided me with excellent…

Jessica provided me with excellent customer service and was very helpful and answering all my parts related questions. She was knowledgeable professional, and made the entire experience, smooth and easy easy!

May 11, 2026
Unprompted review
AmeriGlide Distributing 2019, Inc logo

Reply from AmeriGlide Distributing 2019, Inc

Thank you for your kind review! We’re so glad to hear that Jessica provided excellent customer service and was able to assist with all of your parts-related questions. It’s wonderful to know she made the experience smooth and easy for you. We truly appreciate your feedback and support!

- The AmeriGlide Team

Rated 5 out of 5 stars

Customer service can be something…

Customer service can be something somewhat hesitant. When you call a company you can be hesitant. Will they listen? Will they actually care? Thankfully I had a great experience with Jessica. She was kind, her voice was gentle. She seemed to actually care about the issue I was calling about. AmeriGlide cares! This is a great sign about the company!!

May 9, 2026
Unprompted review
AmeriGlide Distributing 2019, Inc logo

Reply from AmeriGlide Distributing 2019, Inc

Thank you for your thoughtful review! We’re so glad to hear that Jessica provided such a kind and caring experience during your call. We understand how important it is to feel heard and supported, and it’s wonderful to know she made such a positive impression. We truly appreciate your kind words and your trust in AmeriGlide!

- The AmeriGlide Team!

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Rated 5 out of 5 stars

Jessica provided wonderful customer…

Jessica provided wonderful customer service!

May 7, 2026
Unprompted review
AmeriGlide Distributing 2019, Inc logo

Reply from AmeriGlide Distributing 2019, Inc

Thank you for your kind feedback! We’re so glad to hear that Jessica provided wonderful customer service. We truly appreciate your support!

- The AmeriGlide Team!

Rated 5 out of 5 stars

Chris was great

Chris was great. He walked me through the process and was very detailed about the product. Ordered the product immediately. Great service!

May 6, 2026
Unprompted review
AmeriGlide Distributing 2019, Inc logo

Reply from AmeriGlide Distributing 2019, Inc

Thank you for your great review! We’re so glad to hear that Chris provided detailed information and made the process easy for you. It’s wonderful to know you felt confident moving forward with your order. We truly appreciate your support!

- The AmeriGlide Team

Rated 5 out of 5 stars

Great Customer Service

Jessica was very easy to work with and communicated well.

May 4, 2026
Unprompted review
AmeriGlide Distributing 2019, Inc logo

Reply from AmeriGlide Distributing 2019, Inc

Thank you for your kind feedback! We’re so glad to hear that Jessica was easy to work with and provided great communication throughout your experience. We truly appreciate your review!

- The AmeriGlide Team

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