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Bruno Independent Living Aids Reviews 

4,507
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 455 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the stairlifts are extremely sturdy, very quiet, and exceptionally easy to operate for everyday mobility needs. People also deeply appreciate the professional staff who handle home installations efficiently, answer all questions, and explain every feature clearly. However, some customers also noted occasional mechanical glitches, such as unexpected part delays or component failures that required specialized technical support. Reviewers occasionally experienced frustrating instances where waiting for replacement parts or dealing with minor factory defects caused temporary inconveniences during their usage. Despite these infrequent setbacks, most individuals find the overall service and product quality to be deeply reliable and transformative.

What people talk about most

Product

Consumers find the product to be of great satisfaction, describing it as sturdy, well-made, and very easy to... See more

Staff

Customers had positive experiences with staff, frequently highlighting helpful salespeople and courteous... See more

Service

Reviewers mention positive feedback about service, expressing appreciation for the professional and... See more

User experience

People report positive experiences with user experience, highlighting that the systems are well made, very... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The installation was fairly quick and precise. Installers cleaned up after themselves and proceeded to instruct us on operating the stair lift. It is a great addition to an in-law apartment built ab... See more

Rated 5 out of 5 stars

Our experience with 101 Mobility and the Bruno Stairlifts was very positive. Installment went smoothly with no problems. Installer was courteous, rep from 101 professional and helpful. The stairlifts... See more

Rated 5 out of 5 stars

I’m enjoying the new stairlift which helps me getting up and down the stairs. The insulation was done in a timely manner and the use was explained to me. I was given the opportunity to go up and d... See more

Rated 5 out of 5 stars

I love it - it has made my life so much easier because I had it installed going up to the bedrooms and down to the main room -- without them I had to remain in one room -- I'm sorry that I didn't do i... See more


Company details

  1. Mobility Equipment Supplier

About Bruno Independent Living Aids

Written by the company

Free Stairlift Quote
Bruno Stairlifts
Indoor Stairlifts
Outdoor Stairlifts

Bruno® Stairlifts | Make Life Easier
Veteran-Founded
Family-Owned
Made in USA

Bruno is dedicated to making life easier for our customers by crafting the highest quality American-made stair lifts.

Bruno stair lift are designed by American engineers for industry-leading dependability. Installed and supported by North America's largest and most experienced network of local stair lift dealers - Bruno strives to deliver the superior customer experience we believe all customers deserve.

Bruno indoor, outdoor, straight and curved stair lifts save space on your steps, deliver superior ride quality and are built to last. All Bruno indoor stairlifts feature a Limited Lifetime Warranty, while all outdoor models come with a 5-Year Limited Warranty.

Get your free Bruno stair lift quote today!


Contact info

4.8

Excellent

TrustScore 5 out of 5

5K reviews

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4.8

All reviews

(4,507)

406 reviews in the last 12 months

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Rated 4 out of 5 stars

The Bruno stairlift is good

The Bruno stairlift is good. No problems. It’s quiet & gets the job done. The only thing is my old Acorn stairlift had a built it ring on the remotes so they could be hung on the walls right by the stairlift. Bruno remotes must lay on the floor or on a table or something to keep them handy.

October 28, 2026
Unprompted review
Rated 4 out of 5 stars

All-Star Mobility in Eau Claire, WI, provides great service

The service provided by All-Star Mobility in Eau Claire, WI, was great. Kudos to Jason, Tony, and Drake. I can't blame them for the delay in getting the equipment, but they installed it immediately upon arrival. The chair lift is slow in responding to the remote at times and the control lever to adjust the seat position is a little touchy, but overall we are satisfied with the unit.

September 25, 2026
Unprompted review
Rated 5 out of 5 stars

I am preparing for knee surgery.

I am preparing for knee surgery.
It is also to make it easier for my friend, who has COPD and struggles to walk upstairs. My two Bruno SRE 5000 certainly have been used, especially when having to carry heavy items upstairs, or downstairs. Wish I could have had a design to allow for only one chairlift, but my entry way and stairs did not provide enough space. I did have to get an electrician to install a proper outlet, delaying installation for two weeks to Sept. 2026. It has been the right decision for me.
S. D. Bolander

September 24, 2026
Unprompted review
Rated 4 out of 5 stars

Nothing wrong with the hardware

Nothing wrong with the hardware as far as we can tell. The main issue was the delay in delivery after the down payment. According to the installer, this was due to late shipment on the lift from the manufacturer.

September 15, 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Great communication throughout, reasonable price, and professional installation by very nice people

September 22, 2026
Unprompted review
Rated 5 out of 5 stars

Great communication by James owner of…

Great communication by James owner of Essential Mobility.
Very respectful and helpful every step of the way. Always available for questions and concerns.
One of the safety features failed and he was available immediately to repair it with grace, kindness and patience.

September 25, 2026
Unprompted review
Rated 3 out of 5 stars

Decent stairlift

Bought from Caltech Lifts, lovely salesman, quick sale and decent delivery time. Fitted very quickly by a nice engineer. The stairlift seems good, sturdy and does the job. Unfortunately we've had 2 x faults within weeks of instulation both of which required a part and its taken weeks each time to get the parts and come back to fit them. Hence the 2 stars less for each fault.

August 11, 2026
Unprompted review
Rated 5 out of 5 stars

Every aspect of their service was…

Every aspect of their service was professional. Installation was quick and orientation on how to operate the stairlift was very helpful. There were no additional charges to what was quoted. Very pleased with this valuable service.

August 31, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Experience.

The staff and installers were very professional. Their quote was timely and fair. The office staff kept me apprised of the progress of the order. Would purchase again. The equipment works very well. This is the second stair lift on my premises.

August 4, 2026
Unprompted review
Rated 5 out of 5 stars

Well worth the wait

The system is great. There was a slight delay getting the automatic rail lift. However when installed it all worked out fine. I'm very satisfied and would recommend this system to anyone out there. The friendly and knowledgeable Lifeway Mobility installer did a great job. Charles Goldstein , Berlin NJ

August 15, 2026
Unprompted review

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