I had a very good experience with ALM Insurance. They gave me a very quick and competitive offer that met my expectations. We'll see how things go, but so far I'm very pleased with their approach. The... See more
Company replied
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Customer service is amazing. Having my own broker is life changing! He is very helpful and willing to explain over and over what we don't understand and what are our option! Super recommended!
Company replied
The representative handling our case was very efficient,very responsive , polite. The same representative handled our case throughout.The insurances were set up and we had cover the same day. A plea... See more
Company replied
My advisor Brian was great. He explained all options thoroughly and walked me through a series of scenarios to understand each situation. I ended up switching all my insurances to Alm Brand!
Company replied
Company details
About Alm. Brand Forsikring
Written by the company
Hos Alm. Brand kan du få forsikringer, der passer ualmindeligt godt til dig.
Vi ved, at ikke to er ens. Derfor går vi ekstra meget op i at tilbyde den rette rådgivning, så du får den løsning, der passer til dig.
Vi ved, at ikke to er ens. Derfor går vi ekstra meget op i at tilbyde den rette rådgivning, så du får den løsning, der passer til dig.
Written by the company
Contact info
Midtermolen 7, 2100, København Ø, Denmark
- 35474747
- trustpilot@almbrand.dk
- www.almbrand.dk
3.9
Great
20K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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I ordered a couple insurance online and…
I ordered a couple insurance online and everything worked out smoothly.
July 15, 2026
Reply from Alm. Brand Forsikring
Hi
Im glad to here that everything worked out smoothly.
I wish you a great day
Kindly regards
Thomas / Alm Brand
Reply from Alm. Brand Forsikring
Hello
We are sorry to hear that your experience did not live up to your expectations.
Kind regards,
Anders / Alm. Brand
This is the most unprofessional…
This is the most unprofessional insurance company I have ever seen.
July 9, 2026
Unprompted review
Reply from Alm. Brand Forsikring
Hello
Thank you for your feedback. We are sorry to hear that your experience did not meet your expectations. Providing professional and helpful service is very important to us, and we take comments like yours seriously.
Best regards Anders / Alm. Brand
Efficient handling
The representative handling our case was very efficient,very responsive , polite.
The same representative handled our case throughout.The insurances were set up and we had cover the same day.
A pleasant experience.
July 9, 2026
Reply from Alm. Brand Forsikring
Hello
We are delighted to hear that you experienced a good service throughout the process.
Have a great weekend.
Best regards Anders / Alm. Brand
Worst experience ever.
Worst experience ever.
I just chanced insurance from Alm. Brand
I didn’t get informed about a short unsubscribing, so them I saw a odd amount they wanted to draw from my account a declined. If I had known I would have paid!
Here the scam alm. brand do.
They sent you an invoice for every insurance that you keep with them which I think is odd.
That means if you miss a payment they will add 100kr on each invoice.
So if you keep all your insurances with alm. band as they want’s you to do say 7 as I had they charge you 700kr if you miss a payment.
Just keep it in mind if your considering alm. brand as you insurance company.
July 2, 2026
Unprompted review
Reply from Alm. Brand Forsikring
Thank you for your review.
We kindly ask you to send an email to trustpilot@almbrand.dk with a copy of the review you have posted on Trustpilot. Once we receive it, we will be happy to look into your case and review the matter further.
Kind regards,
Steffen
Alm. Brand
Reply from Alm. Brand Forsikring
Tak for din feedback.
Det glæder os meget at høre, at du oplever det som nemt at ansøge, og at vores priser er fair. Det betyder meget for os at blive nævnt blandt de bedste.
Jeg ønsker dig en god dag.
Clara / Alm. Brand.
Reply from Alm. Brand Forsikring
Hello,
Thank you very much for your positive review.
We truly appreciate it.
We are glad that we could help you.
We wish you a great day.
Teddy/Almbrand
It was very easy to set up
It was very easy to set up. The user experience is intuitive, makes the process easy to follow .
May 29, 2026
Reply from Alm. Brand Forsikring
Thank you for your kind feedback.
It's great to hear that the setup was smooth and that the user experience made the process easy to follow.
Have a nice day.
Clara / Alm. Brand
I just filled out the online…
I just filled out the online information and Alm. Brand then made an appointment with Nissan. Car was reparied. Thank you.
May 14, 2026
Reply from Alm. Brand Forsikring
Kære Lenard
Dejligt at du har haft en god oplevelse hos os i forbindelse med din skade.
Du ønskes en god dag.
Mvh
Rikke/Alm Brand
cheating
The price on the contract is not the same as the price he takes from our account. without any reason increase,
May 1, 2026
Reply from Alm. Brand Forsikring
Thank you for bringing this to our attention.
We sincerely apologize for any confusion or inconvenience caused by the discrepancy between the contract price and the amount charged to your account. This is certainly not the experience we want you to have.
We would like to investigate this matter further to understand why the difference occurred. It’s possible that there has been an error or a misunderstanding.
You are more than welcome to send us an email to trustpilot@almbrand.dk
Have a nice day.
Clara / Alm. Brand
Reply from Alm. Brand Forsikring
Hej
Thank you so much for your review.
We’re happy to hear that you had a great experience with Alm Brand.
Wishing you a fantastic day!
Best regards Anders / Alm. Brand
Customer service is amazing
Customer service is amazing. Having my own broker is life changing! He is very helpful and willing to explain over and over what we don't understand and what are our option! Super recommended!
April 30, 2026
Reply from Alm. Brand Forsikring
Thank you so much for your kind feedback! We're thrilled to hear that you’ve had such a positive experience and that having your own broker has made such a difference. It’s great to know that he’s been helpful, patient, and thorough in explaining everything to you.
I wish you a good day.
Teddy/Alm Brand
THE WORST INSURANCE I HAVE EVER HAD OR…
THE WORST INSURANCE I HAVE EVER HAD OR HEARD ABOUT
April 21, 2026
Unprompted review
Reply from Alm. Brand Forsikring
Thank you for sharing your feedback.
I’m truly sorry to hear about your negative experience with us, and I deeply regret that we didn’t meet your expectations. Providing excellent service and support is our priority, and I apologize for any frustration or inconvenience caused.
Please feel free to reach out to us at trustpilot@almbrand.dk
Clara / Alm Brand
I gør alt for at slippe for at dække og…
I gør alt for at slippe for at dække og undlader at fortælle om undtagelser når man køber policen
April 17, 2026
Reply from Alm. Brand Forsikring
Hej Brit,
Tak for din anmeldelse.
Vi er kede af at høre, at du ikke blev godt nok informeret om de forsikringer, du har hos os. Vi værdsætter din feedback og tager den meget alvorligt. Og vil arbejde hårdt for at sikre, at du får den bedst mulige service fremover.
Venlig hilsen
Rikke/Alm Brand
Reply from Alm. Brand Forsikring
Hi
Its always great to here when we provide a good solution for our costumers.
I wish you a great day
Best regards
Anders / Alm Brand
The claim process was easy and had…
The claim process was easy and had follow ups from them. Though I couldn't get a 100% refund, they managed to convince for what is possible.
February 27, 2026
Reply from Alm. Brand Forsikring
Tusind tak for din feedback.
Vi er glade for at høre, at du oplevede en nem og god opfølgning fra vores side. Vi forstår godt, at det kan være skuffende ikke at få en fuld refundering, men vi er glade for, at vi kunne finde en løsning, der var mulig inden for rammerne af din forsikring.
MVH
Clara, Alm Brand.
Reply from Alm. Brand Forsikring
Mange tak for din feedback.
Vi er glade for du følte det hele gik godt.
MVH
Clara, Alm Brand.
Reply from Alm. Brand Forsikring
Tusind tak for din positive feedback.
Vi er glade for at høre, at du har haft en god og professionel oplevelse hos os.
Det betyder meget for os, at vores kunder er tilfredse, og vi sætter stor pris på, at du har taget dig tid til at dele din oplevelse.
MVH
Clara, Alm Brand.
Reply from Alm. Brand Forsikring
Thank you so much for sharing your thoughts with us. Your feedback means a lot to us.
Wish you a great day.
Teddy/Alm Brand
This company offers completely…
This company offers completely different prices on its website than in reality. After entering your address and other data, the price of 239 DKK per month is impossible to obtain, it is one big scam.
February 17, 2026
Unprompted review
Reply from Alm. Brand Forsikring
Hej Ana,
hank you for your review.
I'm sorry to hear that you had an unsatisfactory experience with Alm Brand.
Our customers mean everything to us, and we strive to deliver the best service. Therefore, we will, of course, pass your feedback on internally so that we can use it to improve in the future.
Henriette / Alm Brand
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