Variety of clothing to choose from, items to be sent was clearly notified. Love the luxury clothes from this store. Returns were also made easy, and no issues with the refund. The only thing is t... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
I was looking for a belt and YOOX came up on the google search. I hadn’t really heard of this brand but seen them on some searches I checked trust pilot and saw the amazing reviews. First time I’ve sh... See more
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YOOX ! Absolutely love shopping here! They always have a great selection of high-quality designer and brand-name items at very good prices. Shipping is always fast, everything is packed very carefully... See more
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Yoox products are excellent, very reasonably priced, and arrive carefully packaged in a nice box. For 14 years of shopping here, I have been very happy and only shop at Yoox. They are also very reliab... See more
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Company details
About YOOX
Written by the company
Explore YOOX, the world's leading online lifestyle store for fashion, design and art: a special shopping experience awaits!
Shop the most prestigious brands for men, women and kids, along with a sophisticated selection of home design and exclusive collaborations with international artists and designers.
Discover new arrivals and incredible deals every week. YOOX is synonymous with reliability, quality and convenience, thanks to our competitive pricing and quick and easy returns that ensure worry-free shopping from start to finish.
We’ve got just the thing for you: create your dream wardrobe with unique pieces and sought-after styles.
Each purchase on YOOX is authentic and secure, managed with careful attention to detail and a customer-centric philosophy.
Don’t miss out on the chance to create memorable fashion moments with exclusive and iconic pieces.
Get inspired by our curated edits: find everything you’re looking for on YOOX!
Contact info
Italy
- www.yoox.com
4.3
Excellent
128K reviews
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I have been a customer since 2006
I have been a customer since 2006, and I have never once regretted buying from YOOX. They offer quality products and fast UPS delivery."
September 6, 2026
Unprompted review
Wonderful discounts from time to time
Wonderful discounts from time to time. Authentic designer brands, always beautifully packaged and delivered safely and in good time. Postage can be a little pricy.
September 6, 2026
Unprompted review
Avoid!!
Avoid!!! I ordered a Versace pouch and the material was pealing away from each corner. I messaged YOOX to explain and sent photos of the faulty item. They sent me a returns number and my order number to fill into a returns form. Both numbers didn’t do anything. I keep telling them this is not working, but they keep on saying the same thing about use the order number to generate a return label. BUT IT’S NIT WORKING!!! I still have the faulty pouch, and they’ve done nothing. They won’t just send me the returns address! I would never buy off this disgusting place again. Worst customer service.
September 5, 2026
Unprompted review
High quality clothes and excellent…
High quality clothes and excellent customer service.
September 4, 2026
Unprompted review
Eva’s review
The site is well structured and it gives you the opportunity to search a lot of products. The sales in some products are very good, the return policy is easy and the delivery service is very good
September 3, 2026
Unprompted review
Promo code transparency
I received a new customer promo code for 15% off which I applied to my order and it accepted it but did not take one cent off the order. I understand that there are certain exclusions however they should just tell you that the promo code wasn't applicable instead of accepting it and letting you think you got a discount. Lack of transparency.
September 4, 2026
Unprompted review
I’ve been client for several years
I’ve been client for several years. No regrets. Fast shipping, good quality and service.
September 5, 2026
Unprompted review
Service this YOOX got down
Service this YOOX got down . They lost two my parcels . Twice asked them what happen today , nobody answered.
Vyacheslav Degtyarov
September 4, 2026
Unprompted review
Very good price
Very good price, for top brand, Thank you so much, because of this site, I have a lot beautiful stuff 👍
September 2, 2026
Unprompted review
Very reliable
Very reliable, high quality merchandise, fantastic prices, easy returns!
September 4, 2026
Unprompted review
good clothes and shoes but you pay…
good clothes and shoes but you pay returning products
September 4, 2026
Unprompted review
horrible customer service!answered…
horrible customer service!answered twice and disappear !
i contacting YOXX regarding new Roger Vivier defecting shoes. they replied to my first 2 mails but after i send proof, they stopped responding , total radio silence, i have the original shoebox , the defect photos. i demand that you reopen my case immediately and issue a full refunder these faulty shoes1
August 28, 2026
Unprompted review
Luxury Brands for a very competitive…
Luxury Brands for a very competitive pricing. Love the selection and the ordering processing. Fast delivery 🚚
September 4, 2026
Unprompted review
Excellent-quality products from top…
Excellent-quality products from top brands at incredibly low prices.
September 1, 2026
Unprompted review
My order went smoothly and got what I…
My order went smoothly and got what I wanted for very reasonable price and then delivered right on time. Very happy first time buyer 👍🏼
September 1, 2026
Unprompted review
Quite fantastic.
September 3, 2026
Unprompted review
Beautiful well made handbags
Beautiful well made handbags. Good price and from the time of placing order to receiving same was kept up-to-date. Although the handbags came from Italy the order was received fast and efficiently
September 3, 2026
Unprompted review
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