Quick problem resolution and pleasant…
Quick problem resolution and pleasant customer service
July 20, 2026
Unprompted review
Reply from Wattif EV
Thank you Inge, we're happy to hear we could quickly solve the problem for you 💚
Kind regards
Wattif
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Company details
Written by the company
Wattif EV makes EV charging simple. We run charging sites, handle payments and provide customer support across many European countries, so both site owners and drivers enjoy a smooth charging experience. Our goal is to make EV charging as natural as parking – safe, straightforward and available when you need it. For site owners, we offer flexible solutions so you can provide charging without the hassle. For drivers, that means reliable charge points, easy payment and quick help whenever you need it.
Contact info
3.6
Average
70 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 64% of negative reviews
Typically replies within 48 hours
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Reply from Wattif EV
Thank you Robin, great to hear you got quick help. That's what we like to see! ⚡
Kind regards
Wattif
She started the charger
She started the charger. She was very helpful.
June 18, 2026
Unprompted review
Reply from Wattif EV
We're glad to hear we could help! We'll pass your feedback on to the team.
Kind regards
Wattif
We had a problem with the charging
We had a problem with the charging. We called för help and the support was patient and gave us the instructions about what we needed to do. Finally everything ended well. We thank her very much
June 18, 2026
Unprompted review
Reply from Wattif EV
Thank you so much for leaving a review, Laila. We're really glad our support team could help you get everything sorted, and we'll make sure your feedback reaches them.
Kind regards
Wattif
I had a very pleasant conversation with…
I had a very pleasant conversation with very helpful lady. She solved the issue with my charging box very quickly.
June 12, 2026
Unprompted review
Reply from Wattif EV
Thank you for your kind review. We’re happy to hear that we could help resolve the issue quickly⚡
Kind regards,
Wattif
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Great help by Klara
Great help by Klara, got my charging going rapidly. Thank You
June 9, 2026
Unprompted review
Reply from Wattif EV
Thank you for your review — we’re so glad to hear that!💚
Kind regards
Wattif
Fast and useful information with email
May 19, 2026
Unprompted review
Reply from Wattif EV
Thank you for your review, Soheila 💚
Kind regards
Wattif
Missing receipt
I received a prompt response when I requested a missing receipt
March 24, 2026
Unprompted review
Reply from Wattif EV
Thank you for your review. We’re glad we could quickly help you find the missing receipt. Please don’t hesitate to reach out if there’s anything else we can assist you with.
Kind regards,
Wattif
I have just taken an EV on a salary…
I have just taken an EV on a salary sacrifice scheme and as part of the package Wattif were to install a charger at my house.
I took delivery of the vehicle but didn't hear anything about when the charger would be installed, I had no correspondence whatsoever from Wattif until I chased hard. Finally had the charger fitted a couple of days ago but it doesn't work, I called their helpline and spoke to someone who had very poor English and he told me he didn't know when it would be sorted, maybe in 3-4 days!
I'm currently charging the vehicle on a 3 pin plug which has burnt out two sockets already.
****UPDATE****
The charger has now stopped working and according to the app has no connection?! Customer service pretty useless again, I've spent hours today trying to get it resolved and now I have a vehicle with only 30 miles of charge and a long journey to do tomorrow! I'm regretting the fact that I was daft enough to take delivery of an electric vehicle now, the whole thing is an absolute scam!
Petrol and diesel engines have to continue, they've been tried and tested for decades and remain reliable for years.
August 3, 2025
Unprompted review
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Won’t start charging
Won’t start charging, Tried different phones and credit cards, still no luck, keep failing
July 11, 2025
Unprompted review
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