If I could give Voyage Prive 6 stars then I would without hesitation! I have been on 6 holidays with them in the last 18 months - fabulous every time. Definitely great value for money - they include... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
If I could give Voyage Prive 6 stars then I would without hesitation! I have been on 6 holidays with them in the last 18 months - fabulous every time. Definitely great value for money - they include... See more
Company replied
Mix up over flights bookings, no leeway in changing anything once you click that’s my only cause for concern after mistakenly clicking wrong flight options couldn’t go back & change it within 1minute... See more
The company handled arrangements well with one exception. I was met by very good guides everywhere and it was lovely to be met and escorted to hotels, temples etc. There was one last minute snafu wit... See more
Bait and switch with the images of the residence. The fine print stated an indoor pool while the commucation presented on the site, the invoice, the confirmation à magnificent outdoor pool. Meanwhile... See more
Concept unique lancé en France en 2006, Voyage Prive est le 1er site de ventes privées de voyages. Club privé on-line, nous proposons à nos 18 millions de membres, une sélection de voyages, séjours et loisirs haut de gamme au meilleur prix garanti avec des tarifs pouvant aller jusqu'à -70%.
Written by the company
France
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Found them to be very efficient and everything was just as they said it was, including on time transfers and a beautiful hotel.
Excellent choices and easy booking process with immediate confirmation. Hotel details are always accurate and the locations for them perfect -very central . Used voyage prive for rome and both hotels very central and amazing places .
The company handled arrangements well with one exception. I was met by very good guides everywhere and it was lovely to be met and escorted to hotels, temples etc.
There was one last minute snafu with my airline ticket but Voyage Prive sorted it out.
Great prices but you have to decide quickly as only a few rooms left or flights.good communication and support.will definitely use again.
Mix up over flights bookings, no leeway in changing anything once you click that’s my only cause for concern after mistakenly clicking wrong flight options couldn’t go back & change it within 1minute still they changed venue on one of our stays & the replacement was absolutely brilliant.
Great holiday value for money & would definitely recommend & use again.
From the beginning of the booking the process was seamless. The price and the quality of the hotel could not be faulted and everything in the right up was correct and didn’t disappoint. With highly recommend this company.
Bait and switch with the images of the residence. The fine print stated an indoor pool while the commucation presented on the site, the invoice, the confirmation à magnificent outdoor pool. Meanwhile, it's actually an expensive, private pool off-limit to voyage - privé Travellers. That should be illegal, am curious to see if it will be determined as such.
Honest review not like some of these forced reviews
Room was horrible. Booked a sea view and got a garden view…
Pictures showed swim up room aswell and they had none available.
Service was sh!t staff are passive aggressive.
Location is terrible
Use the same money and book somewhere else
BIG PROBLEM AND WASTING TIME WHEN I HAD TO PIACH UP MY CAR ...WW WAITED AT LEAST 1 HOUR AND HALF IN ORDER TO GET THE CAR. ONLY ONE EMPLOYER FOR 7 PEOPLE WAITING. WE ALREADY BOOKED VIA "VENTES PRIVéES" THE CAR.
Superb hotel, great location and a lovely city.
Slow pace of life made it such an enjoyable break
Reply from Voyage Prive
Awful customer service, errors with booking throughout, everything done as cheaply as possible including an ‘included’ excursion for wine tasting booked a 2 hour drive away from accommodation so we could not possibly go, Rude responses when you do eventually speak to someone, would never ever use this company again.
Reply from Voyage Prive
From
Booking to stay the service was excellent. The customer service team were super helpful when booking- both online and on the phone. All documents were received in a timely manner and emergency contact details given for the duration of our stay.
Reply from Voyage Prive
I’ve travelled with Voyage Privé 4 times now and have had superb holidays every time. The hotels / holidays are always excellent, and Voyage Privé have always been a pleasure to deal with.
Straightforward booking process & the App is good too.
Reply from Voyage Prive
If I could give Voyage Prive 6 stars then I would without hesitation!
I have been on 6 holidays with them in the last 18 months - fabulous every time.
Definitely great value for money - they include little extras within their packages which add to the value without scrimping on their quality. I have travelled on various trips - city breaks (Prague & Berlin) cruises - Adriatic, small boat cruise and Danube river cruise and visited Djerba& Mauritius so far this year! All very different but definitely made that bit better due to booking with Voyage Prive!
Reply from Voyage Prive
Very easy to book answered my queries. Everything flowed well, from the flight , transfers and the hotel was lovely
Reply from Voyage Prive
I had an absolutely wonderful experience booking my Jewels of the Gulf of Naples tour through Voyage Privé. From the moment I booked until the end of the trip, everything was exceptionally well organised.
The assistance provided throughout the holiday was outstanding. The team was always friendly, professional, and ready to help whenever needed, making the whole experience completely stress-free. Every transfer, excursion, and arrangement ran smoothly, allowing us to relax and enjoy every moment.
The itinerary was fantastic, with the perfect balance of sightseeing and free time. Visiting the beautiful islands and the stunning Gulf of Naples was an unforgettable experience, and every detail was carefully planned.
I am extremely satisfied with the quality of the service and the excellent organisation. It exceeded my expectations in every way.
I would highly recommend Voyage Privé to anyone looking for a well-organised, high-quality holiday with excellent customer care. I will definitely book with Voyage Privé again in the future.
Thank you for making this such a memorable and enjoyable trip!
Reply from Voyage Prive
Beautiful hotel amazing place, fantastic transfers, everything is arranged and seamless
Reply from Voyage Prive
I have always found it very easy to book hotels and holiday packages through Voyage Privé. They offer excellent discounts on some of the very expensive hotels around the world which I would not normally be able to afford.
Reply from Voyage Prive
While the holidays are usually good, there is never any help if there's an issue
Reply from Voyage Prive
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.