Volkswagen France Reviews 

582
TrustScore 1.5 out of 5

1.4

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1.4

Bad

TrustScore 1.5 out of 5

582 reviews

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1.4

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(582)

135 reviews in the last 12 months

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Rated 1 out of 5 stars

brand new 2023/24 Volkswagen TROC

I bought a brand new 2023/24 Volkswagen T ROC from Mougins Volkswagen dealer. Yesterday 2026 two years later my new car stopped in the middle of the road overheating and won't go forward that i had to call my insurance and tow truck to deliver it to a mechanic .

I bought a brand new one so I never have to worry about my car for a while. I even make sure its professionally always changed the liquid the oils from feu vert.

Volkswagen quality has degraded, I will no longer see German cars as reliable and well made the same way again!!!

June 29, 2026
Unprompted review
Rated 1 out of 5 stars

Poor communication

Poor communication, made me supply loads of information told me the van would be ready in 2 weeks, then after 6 weeks was told finance not possible. Joke and waste of time. No wounder the company is struggling to make money

November 14, 2025
Unprompted review
Rated 1 out of 5 stars

I haven't bought a VW

I haven't bought a VW, as all french dealers do not reply to requests to view a vw caddy van with petrol engine. This poor customer service is before they've even had any money off me, imagine how it will be when they've had my money, think I'll stick to Mercedes

August 21, 2025
Unprompted review
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Rated 1 out of 5 stars

volkswagen financial service n'a de…

volkswagen financial service n'a de service que le nom
ils viennent de me raccrocher au nez
dialogue de sourd, après trois mois de problème pour faire un prélèvement automatique (service de recouvrement avec pénalitées à chaque fois car ils n'arrivent pas a faire les prélèvements), pour en final ne pas trouver de solution et affirmer qu'ils n'ont pas eu mes mails!!
a fuir
a fuir...

December 11, 2023
Unprompted review
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