Banner for VitaminExpress

VitaminExpress Reviews 

10,922
TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I found Vitality Synergy a month or so ago for Magnesium and genuinly this tablet really does what it says it does. I sleep better, my IBS has completely settled down and far less cramps. I ordered... See more

Company replied

Rated 5 out of 5 stars

I like this company because their vitamins are clean no bulking agents and other substances that a lot of other makers put in their products. Prices are reasonable and delivery very quick will be usin... See more

Company replied

Rated 3 out of 5 stars

My second order with you and whist the order and delivery were both dealt with promptly, yet again your packaging leaves much to be desired. 2 small plastic bottles of vitamin capsules in a huge bo... See more

Company replied

Rated 3 out of 5 stars

I like your products based on quality but I dislike your packaging, it's terrible, the packers simply throw the products in a box usually bigger than what is required...I have ordered Krill Oil in the... See more

Company replied

Company details

  1. Vitamin and Supplements Store
  2. Fitness and Nutrition Service
  3. Health and Beauty Shop
  4. Herbal Medicine Store
  5. Pharmacy

About VitaminExpress

Written by the company

Description

Your Trusted Nutritional Partner

At Vitamin Express, we believe that better health starts with informed choices. For over 20 years, we've helped customers across Europe find premium vitamins, minerals and nutritional supplements they can trust. Our carefully curated portfolio combines high-quality products with science-backed expertise, making it easier to choose the right nutritional support for every stage of life.

We're more than an online supplement store. Our team is dedicated to helping you make informed health decisions through trusted advice, educational content and exceptional customer support. Whether you're looking to support your energy, immunity, gut health, longevity or everyday wellbeing, we're here to support your journey.

From carefully selected products and fast delivery to our 100-day money-back guarantee, every part of the Vitamin Express experience is designed to give you confidence in every purchase.

Why Customers Choose Vitamin Express

Expert Choice

We carefully curate premium vitamins, minerals and nutritional supplements that meet our high standards for quality, transparency and effectiveness.

Expert Advice

Our team combines science-backed knowledge with trusted educational content and dedicated customer support to help you make informed health decisions.

Express Experience

From seamless shopping and fast delivery to our 100-day money-back guarantee, we strive to provide an experience our customers can rely on every time they shop with us.

Unser Versand

Gratis Versand & Rückversand & kurze Versandzeit

Profitieren Sie von unserem kostenlosen Versand sowie dem Rückversand, damit Sie kein Risiko eingehen. Zudem beträgt die Lieferzeit lediglich 1-2 Werktage.

Contact info

4.1

Great

TrustScore 4 out of 5

11K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(10,922)

3,421 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

All good

All good, the items were well packed and arrived in good condition with good tracking.

July 19, 2026
VitaminExpress logo

Reply from VitaminExpress

Dear Customer,

Thank you for your positive feedback and for choosing VitaminExpress! 💚

We are delighted to hear that you are satisfied with our products and service. Your kind words mean a lot to our team and inspire us to continue providing high-quality products and excellent customer care.

Thank you for taking the time to share your experience with us.

Kind regards,
Your VitaminExpress Team 💚

Rated 1 out of 5 stars

Order never arrived and team not helpful

Order never arrived and team not helpful

July 14, 2026
VitaminExpress logo

Reply from VitaminExpress

Dear Customer,

We are sorry to hear about your experience.

According to our records, our customer service team has already informed you where your parcel is available for collection. We kindly recommend checking the tracking information and collecting the shipment from the specified pickup location.

If you require any further assistance, please do not hesitate to contact our customer service team.

Kind regards,
Your VitaminExpress Team 💚

Rated 3 out of 5 stars

I like your products based on quality…

I like your products based on quality but I dislike your packaging, it's terrible, the packers simply throw the products in a box usually bigger than what is required...I have ordered Krill Oil in the pass and the bottle arrived broken. I've been shopping for another vitamin source, once I find a compatible source I will not be ordering my vitamins from Vitamin Express.

July 16, 2026
VitaminExpress logo

Reply from VitaminExpress

Dear Customer,

Thank you for taking the time to share your feedback.

We are pleased to hear that you appreciate the quality of our products. At the same time, we are sorry to learn that you have been dissatisfied with the packaging of your orders and that you previously received a damaged Krill Oil bottle.

We take comments regarding packaging and shipping very seriously, and your feedback will be forwarded to the relevant team for review. We are continuously working to improve our processes and the overall customer experience.

Thank you for your honest feedback. It helps us identify areas where we can do better.

Kind regards,
Your VitaminExpress Team 💚

Rated 5 out of 5 stars

Very good please with its

Very good please with its

July 9, 2026
VitaminExpress logo

Reply from VitaminExpress

Dear Customer,

Thank you for your positive feedback and for choosing VitaminExpress! 💚

We are delighted to hear that you are satisfied with our products and service. Your kind words mean a lot to our team and inspire us to continue providing high-quality products and excellent customer care.

Thank you for taking the time to share your experience with us.

Kind regards,
Your VitaminExpress Team 💚

Rated 2 out of 5 stars

Just had a debt collection letter

Just had a debt collection letter, tried calling customer service but they don’t speak English. I can’t get into my account to stop the subscription atm either which is frustrating. Be careful to pay when the email with the invoice arrives. You don’t pay at a checkout like you would traditionally. I have had a good experience over the years, and good products but this is tricky to sort out.

July 23, 2026
Unprompted review
VitaminExpress logo

Reply from VitaminExpress

Dear Customer,

Thank you for sharing your feedback, and we are sorry to hear about the difficulties you have experienced.

We kindly ask you to contact our customer service team again so that we can review your case in detail and help clarify the situation.

Please note that before any case is transferred to a debt collection agency, multiple payment reminders are typically sent by both email and post. These notifications provide sufficient time to resolve any misunderstandings or outstanding payment issues. Once a case has been handed over to a debt collection agency, it is unfortunately no longer managed directly by us.

We understand how frustrating account access and communication issues can be and apologize for the inconvenience. Our customer service team will be happy to assist you further.

Kind regards,
Your VitaminExpress Team 💚

Rated 5 out of 5 stars

Quick and easy check out

Quick and easy check out, fast delivery.
The product is clean and as described.

July 16, 2026
VitaminExpress logo

Reply from VitaminExpress

Dear Customer,

Thank you for your positive feedback and for choosing VitaminExpress! 💚

We are delighted to hear that you are satisfied with our products and service. Your kind words are greatly appreciated and motivate our team to continue providing the highest quality products and customer care.

Thank you for taking the time to share your experience with us.

Kind regards,
Your VitaminExpress Team 💚

Rated 5 out of 5 stars

GRAND JOB... Great products at an affordable price…

Great products at an affordable price and delivered on time as per usual.vitamin express handle their dealings with customers in a very professional manner

July 8, 2026
VitaminExpress logo

Reply from VitaminExpress

Dear Customer,

Thank you for your positive feedback and for choosing VitaminExpress! 💚

We are delighted to hear that you are satisfied with our products and service. Your kind words are greatly appreciated and motivate our team to continue providing the highest quality products and customer care.

Thank you for taking the time to share your experience with us.

Kind regards,
Your VitaminExpress Team 💚

Rated 5 out of 5 stars

Very quick delivery

Very quick delivery, well packaged, 5th purchase

July 15, 2026
VitaminExpress logo

Reply from VitaminExpress

Dear Customer,

Thank you for your positive feedback and for choosing VitaminExpress! 💚

We are delighted to hear that you are satisfied with our products and service. Your kind words are greatly appreciated and motivate our team to continue providing the highest quality products and customer care.

Thank you for taking the time to share your experience with us.

Kind regards,
Your VitaminExpress Team 💚

Rated 5 out of 5 stars

Delivery was really quick

Delivery was really quick. Product is in a nice sturdy hard plastic screw-top jar which can be reused. Nice to see that there is no change to the presentation and quality.

July 14, 2026
VitaminExpress logo

Reply from VitaminExpress

Dear Customer,

Thank you for your positive feedback and for choosing VitaminExpress! 💚

We are delighted to hear that you are satisfied with our products and service. Your kind words are greatly appreciated and motivate our team to continue providing the highest quality products and customer care.

Thank you for taking the time to share your experience with us.

Kind regards,
Your VitaminExpress Team 💚

Rated 5 out of 5 stars

Quick delivery good sale options

Quick delivery good sale options

July 7, 2026
VitaminExpress logo

Reply from VitaminExpress

Hi, thank you so much for the lovely review. Good luck with the product. Wishing you a wonderful summer. Best regards, Vitamin Express.

Rated 5 out of 5 stars

Highly recommend

Great, great products plus lightning fast delivery! I highly recommend VitaminExpress if you are looking for high quality vitamins and suplements. I changed into subscription after the first order due to the appreciation of the products' quality.

July 9, 2026
VitaminExpress logo

Reply from VitaminExpress

Hi, thank you so much for the lovely review. Good luck with the product. Wishing you a wonderful summer. Best regards, Vitamin Express.

Rated 5 out of 5 stars

Vitamin D3 tablets

Vitamin D3 tablets

From ordering the product to delivery everything was good. I’ve been ordering from them for a number of years and have not had any problems.

July 13, 2026
VitaminExpress logo

Reply from VitaminExpress

Dear Customer,

Thank you for your positive feedback and for choosing VitaminExpress! 💚

We are delighted to hear that you are satisfied with our products and service. Your kind words are greatly appreciated and motivate our team to continue providing the highest quality products and customer care.

Thank you for taking the time to share your experience with us.

Kind regards,
Your VitaminExpress Team 💚

Rated 4 out of 5 stars

easy to order, good service, prompt delivery

i have ordered from this company a few times now always quick and easy and a good selection of products.

July 7, 2026
VitaminExpress logo

Reply from VitaminExpress

Hi, thank you so much for the lovely review. Good luck with the product. Wishing you a wonderful summer.
Best regards, Vitamin Express.

Rated 4 out of 5 stars

Delivered fast and correctly

Delivered fast and correctly, yet to see any benefits of the product I bought.

July 1, 2026
VitaminExpress logo

Reply from VitaminExpress

Dear Customer,

Thank you for your positive feedback and for choosing VitaminExpress! 💚

We are delighted to hear that you are satisfied with our products and service. Your kind words mean a lot to our team and motivate us to continue providing the highest quality and customer care.

Thank you for taking the time to share your experience with us.

Kind regards,
Your VitaminExpress Team 💚

Rated 4 out of 5 stars

Good product no added bulking agents…

Good product no added bulking agents pure third party tested I always Oder magnesium glycinate from vitamin express.

June 30, 2026
VitaminExpress logo

Reply from VitaminExpress

Dear Customer,

Thank you for your positive feedback and for choosing VitaminExpress! 💚

We are delighted to hear that you are satisfied with our products and service. Your kind words mean a lot to our team and motivate us to continue providing the highest quality and customer care.

Thank you for taking the time to share your experience with us.

Kind regards,
Your VitaminExpress Team 💚

Rated 5 out of 5 stars

The order came within time and as…All fine.

The order came within time and as described.

June 30, 2026
VitaminExpress logo

Reply from VitaminExpress

Dear Customer,

Thank you for your positive feedback and for choosing VitaminExpress! 💚

We are delighted to hear that you are satisfied with our products and service. Your kind words mean a lot to our team and motivate us to continue providing the highest quality and customer care.

Thank you for taking the time to share your experience with us.

Kind regards,
Your VitaminExpress Team 💚

Rated 1 out of 5 stars

Cheap not premium.

Items are almost out of date! Tried calling customer services and spoke to a German man who could not speak english. Product is not premium 👎👎

July 1, 2026
VitaminExpress logo

Reply from VitaminExpress

Dear Customer,

Thank you very much for your review.

I’m sorry to hear that you are not satisfied.
Please send an email to our customer service team.

Kind regards,
Vitamin Express
Customer Service

Rated 5 out of 5 stars

Excellent service… and fab on the ball …

Excellent service… and fab on the ball delivery 👍✨

June 30, 2026
VitaminExpress logo

Reply from VitaminExpress

Dear Customer,

Thank you for your positive feedback and for choosing VitaminExpress! 💚

We are delighted to hear that you are satisfied with our products and service. Your kind words mean a lot to our team and inspire us to continue providing the best possible experience for our customers.

Thank you for taking the time to share your experience with us.

Kind regards,
Your VitaminExpress Team 💚

Rated 5 out of 5 stars

Very prompt delivery and updates…

Very prompt delivery and updates provided

June 30, 2026
VitaminExpress logo

Reply from VitaminExpress

Dear Customer,

Thank you for your positive feedback and for choosing VitaminExpress! 💚

We are delighted to hear that you are satisfied with our products and service. Your kind words mean a lot to our team and inspire us to continue providing the best possible experience for our customers.

Thank you for taking the time to share your experience with us.

Kind regards,
Your VitaminExpress Team 💚

Rated 5 out of 5 stars
VitaminExpress logo

Reply from VitaminExpress

Dear Customer,

Thank you for your positive feedback and for choosing VitaminExpress! 💚

We are delighted to hear that you are satisfied with our products and service. Your kind words mean a lot to our team and inspire us to continue providing the best possible experience for our customers.

Thank you for taking the time to share your experience with us.

Kind regards,
Your VitaminExpress Team 💚

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look