The Vista Print process and products are top-notch! The process to set up your item(s) is incredibly user-friendly, allows for easy custom creation, and is transparent about pricing and guidelines. Yo... See more
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VistaPrint helps small business owners create expertly designed, up-to-date custom marketing – the assortment of products they need to look and feel professional, prepared and plugged in. We offer a wide range of customizable small business marketing products; real-time access to expert ideas and assistance for people who need a hand; and a simple, straightforward experience for those who know exactly what they want. When we put it all together, our customers can easily design a consistent, cohesive look that carries across their entire business, whether they operate in-store, online, on-site or on the go. With that, they can walk through a door with confidence, know they can keep up with the competition and make things happen right now.
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Thank you, Jino J for helping me with my order. I really appreciate your product suggestions and your assistance with reducing my shipment cost. Great customer service, you went above and beyond to help me when you didn't have to do do. Thank you!
At wits end - Ever since they started using Canada as a source for their printing I've had 3 negative experiences. I've been using VP for at least 15 years for printed goods and was highly satisfied however I'm done. The last batch of cards I ordered and the magnet cards are dull in color and flat compared to the color of the last batch of cards and evidently NOW I can't order anything sent to a PO box. Well, that's a game changer for me. Guess what? In rural America people have PO boxes. They don't have a choice. Customs in Canada can't handle that? Ridiculous. Get an American source. So now I can't order my items sent to a PO box. I had to have my order sent to an employee who has a street address. This is ridiculous. Will not do this again. Find another source for printing. When you were using Miami the quality was better and NO shipping issues. Your quality and service is circling the drain.
I printed a magnetic sticker for my truck. Turns out that my truck's doors are aluminum, so the magnets didn't stick. Their customer service gave me merchandise credit back, and even created a vinyl truck decal with the magnet's design for me. Amazing customer service.
Reply from VistaPrint USA
I’m so glad to know vista print considers eco friendly materials and always goes above and beyond in customer service.
Reply from VistaPrint USA
getting my business cards and flyers for my brand new business was super easy and I chatted with Xyrus Anthony P, he was soooo knowledgeable and helpful. He help me finish everything with full confidence. Prices are great. Will be doing business with them from now on.
Reply from VistaPrint USA
I spoke in a chat about making changes & they got it done in a few minutes change things a little & made my card look better.
Reply from VistaPrint USA
Jael was absolutely wonderful to work with! From the moment our chat began Jael was kind, patient and very understanding. Jael took the time to review my order and the photos I sent, quickly identified the issue and immediately offered a free replacement.
What I appreciated most was how easy Jael made the entire process. Jael kept me updated every step of the way, answered all of my questions and made me feel like my concerns genuinely mattered. That's the kind of customer service that keeps people coming back.
Thank you, Jael, for your professionalism, kindness and outstanding support. You turned what could have been a frustrating experience into a great one. I really appreciate all of your help!
Reply from VistaPrint USA
Josie Marie P. came on and was so very helpful and patient. She answered all of my questions, and offered ANY possible help that I may have needed. She even suggested some things that might make my designs better, so I appreciate all of her kindness and professionalism!
Reply from VistaPrint USA
Mediea G was helping me and she was amazing! I wish every time I talked to customer service I would talk to Mediea
Reply from VistaPrint USA
Melanie was incredibly helpful and went above and beyond to fix my design. She was patient throughout the entire process and gave me plenty of time to download a new file without making me feel rushed. She also offered valuable design suggestions that made the final product even better and guided me through the checkout process with ease. I truly can't say enough about how helpful, knowledgeable, and professional Melanie was. She made the entire experience stress-free, and I sincerely appreciate her outstanding customer service.
I received an email from UPS saying the package I was supposed to receive was damaged, and I immediately reached out to Vistaprint as I had a deadline. Within a minute, my issue was resolved without having to ask; a new order was processed, and I was reassured that my package would arrive in time. This made it a lot less stressful, and having a resolution within 5 minutes of reaching out is even better.
Reply from VistaPrint USA
Mediea had excellent customer service!! My product was received damaged and she and VistaPrint made it right. I will be using them again!
Reply from VistaPrint USA
All my issues were,addressed in a professional manner.
Reply from VistaPrint USA
There was an issue with my order that I was never alerted too, which was very concerning. However, when I spoke with Kemoy Willie, my personal advisor, she was incredibly helpful and went out of her way to solve all of the issues. Thank you Kemoy, I hope VistaPrint treats you as well as you do customer service. I was ready to never use them again and you restored my faith in the company. Everyone ask for Kemoy Willie when needing an advisor on your orders.
Reply from VistaPrint USA
If you are a new or existing business, there is not a better company out there that can handle all your business card needs! They always go the extra mile for us and make sure we are happy with the quality and pricing of our business card and logo needs.
Reply from VistaPrint USA
⭐⭐⭐⭐⭐
Ellen Joyce T. was absolutely outstanding. After spending over five hours troubleshooting this issue and working with four other representatives, she was the first person to truly listen to what I was explaining instead of having me repeat the same troubleshooting steps.
She took the time to understand the problem, had me upload my design to My Projects, and identified a solution that no one else had suggested. Her patience, professionalism, and willingness to think beyond the standard script saved me from having to rebuild an entire 12-page booklet.
Ellen's customer service was exceptional, and she completely turned around what had been a very frustrating experience. VistaPrint is fortunate to have someone like her on the team. Thank you again, Ellen!
Reply from VistaPrint USA
I was having trouble getting my custom label to work with Vista Prints products. Jacky in customer support was able to help me get the products I needed correctly placed on the template. Without this support I would have left the shop frustrated. Thank you Jacky and Vista Print
2nd time they've messed up my order! Printing on my business cards is so small you can't even read it. 60 bucks spent for something I can't even use! Used to love ordering from here but now I have to take my business somewhere else?
Reply from VistaPrint USA
The attention to detail and the personalized service to ensure your order is perfect is outstanding.
Reply from VistaPrint USA
Kemoy Willie made my day. I had a concern about my order and she took the time to resolve the issue. I was completely satisfied with the service and will continue to use Vista Print simply because of how she made me feel. Both, the quality of service and products were excellent. This is not my first time placing an order with Vista Print and will not be my last.
Reply from VistaPrint USA
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