Beautiful tree,fast delivery. Holds every ornament we have. Enough room between branches for ornaments to hang not lay on branches. Extremely satisfied. Was very skeptical on getting an artificial tr... See more
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Review summary
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What people talk about most
Reviews shaping this summary
Personal customer service is top-notch and real people to speak with. My first artificial tree that I swore I would never get. Quality of tree is pretty good. Some plastic needles have extra "tags"... See more
I bought my tree early, on sale, and put it up before Thanksgiving. It’s beautiful and I’m enjoying the full joy of celebrating the birthday of my Lord Jesus Christ. Many blessings to you this seas... See more
Company replied
I received this tree before Christmas knowing that I would use my old tree for this season and us my new tree from Tree Tim go December 2026. I researched many high end websites and this business had... See more
Company replied
Company details
- #3 of 8 best companies in Christmas Store
Information provided by various external sources
Treetime is America's number one choice for the best artificial Christmas trees, wreaths and garland. Enjoy shopping the largest selection of prelit Christmas trees online with over 75 unique tree styles to choose from. Our pre-lit trees have the most realistic and natural appearance that is true to nature's creation. We design our artificial trees around quality, reliability, and lifelike evergreen foliage using Real-Needle ™ technology.
Contact info
22N102 Pepper Rd, 60010, Lake Barrington, United States
- 847-527-8880
- info@treetime.com
- www.treetime.com
4.5
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 94% of negative reviews
Typically replies within 1 week
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I cant answer this as I don't know how…
I cant answer this as I don't know how my experience is or will be, the Christmas Tree is on backorder and not ready to ship yet.
May 8, 2026
Reply from Treetime
When you bought this it was on pre-order. We are waiting for these to come back in stock and as soon as it does it will ship to you. This is why you haven't rec'd the order yet. Please accept my apologies as the invitation for a review is automatically sent a few weeks after purchase and doesn't account for pre-orders in the off-season.
Impeccable customer service
Impeccable customer service! They were out of the smaller tree in this style that I had originally ordered. A very kind woman called me and worked with me and searched with me until they honored the price for the 1 foot taller tree that they did have in stock because nothing else worked with my space at home.Overall, a great experience with the company. And the tree is beautiful!
May 24, 2026
Reply from Treetime
Thank you so much for your wonderful review.
I liked that your site gave a visual of…
I liked that your site gave a visual of what I purchased on a Christmas tree and how to decorate around the candelabra ♥️
May 9, 2026
Reply from Treetime
Thank you for taking the time to write us a review and for being our customer!
I managed to order and receive the…
I managed to order and receive the replacement bulbs for my tree. they arrived within a few days of orderingm
May 1, 2026
Unprompted review
Reply from Treetime
Thank you for taking the time to write us a review and for being our customer!
Able to buy a Christmas tree out of…
Able to buy a Christmas tree out of season at reasonable price. as president of a New York State Society (Children of the American Revolution), we are partnering with Daughters of the American Revolution to decorate a Christmas Tree in Patriotic theme for America 250. the youngsters are working on crafting handmade decorations for the 4ft. tree that we obtained from your company. this will be offered up for auction at a Christmas Festival in late Autumn to benefit a local museum and historical site in our community (Canandaigua Granger Homestead). this could prove to be a very generous donation and great service project from our young CAR members, including the patriotic values of historical preservation and service that CAR embodies. by offering a quality project for a value price and adding the charm of designing handmade ornaments, it increases the potential value of our donation. thank you. we will consider using your company in the future. Natalie DeTraglia, senior leader Ensign Robert Wilson, New York Society Children of the American Revolution
April 12, 2026
Unprompted review
Reply from Treetime
Thank you for taking the time to write us a review and for being our customer!
I have not yet received my order.
April 29, 2026
Reply from Treetime
When you bought this it was on pre-order. We are waiting for about 200+ of these to come back in stock and as soon as it does it will ship to you. This is why you haven't rec'd the order yet. Please accept my apologies if this wasn't made clear and let me know if you'd like to keep the order active.
Beautiful full branches
The tree I purchased was full with greenerie & well lit. Fits perfectly on my end table. I leave the tree up year round & change decorations for the season. Everyone loves it. The previous tree I had was a little large & very few branches. This tree is great!
April 15, 2026
Reply from Treetime
Thank you for taking the time to write us a review and for being our customer!
Able to purchase a Christmas tree out…
Able to purchase a Christmas tree out of season at fair price . As president of a New York State Society ( Chilren of the American Revolution( we are partnering with Dons of the American Revolution to decorate a Christmas Tree in Patriotic theme for America 250 .. The youngsters are working on creating handmade decorations for the 4ft. Tree that we purchased from your company . This will be offered up for auction at a Christmas Festival in late Autumn to benefit a local museum and historical site in our community (Canandaigua Granger Homestead )
This could prove to be a very generous donation and great service project from our young CAR members including the patriotic values of historical preservation and service that CAR embodies .
By offering a quality project for a value price and adding the charm of designing handmade ornaments it increases the potential value of our donation .
Thank you . We will consider using your company in the future .
Natalie DeTraglia , senior leader Ensign Robert Wilson , Nee York Society Children of the American Revolution
April 16, 2026
It was easy to order a candle for a…
It was easy to order a candle for a relative, and I received it promptly.
February 17, 2026
Replacement bulbs
I was able to order and receive the replacement bulbs for my tree. The arrived within a few days of ordering.
December 29, 2025
Quick delivery
Quick delivery. Tree looks good and the storage case looks pretty heavy duty. Hopefully all works well when we setup for first time this coming holiday.
February 11, 2026
Easy to set up
The tree was exactly as they advertised. It was easy to set up, I liked having a remote control & choosing what color I wanted to enjoy that day.
January 17, 2026
spare Bulbs— little help from Company.
I have a 20 year old artificial tree and the lights are starting to burn out. The spare bulbs in the store are of a different size.
Google led me to you. I asked for assistance helping locate the correct bulbs, providing all the specifications on the tree. I expected as a Christmas Tree store you would have some information about older trees. The response I got was, paraphrasing, we don’t have that info and I should use the pictures as a guide. So that is what I did. I held up my burned out bulb to the computer screen and tried to find a match. The seems like an opportunity for the company. Become the experts on current and past trees!! It is your business.
January 29, 2026
Reply from Treetime
We only provide spare bulbs for the trees we sell and manufacture, unfortunately. This is likely why you couldn't find what you're looking for. My guess is your tree was from Tree Classics, which was a store that went out of business back in 2010. I hope you have luck with your tree and repairs.
Perfect Tree
This tree, the Victorian Fir, is perfect if you like to load up with decorations. The tree is very full but with enough space in between branches for ornaments. The shape was perfect, I did not want a cone shaped one and these branches were nicely staggered, like a real tree. I’m very happy with my purchase.
January 28, 2026
Hard for me to give a review when I…
Hard for me to give a review when I haven’t received the item it won’t be shipped until fall. That’s when I will give a final review.
January 4, 2026
The ornament is beautiful
The ornament is beautiful and I can use this not just for Christmas but because the tree on the ornament is decorated with hearts I can put it for Valentines day too with the rest of my Valentines decorations.
January 22, 2026
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