Viva Maia Reviews 

386
TrustScore 4.5 out of 5

4.4

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Company details

  1. Cosmetics Store

Written by the company

Hola! Du bist auf Trustpilot, weil du Viva Maia noch nicht kennst? Fragen zu den Produkten hast? Oder eine schlechte Erfahrung mit uns hattest? In allen Fällen, wir sind für dich da! Wir haben bisher noch kein bezahltes Trustpilot Konto. Da wir uns diese Kosten, als familiengeführtes Unternehmen, momentan noch nicht leisten wollen. Daher, können wir nicht direkt auf deine Bewertung reagieren. Wir würden uns daher freuen, wenn du auch mit uns in Kontakt trittst! Wir wollen dir weiterhelfen und uns immer verbessern! Nun kurz zu uns - Viva Maia Unsere Firma sitzt in Mexiko Stadt und in Deutschland Berlin. Mein Mitgründer ist Mexikaner, ich bin Deutsche. Wir produzieren zu 100% in Mexiko. Wir haben dort 3 Produktionsstädten und all unsere Produkte werden, unter höchsten Qualitätsstandards, hergestellt. Wir basieren unsere Formulierung auf tradionellem, meso amerikanischem Pflanzenwissen und auf neuester Forschung. Unsere Produkte sind natürlich und effektiv. Wenn du mehr über uns wissen willst, schau gerne auch auf unseren Social Media Accounts vorbei @vivamaia.beauty und kontaktiere uns auch gerne dort.


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4.4

Excellent

TrustScore 4.5 out of 5

386 reviews

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Replied to 100% of negative reviews

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4.4

All reviews

(386)

158 reviews in the last 12 months

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Rated 5 out of 5 stars

Perfect service

Perfect service, wonderful product.

July 16, 2026
Unprompted review
Viva Maia logo

Reply from Viva Maia

Hola 🩷
Thank you so much for taking the time to leave us a review 🌵
Short and sweet, just like great skincare should be 😄 We are so happy you are enjoying the experience from start to finish ✨
Warm regards & buen día - Team Viva Maia 🩷☀️

Rated 5 out of 5 stars

Amazing clarifying mask

I have so far tried the clarifying mask - it made my skin incredibly smooth and feel super clean, while at the same time it smelled really good - what a treat for the skin!
Bonus for the wonderful packaging and how well it fits my bathroom.

April 8, 2026
Unprompted review
Viva Maia logo

Reply from Viva Maia

Hola! 💚
Thank you so much for your amazing feedback! 🥰
We’re so happy to hear that the Clarifying Mask left your skin feeling incredibly smooth and clean and that you enjoyed the natural scent as well. ✨ And your kind words about the packaging mean a lot to us too. We love that it fits so beautifully into your space! 🌿Best wishes & buen día! 💚 Team Viva Maia 💚

Rated 5 out of 5 stars

Good for hormonal acne and back acne

I love the products, since i have hormonal acnes and i have ti be very careful with what I use, the vivamaia stuff saved me and my acne. Btw the dark brown bar is also very good for back acne 😉

December 25, 2025
Unprompted review
Viva Maia logo

Reply from Viva Maia

Hola Frau Tusha! 💚
Thank you so much for your amazing feedback! 🥰
We’re incredibly happy to hear that Viva Maia has helped you with hormonal acne and even back acne, and yes, the dark brown bar is a real favorite for that 😉✨Best wishes & buen día! 💚Team Viva Maia

Rated 5 out of 5 stars

great quality!

quality of product and customer experience!

July 14, 2025
Viva Maia logo

Reply from Viva Maia

Hola! 😊
Thank you so much for your lovely review – we're thrilled that both the product quality and your experience with us made you happy! 💛
Regards and buen día! 💚 Team Viva Maia

Rated 5 out of 5 stars

Soft skin

I have only been using the products for some days now. I like the textures. My skin feels wonderful: smooth and soft after the use of cleanser, toner and serum.

June 8, 2025
Unprompted review
Viva Maia logo

Reply from Viva Maia

Hola! 😍
So happy to hear that! Your skin will love the products even more in the next few weeks! 💚

Rated 4 out of 5 stars

Great product

Regarding the product, I would give them five stars. I am using this product now for the second year and I’m completely convinced about it.

The only negative point is that you have to wait sometimes more than 4 - 5 weeks to get your products delivered. But if you know it, it is okay and it is worse to wait for it, believe that. 

May 30, 2025
Unprompted review
Viva Maia logo

Reply from Viva Maia

Hola! 😍
Thank you so much for your lovely feedback — that makes us really happy! 💚 And of course, we want to sincerely apologise for the long waiting time. We know it’s not ideal, but it means the world to us that you still trust and love our products!

Rated 5 out of 5 stars

Natural products (also for men!) that actually work

As a man, I always find it hard to use a product that smells neutral and simply does its job. With VivaMaia I notice a difference in how my skin looks and feels. I don't know how to explain it, it just looks cleaner and healthier? The order process was straightforward, I like the no-plastic packaging. All good.

December 17, 2024
Unprompted review
Rated 5 out of 5 stars

I absolutely love their products!!

I absolutely love their products!!!

My order took a while to arrive but I was told it would be this way because I preordered a set.

What can I say? It was worth the wait!

I love them because my skin looks really better after two months using them.
I love them because of the production fairness and transparency.
And I really love them because both, they position Mexico’s skin care name higher; and help my home country. <3

¡Gracias Viva Maia!

August 15, 2024
Unprompted review
Rated 5 out of 5 stars

Insanely good products - tepezchouite is the best!

I am so happy with these products. They aren’t yet shipped to the US but that didn’t stop me. I had them shipped to Portugal, where a friend got them and traveled to California, then they shipped them to me in Nashville. It was well worth the wait. The customer service was great and they helped me keep track of the package (which arrived way more quickly than I expected). Top notch company. I really hope they start shipping to the US because now all my friends want to buy.

February 20, 2024
Unprompted review
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