Reply from Viva Maia
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Company details
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Hola! Du bist auf Trustpilot, weil du Viva Maia noch nicht kennst? Fragen zu den Produkten hast? Oder eine schlechte Erfahrung mit uns hattest? In allen Fällen, wir sind für dich da! Wir haben bisher noch kein bezahltes Trustpilot Konto. Da wir uns diese Kosten, als familiengeführtes Unternehmen, momentan noch nicht leisten wollen. Daher, können wir nicht direkt auf deine Bewertung reagieren. Wir würden uns daher freuen, wenn du auch mit uns in Kontakt trittst! Wir wollen dir weiterhelfen und uns immer verbessern! Nun kurz zu uns - Viva Maia Unsere Firma sitzt in Mexiko Stadt und in Deutschland Berlin. Mein Mitgründer ist Mexikaner, ich bin Deutsche. Wir produzieren zu 100% in Mexiko. Wir haben dort 3 Produktionsstädten und all unsere Produkte werden, unter höchsten Qualitätsstandards, hergestellt. Wir basieren unsere Formulierung auf tradionellem, meso amerikanischem Pflanzenwissen und auf neuester Forschung. Unsere Produkte sind natürlich und effektiv. Wenn du mehr über uns wissen willst, schau gerne auch auf unseren Social Media Accounts vorbei @vivamaia.beauty und kontaktiere uns auch gerne dort.
Contact info
Uhlandstraße 28, 10719, Berlin, Germany
- support@vivamaia.com
- vivamaia.com
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Amazing clarifying mask
I have so far tried the clarifying mask - it made my skin incredibly smooth and feel super clean, while at the same time it smelled really good - what a treat for the skin!
Bonus for the wonderful packaging and how well it fits my bathroom.
Reply from Viva Maia
Good for hormonal acne and back acne
I love the products, since i have hormonal acnes and i have ti be very careful with what I use, the vivamaia stuff saved me and my acne. Btw the dark brown bar is also very good for back acne 😉
Reply from Viva Maia
Soft skin
I have only been using the products for some days now. I like the textures. My skin feels wonderful: smooth and soft after the use of cleanser, toner and serum.
Reply from Viva Maia
Great product
Regarding the product, I would give them five stars. I am using this product now for the second year and I’m completely convinced about it.
The only negative point is that you have to wait sometimes more than 4 - 5 weeks to get your products delivered. But if you know it, it is okay and it is worse to wait for it, believe that. 
Reply from Viva Maia
Natural products (also for men!) that actually work
As a man, I always find it hard to use a product that smells neutral and simply does its job. With VivaMaia I notice a difference in how my skin looks and feels. I don't know how to explain it, it just looks cleaner and healthier? The order process was straightforward, I like the no-plastic packaging. All good.
I absolutely love their products!!
I absolutely love their products!!!
My order took a while to arrive but I was told it would be this way because I preordered a set.
What can I say? It was worth the wait!
I love them because my skin looks really better after two months using them.
I love them because of the production fairness and transparency.
And I really love them because both, they position Mexico’s skin care name higher; and help my home country. <3
¡Gracias Viva Maia!
Insanely good products - tepezchouite is the best!
I am so happy with these products. They aren’t yet shipped to the US but that didn’t stop me. I had them shipped to Portugal, where a friend got them and traveled to California, then they shipped them to me in Nashville. It was well worth the wait. The customer service was great and they helped me keep track of the package (which arrived way more quickly than I expected). Top notch company. I really hope they start shipping to the US because now all my friends want to buy.
You need to try it!!!!!
I loved it. It changed my skin in a very healthy & good way. Definitely one of the best products I’ve used in my life.
I loved how the natural products make…
I loved how the natural products make their magic. It is unreal how easy it is to keep a healthy skin using mexican ingredients. Love the innovation!
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