Vinted SE Reviews 

5,129
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 526 reviews, reviewers had a great experience with this company. Customers find the platform incredibly easy and smooth for both selling and buying items, appreciating the straightforward process for uploading, listing, and managing transactions. Many people highlight the simple user experience, efficient delivery handling, and clear communication, making it a fun and convenient way to recycle goods and make money. Reviewers often describe the overall process as very good and reliable, providing a trusted experience for users. However, some reviewers were not happy with customer service, frequently mentioning slow response times and a lack of effective resolution for issues. People reported difficulties with withdrawing balances and concerns about money being withheld, alongside experiences where support was unresponsive or relied on unhelpful chatbots. There were also instances where customers raised concerns about counterfeit goods being sold on the platform.

What people talk about most

Product

Users describe ambiguous interactions with product, with many finding the platform good for selling unused... See more

User experience

Clients share positive opinions on user experience, with many reviewers finding the app easy to use for both... See more

Website

Customers consistently note ambiguous experiences with the website, with many praising its ease of use for... See more

Customer service

Reviewers highlight negative aspects of customer service, with many expressing significant dissatisfaction... See more

Delivery service

Customers had ambiguous experiences with delivery service, with some finding the shipping process easy and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I like the platform, makes it really easy to be a part of the circular economy and save some money doing it. I experienced a real high selling a lot of stuff in the beginning (10+ items in just a few... See more

Rated 4 out of 5 stars

Vinted works well in almost all aspects. Connects people to be able to buy from eachother through long distances with a good range of categories and specifics about the product. My only downside about... See more

Rated 4 out of 5 stars

I sold many thing and it was really easy to get the money and they infrom you about every detail about the shipping. One thing they could improve is that the postage should cost a little less when you... See more

Rated 4 out of 5 stars

Everything has been great and it’s so easy to list and sell items I don’t want or need anymore but one thing has come to my mind. When I buy things from other countries, could you make the tracking li... See more


Company details

  1. Online Marketplace
  2. Clothing Store
  3. Men's Clothing Store
  4. Second Hand Store
  5. Vintage Clothing Store
  6. Women's Clothing Store

Written by the company

Vinted är ett inkluderande community och en mångsidig marknadsplats som strävar efter att göra andra hand till ett förstahandsval. Miljontals medlemmar över hela Europa köper och säljer begagnade saker hos oss varje dag. Sälj avgiftsfritt och fynda unika kvalitetsartiklar - på Vinted hittar du allt från mode, elektronik och heminredning till husdjurstillbehör och mycket mer.


Contact info

4.1

Great

TrustScore 4 out of 5

5K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.1

All reviews

(5,129)

1,567 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I love shopping on vinted

I’m loving this app so much, it has made me feel like a business woman, I’ve sell many items here and bought many more also, it is so trust worthy app, i just love it

July 22, 2026
Unprompted review
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Rated 5 out of 5 stars

I discovered Vinted through a friend…

I discovered Vinted through a friend who encouraged me to download the app and start selling my clothes. At first, I struggled and didn’t make any sales for months. I almost gave up because I didn’t understand how to take good photos or create attractive listings.

A few months later, I decided to try again with better photos and more detailed listings. That’s when everything changed. I started making sales, and the experience has been amazing ever since.

I really appreciate how easy Vinted makes it to give clothes a second life while earning some extra money. It’s a great way to reduce waste and help others find quality items at affordable prices. I’m very happy with my experience and would definitely recommend Vinted to anyone who wants to buy or sell pre-loved clothing.

June 15, 2026
Unprompted review
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Rated 5 out of 5 stars

It’s so smooth and easy to both sell…

It’s so smooth and easy to both sell and buy from others. One thing I appreciate the most is that I don’t have to deal with weighing my stuff and arrange with the postage, the app does that for you! All you have to do is tp upload, sell/buy. Easy and great!

July 14, 2026
Unprompted review
Rated 5 out of 5 stars

Easy, secure and competitive shipping prices

Easy and quite secure way for both me and the buyer to sell records. So far I haven't been involved in any incidents so I can't complain about anything. Delivery services and shipping prices are very competitive as a swede.

July 12, 2026
Unprompted review
Rated 1 out of 5 stars

Vinted wouldn't help me

Received my package completely bent, what did vinted do? They stopped responding me for almost two weeks and finally answered today that they couldn't do anything since the period for me to send more evidence was over, well no shit, they never told me to send more evidence until the period was over, i had the buyer protection too and still had to keep the bent product and still had to pay full price.

July 11, 2026
Unprompted review
Rated 1 out of 5 stars

I have had a problem since February…

I have had a problem since February 2026, I have been in contact with more than 10 different custom service. They still haven’t offered me any type of solution. I would NOT recommend you selling here!!

July 10, 2026
Unprompted review
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Rated 5 out of 5 stars

Good value

Perfect place to sell and buy clothing, householding goods, books etc. Endless possibilities for both buyer and seller.

July 6, 2026
Unprompted review
Rated 5 out of 5 stars

I really like Vinted

I really like Vinted. Maybe to much, cause it is addictive. I've skipped all of my social media, and substituted it with massive shopping on Vinted. To find a nice hoodie to a reasonable price is marvelous. Now I've got three pair of jogging shoes in my hallway, and expecting another pair. Got to start running soon.

July 8, 2026
Unprompted review
Rated 4 out of 5 stars

What I think

The app is really nice and secure!! The only thing is that i think the extra cost when buying is very expensive and makes the value for the product less

July 7, 2026
Unprompted review
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Rated 1 out of 5 stars

Package lost

Package lost. “Technical problems” when wanting to claim the money back. Only two days to object. The business model appears rather dubious.

July 6, 2026
Unprompted review
Rated 5 out of 5 stars

Easy and simple app

It’s an easy app and simple ways to connect and shop or sell and buy.
Much easier than facebook marketplace etc.

July 6, 2026
Unprompted review
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Rated 1 out of 5 stars

Zero buyer protection. No response from Vinted for weeks

A seller sent an item that was SNAD. The vinted team claim to respond within 48 hours. It was been weeks. Both the seller and myself keep contacting them to get a shipping lable. They are holding money for an item that needs to be refunded. Zero protection offered despite payment.

July 6, 2026
Unprompted review

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