Vinted PT Reviews 

7,601
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 511 reviews, reviewers had a great experience with this company. People frequently share that the online platform is extremely intuitive, very easy to navigate, and makes buying and selling second-hand items completely seamless for everyone involved. Consumers also truly appreciate how very simple it is to list products, manage inventory, and handle shipping labels automatically without encountering any major technical complications. However, some people mentioned that customer service is unresponsive, highly automated, and often struggles to resolve listing or transaction disputes effectively. A few reviewers also noted frequent communication delays when waiting for a helpful response or dealing with unexpected account blocks.

What people talk about most

Product

Clients share ambiguous opinions on product experiences, highlighting both great finds and major issues.... See more

User experience

Reviewers highlight positive aspects of user experience, describing the platform as simple, intuitive, and... See more

Website

Customers had ambiguous experiences with website navigation and features. Many reviewers praise the shopping... See more

Application

Users describe positive interactions with app, finding it simple, intuitive, and secure for buying and... See more

Customer service

Customers consistently note negative experiences with customer service, describing it as largely absent and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

No issues with Vinted, but the post sometimes fails when sending through the locker system. The lockers usually don’t follow the guidelines for parcel size, which is a bit silly taking into account th... See more

Rated 4 out of 5 stars

Very easy to sell and deliver. That being said, some categories like car parts, tools, accessories and parts for watches should have their own category.

Rated 4 out of 5 stars

I love the whole concept of reusing stuff from other people instead buying new ones, makes so much sense and it is easy to work with, I just feel like some of the prices can get so much more expensive... See more

Rated 5 out of 5 stars

I use Vinted for both buying clothes and selling clothes I don’t use anymore and I must say I’m very happy with it. It’s very easy to use and the fact that the transport is calculated on the price and... See more


Company details

  1. Online Marketplace
  2. Clothing Store
  3. Men's Clothing Store
  4. Used Clothing Store
  5. Vintage Clothing Store
  6. Women's Clothing Store

Written by the company

A Vinted é uma comunidade única que se dedica a transformar os artigos em segunda mão em primeira escolha. Todos os dias, os nossos milhões de membros compram e vendem artigos em segunda mão em toda a Europa. Vende sem taxas e descobre artigos incríveis e de qualidade – desde moda, eletrónica, decoração para a casa, acessórios para animais e muito mais.


Contact info

4.2

Great

TrustScore 4 out of 5

8K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.2

All reviews

(7,601)

1,561 reviews in the last 12 months

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Rated 1 out of 5 stars

Bought a camera from a seller but…

Bought a camera from a seller but instead got a little packet of sunflower seeds and I tried to contact vinted the seller but I didn’t get no response I wish that they would make contacting vinted more convenient and easier (btw this was today that I picked up the package and found out that I was scammed )

August 28, 2026
Unprompted review
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Rated 5 out of 5 stars

Vinted are helping me

Vinted are helping me, a lot. I start as a book seller and i am loving the experience. I can buy things i really need and it is a good help for these times of inflaction. Thank you and best of sucess for the Vinted comunity. From Portugal with love. Mafalda Ramos
Buy less, buy better.

August 27, 2026
Unprompted review
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Rated 5 out of 5 stars

A very simple and secure app platform…

A very simple and secure app platform to use for conducting business.

All my purchases and sales so far have gone super well, very secure and uncomplicated.

At first, we have a feeling of doubt and insecurity because it involves money and shipping/receiving bureaucracy, but these doubts quickly disappear as soon as we start navigating.

August 26, 2026
Unprompted review
Rated 1 out of 5 stars

Non-delivery, poor service, zero support, commercial bad practice, you will lose your money!

This is an absolutely disgusting commercial practice. Looking for a substitute for eBay in Europe, found this website.

I bought an item; the seller sent it right away, and what happened? Vinted's extremely low-cost, poor-quality delivery company just sits on the product without moving it. Probably waiting for a big, bulky order to send everything at once. It says it takes 25 business days (! -- yes, inside EU) to deliver a parcel that is right next door. And then, you have 2 days to complain, or they will never refund your money.

And by the way, the shipping company is a reliable,  famous one. This happens only with Vinted orders, with paid delivery, because this company probably squeezes the most out of the shipping company, just like they do with all sellers and buyers on its platform. 

Customer support, after you made your payment, is of course non-existent.  They just copy and paste FAQs and close the chat. You reopen it, and they close it again. It's so funny!

Do not be stupid like me, and do not use this platform. You will regret it immensely. Don't believe me? Check the other reviews here, looks like they do a poor job with sellers too.

Did you notice how they separate the company by country here? So they can keep a good rating with low-population countries, and the bigger countries' (more orders) extremely low rating gets hidden, visually, when you research them.

Should have checked it here before. Lesson learned. Do not make my mistake!

ORDER (inbox) 24429533681

August 18, 2026
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Rated 5 out of 5 stars

Proved me wrong

From all the marketplaces out there, I always overlooked Vinted because I thought it was just a clothing marketplace. Big mistake. Vinted has turned out to be the best one so far. It’s simple, manageable, and user friendly.

August 24, 2026
Unprompted review

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