urlaubstransfers Reviews 

3,342
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

Service was impeccable as always - everything was smooth fast and efficient,, and at a VERY good price Der Service war wie immer tadellos – alles lief reibungslos, schnell und effizient ab, und das... See more

Rated 4 out of 5 stars

Polite driver, comfortable seats, good air-conditioning. It would be good to know the timetable leaving the airport because we rushed through then sat on the coach for a hour before departing. On... See more

Rated 5 out of 5 stars

Everything was great. When i had gone to Palma, i went straight to MTS office on airport. I've got coach number. I went very fast to my hotel in Magaluf. It took about 30 minuts. Return tr... See more

Rated 5 out of 5 stars

Very very happy with the transfer to and from the hotel. The bus was waiting for us when we got to thr airport and on return we advised we be picked up at 08:05 on the most and thatvis the exact time... See more

Company details

  1. Tour Agency
  2. Airport Shuttle Service

Written by the company

Ihr zuverlässiger Shuttle Service weltweit: Transfer im Urlaubsland zwischen Hotel, Hafen und Flughafen zu günstigen Festpreisen bequem online buchen! Wählen Sie zwischen privaten Flughafentransfers und einem günstigen Shuttle Service.


Contact info

4.2

Great

TrustScore 4 out of 5

3K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 61% of negative reviews

Typically replies within 1 week

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4.2

All reviews

(3,342)

505 reviews in the last 12 months

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Rated 5 out of 5 stars

Service was impeccable as always


Service was impeccable as always - everything was smooth fast and efficient,, and at a VERY good price
Der Service war wie immer tadellos – alles lief reibungslos, schnell und effizient ab, und das zu einem SEHR guten Preis

July 3, 2026
Unprompted review
Rated 4 out of 5 stars

Polite driver

Polite driver, comfortable seats, good air-conditioning.

It would be good to know the timetable leaving the airport because we rushed through then sat on the coach for a hour before departing.
On the return our pick up point was changed this meant we walked double the distance from where we were dropped.

June 21, 2026
Unprompted review
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Rated 2 out of 5 stars

Horrendous journey

26/11/25 After taking over an hour to get through passport control at Fuerteventura airport we were hoping to make up time and arrive at our hotel in Jandia before dark. The information said that the transfer would take approximately just over an hour. We arrived at the allotted bus stop D4 at the airport at 16.00 only to be told that the bus had broken down. We waited until 16.40 for a bus to arrive and depart (with passengers from D3 stop also). We stopped at over 20 hotels before finally arriving at Jandia - the last stop - at 19.10! 2 1/2 hours- horrendous journey. After dropping every other passenger off directly outside their hotels the driver stopped on the main road and pointed up a hill to our hotel Sol Jandia 150m away. There was perfectly good access to our hotel but he stopped on the main road

November 26, 2025
Unprompted review
Rated 1 out of 5 stars

Last time the transfer did not turn up…

Last time the transfer did not turn up and we had to get a taxi.
This time we were held up in customs but I went out to the transfer and told them. The driver said no problem but he had left when we got out from customs. The rep said it was our problem and we could not expect him to wait. I pointed out that he was in breach of contract but he shrugged his shoulders and said "not my problem" . He then got us a taxi that we had to pay for at probably twice the normal rate but at 23.00hrs we had no choice.

November 9, 2025
Unprompted review
Rated 2 out of 5 stars

All arrivo non c era nessuno

We had to search all over the airport for your representative because there was no one there when we arrived. After a long wait, we finally found him.
He rushed us onto the bus, saying it was leaving. We were stuck at the airport on the bus for another hour.
Perhaps the service could be improved.

October 20, 2025
Unprompted review
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Reply from urlaubstransfers

Hello Antonio Marino,
we are sorry to hear that you had to wait upon your arrival and did not feel optimally taken care of. This should, of course, not happen.
We hope the rest of your trip went smoothly and would be delighted to convince you of our service on a future booking.
Best regards
Christian - urlaubstransfers

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Rated 4 out of 5 stars
urlaubstransfers logo

Reply from urlaubstransfers

Good day Costel Coravu,
thank you for your feedback. Transfers in Mallorca can take a bit longer depending on the route and number of stops.
We hope the ride was still pleasant and that you arrived at your hotel safely.
Best regards
Christian - urlaubstransfers

Rated 5 out of 5 stars

Very very happy with the transfer to…

Very very happy with the transfer to and from the hotel. The bus was waiting for us when we got to thr airport and on return we advised we be picked up at 08:05 on the most and thatvis the exact time the bus turned up. Thank you for your service and we will definitely be using you again and recommending to family and friends. Thanks again.

April 30, 2025
Unprompted review
Rated 5 out of 5 stars

Super transfer

On time, excellent driver, clean car.
Thank you for making our transfer easier and pleasant.

October 14, 2024
Unprompted review
urlaubstransfers logo

Reply from urlaubstransfers

Hello Noemi Negrisanu,

Thank you for taking the time to rate us.

We are very pleased that you were satisfied with our transfer service. We hope that we could inspire you to book with us again.

Best regards,
Lina from the urlaubstransfers-Team

Rated 5 out of 5 stars

On time and quick

The transfer was quick and the personal was on time to greet and meet us. We are really satisfied with the service.

August 17, 2024
Unprompted review
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Reply from urlaubstransfers

Hello Martine Grossmann,

thank you for taking the time to rate us.
We are pleased that you were satisfied with your transfer service. Hopefully we were able to inspire you to book with us again.

Best regards,
Lina from the urlaubstransfers team

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Rated 2 out of 5 stars

It was quite a stressful and unpleasant…

It was quite a stressful and unpleasant experience. The driver told us that the bus would leave in 30 minutes, but he left without us and our luggage 10 minutes later, while we were returning from the toilet.
Eventually we got our luggage back, but it cost us time and nerves.

June 13, 2024
Unprompted review
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Reply from urlaubstransfers

Hi Bohdan Liba,
we are sorry for the unfortunate situation with your transfer. To give our partner on spot a feedback, you can send us an email with your booking number to antwort@vtours.de.
Best regards
Ronja
urlaubstransfers-Team

Rated 1 out of 5 stars

They never showed up

They never showed up . I arrived st 2am. They didn't answer the phone . I had to get a taxi that cost 90 euro

January 12, 2024
Unprompted review
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Reply from urlaubstransfers

Good day Jackie,

we are very sorry that there was inconvenience with the transfer on site. You are welcome to submit your taxi invoice to us for examination. Please send an e-mail to kundeservice@vtours.de.

Thank you and best regards, Lisa from urlaubstransfers Team

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Rated 4 out of 5 stars

communication .

we had difficulty with communicating with your service when we departed Monastir Tunisia however our return trip your serviced emailed us the information and we were met at the gate and delivered to Monastir in a timely fashion. I would highly recommend your service to fellow friends and boating community.

December 22, 2023
Unprompted review
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Reply from urlaubstransfers

Dear Diane Alarie,

thank you for your positive rating.We are pleased that you were satisfied with our service and would recommend us.

We would be happy to welcome you again soon.

Kind regards, Joana from the urlaubstransfer-Team

Rated 1 out of 5 stars

Transfer no show caused us a lot of stress and money to resolve !

Have just been sent an automated email asking for feedback about our trip as they want to have 'perfect service' - the irony ! Never used this transfer company before but thought I'd give it a try compared to the usual one. In this instance, it proved to be a big mistake !
Never received any confirmation about our transfer from the hotel to the airport 24 hours before departure, as stated, in the paperwork. Asked several times at the hotel but they never received any email and the internet link you could also use never showed it either. No live chat available (offline) and left a message through the app which was never responded to. The hotel reception kindly tried to phone the emergency numbers several times shown on the paperwork in case of any issues but to no avail - pointless. This left us very stressed and ruined our last holiday day trying to sort it out. In the end, several stressful hours later, we had to admit defeat and the hotel had to organise a taxi for us which cost well over £100 ! It's a good job we just had that amount of cash left otherwise we don't know what we would have done or how we would have got back home. On return, I emailed a complaint but just got an automated message that it could be 8-10 weeks before a response - that is way too long. I would be very grateful if our taxi fare could be refunded and an explanation given about the above because this proved to be a very problematic experience.

October 31, 2023
Unprompted review
urlaubstransfers logo

Reply from urlaubstransfers

Good day Kram,

Thank you for taking the time to describe your request in detail.
We are very sorry that you had difficulties in obtaining the transfer time on site. We would like to check your request again and ask about the status of your complaint. Please let us know in via e-mail to antwort@vtours.de with your booking number and a note to this review.

Best regards, Lisa from urlaubstransfers Team

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