TopResume Reviews 

14,414
•
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 183 reviews, reviewers had a great experience with this company. Customers frequently praise the knowledgeable, friendly, and professional staff who provide incredibly helpful guidance and maintain swift communication throughout the entire journey. Consumers also love the efficient service and seamless platform navigation, noting that writers are exceptionally prompt, organized, and truly easy to collaborate with. However, some people mentioned that certain additional features, such as job placement support or recruiter distribution, did not deliver the expected results. A few reviewers additionally felt that the final documents or formatting tools required significant personal adjustments to be fully effective for modern job hunts.

What people talk about most

Staff

People report positive experiences with staff, praising the team for being professional, efficient, and... See more

Service

Clients share positive opinions on service, frequently praising the seamless process, quick turnaround, and... See more

User experience

Customers consistently note positive experiences with user experience, highlighting the quick website... See more

Response time

Users describe positive interactions with response time, frequently praising the swift turnaround on edits... See more

Product

Consumers find product to be a mixed experience, with some reviewers expressing immense gratitude and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

This has been a great experience. I haven't looked for a job in over 25 years. This was the kick in the pants I needed. I enjoyed working with James and Armand. Both were efficient and responsive, as... See more

Company replied

Rated 4 out of 5 stars

The writer I was matched with was really informative. And each question was answered in a tailored and built upon the previous answer. I was given feedback and answers to follow up questions or edits.... See more

Company replied

Rated 5 out of 5 stars

“For me taking this step was initially done with anxiousness, not knowing what to expect. This was unnecessary. After purchasing and being contacted by John U, my anxiety faded and the following week... See more

Company replied

Rated 5 out of 5 stars

I was impressed by the level of professionalism with my writer and interview coach, as well as the swift turnaround on edits. Alden was very gracious and worked with me closely throughout the process-... See more

Company replied


Company details

  1. Resume Service
  2. also in
  3. Applicant Tracking System
  4. Career Guidance Service
  5. Employment Consultant
  6. Employment Search Service

About TopResume

Information provided by various external sources

Promo Image

Let our experts help you write the next chapter of your career.

Through our extensive network of professional writers, we offer career advice and analyze and write more resumes and LinkedIn profiles than any other service in the world.

TopResume will help you:

  • Use optimal keywords to get past the gatekeepers and on to hiring managers.

  • Turn your career history into an impactful story that employers want to read.

  • Translate your experience into noteworthy accomplishments.

  • Save time and effort so that you can focus on your career.

  • Land two times more job interviews within 60 days, guaranteed.

Ready to get started?

REVIEW MY RESUME FOR FREE
UPGRADE MY RESUME
MEET OUR WRITERS

Contact info

4.2

Great

TrustScore 4 out of 5

14K reviews

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Asks customers to review

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Replied to 87% of negative reviews

Typically replies within 24 hours

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4.2

All reviews

(14,414)

157 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Just more AI slop

They critique your resume and then provide you any number of absolute trash "optimized" drafts. Bad formatting, duplicate content, bad rewriting. To use any of their modifications, I had to completely strip the formatting and start fresh. Your resume reviewer will be presented as a human being. It is definitely not.

It's *almost* a scam, but they do at least provide something.

October 28, 2026
Unprompted review
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Rated 1 out of 5 stars

Save Your Money

Please save your money. This company is a joke. The first resume writer wrote a resume that was worse than any thing I had ever attempted. He included in the highlights how great I was at practicing jurisprudence or some such nonsense instead of saying I'm an attorney. The second writer was fantastic and I would give him five stars. But that's where it ended. After you pay your money for their writing services, they put you in something called carreer.io that's supposed to help you find a job. The catch--you have to pay ~$25.00 a month to keep it going. Then they say they will auto apply to jobs for you. So, I found one I wanted to apply for. But the resume they pulled was titled with my name and the words "6th Revision." I'm sure a hiring manager wouldn't be impressed with a title like that. But, how are we supposed to change it. That is an absolute mystery because there is no easy way to change it. I called TopResume and they told me I had to email autoreply. So, I did that. Three separate times with zero response. This company is a joke. I would never recommend their services to anyone. Don't waste your money even on the lowest service they offer.

October 1, 2026
Unprompted review
Rated 1 out of 5 stars

Cheaper AI Resume Services Available

My first resume write came back with so many AI marks. They argued with me for 10 minutes until they allowed me to send them the document. After looking at it, the guy said to me "well, we will rewrite it". Mind you I had one rewrite with my package I paid for. I bought the package that workds with Careerminds for job search help. The portal was a joke, even the career consultant admitted "you won't find a job on this site, you will have to network"

October 15, 2025
Unprompted review
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Reply from TopResume

Hi Christopher,

We’re very sorry to hear about your experience and apologize that the resume writing and the service did not meet your expectations. We understand your concerns regarding the rewrite process and the feedback you received from the career consultant, and we’re here to assist.

Please email us at Support@topresume.com with your details so our team can review your experience and assist you further.

Rated 1 out of 5 stars

⭐ 1/5

⭐ 1/5 — Very Disappointing Experience

I would not recommend TopResume based on my experience. I paid for a professional résumé service, but my résumé was never properly completed. I also noticed spelling and word choices that were not appropriate for a U.S. résumé and had to identify these issues myself. The writers are Indians residing in India. The Indians are used to the British way of writing.

To make matters worse, I was charged an additional $25 for a subscription that I did not expect. After paying for a professional service, I expected much better attention to detail, communication, and a completed résumé.

This experience was frustrating and disappointing. I would advise anyone considering this service to carefully review all charges and subscription terms before providing payment information.

July 31, 2026
Unprompted review
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Reply from TopResume

Hi Khadija,

Thank you for sharing your feedback. We’re sorry to hear about your experience and the concerns you’ve raised regarding the service and billing.

Unfortunately, we were unable to locate an account based on the information provided in the review. Please email us at support@topresume.com with the email address associated with your account so our team can locate your details and look into your concerns directly.

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Rated 1 out of 5 stars

If you are a seasoned professional - this is a scam.

TopResume sold me a professional job search packet that costs over $2,300. None of the commitments were kept by them. Their resume writer never reviewed my resume - just wanted me to complete 3-5 star stories so they could write my resume. The coach assigned to me knew nothing about me even after I spent hours completing a questionnaire. Their site does not scan the internet for new job opportunities that fit your profile. When - after 7 weeks of complaining - they finally assigned me a new coach, I mentioned that I found a job but that I would like to get some career coaching - they immediately said my contract was complete. They did NOTHING to help me land my job. Nothing. And they are keeping my $2300. Absolute scam.

August 5, 2026
Unprompted review
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Reply from TopResume

Hi C.B,

Thank you for sharing your feedback. We’re truly sorry to hear about your experience and understand how disappointing this has been.

We sincerely apologize for the frustration you’ve encountered and want to assure you that we’re here to address your concerns. Unfortunately, we were unable to locate your account based on the information available in your review, so we’ve requested some additional details through Trustpilot.

Once we receive that information, we’ll reach out to you directly to review your case and work toward a resolution.

Rated 5 out of 5 stars

Had a great experience

Had a great experience. My resume writer was awesome

July 21, 2026
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Reply from TopResume

Hi Ryan,

Thank you for your wonderful feedback! We’re delighted to hear that you had a great experience and that your resume writer made such a positive impression.

We truly appreciate your support and wish you every success in your job search.

Rated 5 out of 5 stars

Relic to masterpiece

In less than 7 days TopResume turned my resume from a 10 year old relic to an up-to-date masterpiece. My contact was thorough in their approach, and answered all of my questions.

July 24, 2026
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Reply from TopResume

Hi,

Thank you for your wonderful feedback! We’re so glad to hear that your resume was transformed into a modern, impactful document and that your writer was thorough and responsive throughout the process.

We truly appreciate your support and wish you the very best in your job search!

Rated 1 out of 5 stars

I would give them a minus 5!

I would give this service -5 (minus five!) stars if I could.

This company completely misrepresents itself as a career counseling service for highly educated professionals. In reality, it is an incredibly unqualified service that wastes your time and takes your money.

I paid $229 for a resume rewrite. The draft they sent back was not even close to a professional resume; it looked like a poorly written, overly wordy LinkedIn profile. Using it would actively damage my professional reputation.

When I requested a full refund, customer service refused, stating I was entitled to three rounds of revisions. However, the writer lacked basic resume-writing skills and had zero knowledge of my industry. No number of revisions could fix a draft this fundamentally flawed.

I had also paid an additional $190 for interview coaching. Their intake questionnaire indicated a coach matched to my specific profession would be assigned. When I called to confirm, customer service admitted that the coaching is a generic, one-size-fits-all program based only on standard interview types (like "elevator pitches" vs "structured interviews"), adding basics are the same!

They target highly professional websites to advertise expertise they completely lack. When I pushed back, they claimed the worthless draft met their "internal standards," which tells you everything you need to know about their quality and standards!

They delivered absolutely nothing of value, refused to refund my money, and wasted my time.
Avoid them at all costs.

July 14, 2026
Unprompted review
TopResume logo

Reply from TopResume

Hi FD,

Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet your expectations.

We would like the opportunity to review your concerns and address them properly. We have requested additional information through Trustpilot so that we can locate your account and investigate your case.

Alternatively, you can contact us directly at support@topresume.com with your account details, and our team will be happy to review your experience and assist you further.

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Rated 5 out of 5 stars

I received an executive-level job offer…

I received an executive-level job offer within six weeks of being laid off. Top Resume really knows what they are doing, and I highly recommend them!

June 23, 2026
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Reply from TopResume

Hi Stephanie,

Thank you for your wonderful feedback! We’re thrilled to hear that you received an executive-level job offer within six weeks and that our service helped support your job search. Congratulations on your new opportunity!

Your recommendation means a great deal to us, and we wish you continued success in your career.

Rated 5 out of 5 stars

Great communication from my resume…

Great communication from my resume writer, perfect execution on the point I was trying to convey, all around great job.

July 18, 2026
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Reply from TopResume

Hi Chance,

Thank you for your wonderful feedback! We’re delighted to hear that your resume writer communicated effectively and captured exactly what you wanted to convey. It’s great to know you were happy with the overall experience.

We truly appreciate your kind words and wish you every success in your job search.

Rated 4 out of 5 stars

Exceptional coaching an documents, Auto-Apply needs work

The coaching was exceptional and the updated documents were exactly what I was looking for.

Only negative would be the Auto-apply feature as it seems each time I select Auto-apply, i get a notice within a day that it failed and needs me to go in and manually update things which defeats the purpose.

July 12, 2026
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Reply from TopResume

Hi Kyle,

Thank you for your thoughtful feedback! We’re delighted to hear that you found the coaching exceptional and that your updated documents were exactly what you were looking for.

We also appreciate you sharing your experience with the Auto-apply feature. We understand how frustrating it can be when it requires manual intervention, and we’ll be sure to share your feedback with our product team as we continue working to improve its reliability and overall experience.

Rated 5 out of 5 stars

I like TopResume

I like that TopResume is very thorough and takes into consideration my goals and research of ideal roles prior to engaging in this work.

June 29, 2026
Unprompted review
TopResume logo

Reply from TopResume

Hi Sherry,

Thank you for your wonderful feedback! We’re delighted to hear that you appreciated the thorough approach and that your goals and target roles were carefully considered throughout the process.

We truly appreciate your support and wish you every success in your job search.

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Rated 4 out of 5 stars

I purchased a resume rewrite

I purchased a resume rewrite. Working with the writer was great and the product the was produced is top notch. The thing that they need to improve on is their communication. Whenever the writer was communicating with me, I was never notified in which the only way I knew about it was if I checked the website.

July 10, 2026
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Reply from TopResume

Hi Troy,

Thank you for your thoughtful feedback! We’re delighted to hear that you had a great experience working with your writer and were pleased with the quality of your rewritten resume. We also appreciate your comments regarding communication and notifications.

Your feedback is valuable, and we’ll be sure to share it with our team as we continue improving the overall user experience.

Rated 5 out of 5 stars

My resume looks amazing

My resume looks amazing! Jason really captured my experience in a way that I have not been able to do for myself. I am very thankful and I can't wait to see what opportunities come my way.

June 15, 2026
Unprompted review
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Reply from TopResume

Hi Shakia,

Thank you for your wonderful feedback! We’re delighted to hear that Jason was able to capture your experience in a way that truly reflects your professional background. It’s great to know you’re happy with your resume and feeling excited about the opportunities ahead.

We truly appreciate your kind words and wish you every success in your job search.

Rated 5 out of 5 stars

The turn around time on rewriting my

The turn around time on rewriting my, outdated formatted, resume was quicker than I expected. The resume now reads like I am the seasoned professional that I have been for the past 30 years. I would never have thought to rewrite my resume in this format.
The response time on any recommended updates from me to Oscar S was within a day or two. I love the format being presented to me in either a .docx or .pdf format. This makes it so much easier to upload and redefine for specific job descriptions.
I do not have any recommendations for doing things better. I think everything that was needed, by me was thought out very well. TopResume did an excellent job for the money.

May 7, 2026
Unprompted review
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Reply from TopResume

Hi David,

Thank you for your wonderful feedback! We’re delighted to hear that Oscar S. exceeded your expectations with the quick turnaround and transformed your resume into one that truly reflects your 30 years of professional experience. It’s great to know you appreciated the responsive communication, flexible file formats, and the overall value of the service.

We truly appreciate your kind words and wish you every success in your job search.

Rated 5 out of 5 stars

Outstanding collaboration

The promptness. The efficient communication. James A's work

July 15, 2026
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Reply from TopResume

Hi Jason,

Thank you for your wonderful feedback! We’re delighted to hear that you appreciated the prompt service, efficient communication, and the excellent work James provided.

We truly appreciate your kind words and wish you every success in your job search.

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Rated 5 out of 5 stars

Murph was wonderful

Murph was wonderful. The website design was a bit clunky, but the customer service was great.

July 8, 2026
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Reply from TopResume

Hi,

Thank you for your feedback! We’re delighted to hear that Murph provided you with wonderful service and that you had a positive customer support experience.

We also appreciate your comments about the website design and will share your feedback with our team as we continue working to improve the platform.

Rated 5 out of 5 stars

Great experience!

Great experience! My writer explained everything clearly and responded to my questions in an expedient manner. My Federal resume looks great! I really appreciate all his hard work!

July 10, 2026
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Reply from TopResume

Hi Toby,

Thank you for your wonderful feedback! We’re delighted to hear that you had a great experience and that your writer clearly explained the process, responded promptly to your questions, and delivered a federal resume you’re proud of.

We truly appreciate your kind words and wish you every success in your job search.

Rated 5 out of 5 stars

Great job with my resume

Great job with my resume, cover letter anc coaching session! Thanks!

July 10, 2026
TopResume logo

Reply from TopResume

Hi Keebs,

Thank you for your wonderful feedback! We’re delighted to hear that James provided such a professional, thorough, and communicative experience throughout the process. It’s especially rewarding to know that your federal resume, cover letter, and LinkedIn profile authentically reflect your experience and met your expectations.

We truly appreciate your kind words and wish you every success in your job search.

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