Tabasquishy Reviews 

33
•
TrustScore 2 out of 5

1.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 22 reviews, most reviewers were unhappy with their experience overall. Consumers frequently reported that the items are extremely sticky, collect dust and dirt very rapidly, and disintegrate or break apart within just minutes of play. People also mentioned that the products consistently fail to match the product measurements shown online and quickly lose their original shape. Some reviewers were not happy with the poor customer service and the strict company policy refusing refunds once packaging is opened. Buyers additionally noted that customer support responses were consistently slow, very unhelpful, and ultimately failed to adequately resolve recurring problems concerning damaged deliveries.

What people talk about most

Product

Customers consistently note negative experiences with product quality, reporting that items are extremely... See more

Quality

Users describe profound disappointment with product quality, reporting that items arrive damaged,... See more

Reviews shaping this summary

Rated 2 out of 5 stars

I bought 9 silicone molds from taba squishy .com and every single one was at the least a half inch or more smaller than the measurements shown on each product photo. The silicone molds are of very poo... See more

Rated 2 out of 5 stars

I ordered 2 taba squishy for my daughter for Christmas, she obviously opened them on Christmas day, she had a penguin an ginger bread man. The took the penguin out of the packet an straight away th... See more

Rated 2 out of 5 stars

Cute when they arrived, didn’t last 5 minutes by the end of the day they were EXTREMELY sticky and ruined. We had to throw some of them away the same day. Falling apart

Rated 1 out of 5 stars

I should have spent lesser money and got this on Amazon. Made a stupid decision to spend $70 to buy premium squishys and utterly disappointing. 3 out of 5 squishies already disintegrated when opened o... See more


Company details

  1. Web designer
  2. also in
  3. Baby Store
  4. Children's Toys Store
  5. e-Commerce Service
  6. e-Commerce Solution Provider
  7. Website Designer

Written by the company

TABASQUISHY® creates soft, playful silicone squishies designed for collecting, relaxing, and everyday fun. From our signature Dumplings to original characters, blind boxes, and creative themed collections, we focus on distinctive designs, satisfying textures, and a playful experience you won’t find in traditional foam squishies. Our motto is SOFT POWER — a little softness can make everyday life more fun. We’re constantly improving our products, packaging, and customer experience based on feedback from our community around the world.


Contact info

1.9

Poor

TrustScore 2 out of 5

33 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 30% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.9

All reviews

(33)

21 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I've had a really good experience with…

I've had a really good experience with tabasquisht! the products are cute, well-made,and even more enjoyable in person.The overall quality is great.The team is also lovely to communication with.I love their toys so much!!

October 30, 2026
Unprompted review
Advertisement
Rated 1 out of 5 stars

The squishies are disgustingly sticky

The squishies are disgustingly sticky. I am trying to return it because my niece can’t even touch it, but Taba Squishy won’t take anything back once the package is opened. Their return policy is unrealistic, and is designed to put the customer at a disadvantage. The way you would find out if there were issues with the toy, by opening the package to inspect the product, disqualifies you from being able to return it.

Also, they themselves must know that their product has an atrocious texture, since their suggestion is to leave it in the package and squeeze it through the plastic, or alter it yourself by putting powder on it to make it feel less gross. Both the return policy and the product design need to be revised.

October 29, 2026
Unprompted review
Rated 1 out of 5 stars

The squishies are awful

The squishies are awful. So sticky! I saw a taba squishy salesperson on YouTube say that you can add baby powder or cornflour to make them matte. Honestly they’re totally gross. They disintegrate really quickly too - my 18 month old picked parts off my 7 year old’s squishy with next to no effort. They’re honestly a hazard to have in the house. Totally gutted.

October 22, 2026
Unprompted review
Rated 1 out of 5 stars

Disappointing customer service and…

Disappointing customer service and failure to resolve a genuine product issue

I contacted Tabby Squishy after the squishy started to split almost immediately when it was played with under normal, expected use. I provided photographs clearly showing the damage.

Rather than properly addressing the issue, the company initially offered a 20% refund, later increasing this to 30%. I believe the product was not of satisfactory quality or sufficiently durable for its intended use, and I raised my concerns in relation to my rights under the Consumer Rights Act 2015.

Despite this, the company appeared to rely on its own refund policy rather than addressing its obligations regarding a product that had failed almost immediately during normal use.

Although I believe I was entitled to a full refund, I offered to accept 50% simply to resolve the matter and put an end to it, despite this being less than I believed I was entitled to. That final offer was then ignored and I received no further response.

I have tried to resolve this reasonably, provided photographic evidence and even offered a substantial compromise. I am extremely disappointed that the company chose not to engage further.

For a product intended to be used by children, I would expect it to be reasonably durable and able to withstand normal, intended use.

October 6, 2026
Unprompted review
Tabasquishy logo

Reply from Tabasquishy

Hi,

We're truly sorry to hear about your experience and the frustration this has caused.

We take product quality and customer satisfaction seriously and would appreciate the opportunity to make things right.

Please contact us at service@tabasquishy.com with your order number so our customer care team can review your case and help find an appropriate resolution.

Thank you for bringing this to our attention.

Warm regards,
TABASQUISHY Customer Care Team

Rated 1 out of 5 stars

I wish I could leave 0 stars avoid!!!

UPDATE 2: So after contacting the company as they requested in their response below I was told this is an automated response to reviews and they wouldn’t be reviewing my complaint further. Wasted my time again absolutely appalling avoid at all costs!!!

UPDATE: my order number is #TABASQUISHY89738596 please review all correspondence especially the email I received on the 24 August which very clearly state that I wasn’t being asked to repurchase and I would be sent a replacement! I requested all communication be forward to a manager for review and I was assured this had been done and the maximum compensation offer was 50% which is appalling for two faulty items! Your team never answered how customers are expected to tell if an item is faulty without opening the packaging (as it’s impossible)!

I wish I could leave 0 stars avoid!!!

We ordered 2 squishy toys for my daughter’s 5th birthday costing over £30. When the arrived I opened a heart shaped squishy and immediately realised is was a much softer texture than a traditional squishy toy. Immediately realised it was damaged a small piece was broken off and there was a large rip down the middle my daughter was so upset. I said not to worry and we opened the dumpling. Again it was a very odd texture and very sticky. My daughter softy played with in for about a minute in which time the features almost rubbed off and small pieces broke away.

I put both products in their packaging and wrote a complaint email with photo evidence explaining that the products were faulty and I would like a refund. The response from customer services was fast however they said as I had opened the packaging they couldn’t assess if the items were actually faulty or if we had damaged them! I queried how were we supposed to see if the items were damaged when the heart was in a vacuumed sealed packet and the dumpling was in a plastic pot (not see through) they failed to give any answer just kept on repeating their terms and conditions saying that they wouldn’t refund as we had opened the packaging.

The first offer of compensation was a 10% refund or 10% off a repurchase with free shipping which I was disgusted at as they were both faulty items. They increased this offer to 20% at which point I said I couldn’t believe they were expecting me to repurchase the items and give them more money. I received a response saying I didn’t have to repurchase and they would send me he items with free postage and a 20% discount. Not ideal as I would have preferred a refund but I accepted. I then got a response apologising that they were “unclear” in their communication and the offer was for me to repurchase with a 20% discount.

I was fuming at this point. I had two faulty items which I evidenced and offered to ship back. I had a email confirming that they would send a replacement with 20 % off and free postage as compensation and now I was being told that this wasn’t the offer and they were only willing to offer 20% off a repurchase.

I asked for the complaint to be escalated (at which point at least 10 emails had been sent). The best and final outcome I was offered was a 50% refund. As I’m in the UK and didn’t pay on a credit card it would have been very difficult to get any more than this from the company as they are based abroad so I accepted.

Please avoid this scam company at all costs especially if you are buying for children who will be devastated when opening their appalling products to find them slimy and broken!

August 1, 2026
Unprompted review
Tabasquishy logo

Reply from Tabasquishy

We're very sorry to hear about your experience, especially as these items were purchased for your daughter's birthday.

From what you've described, it sounds like there may have been some confusion in how the resolution options were communicated, and we'd like to review the full correspondence carefully before commenting further on the specific case.

Could you please provide your order number, either through Trustpilot or by contacting our customer service team? This will allow us to locate the correct order and review the product photos, previous emails, and the resolution that was offered.

We take reports of damaged products and concerns about our customer service seriously, and we'd like to make sure we fully understand what happened here.

Advertisement
Rated 1 out of 5 stars

Not even sticky there was fur in the…

Not even sticky there was fur in the box everywhere there was water in the taba bags I am never buying this again.

September 16, 2026
Unprompted review
Tabasquishy logo

Reply from Tabasquishy

We're very sorry to hear this. What you've described — especially finding fur inside the package and liquid in the product bags — is concerning and is not the condition we expect our products to arrive in.

Could you please share your order number with us through Trustpilot or contact our customer service team with your order number and, if possible, a few photos of the packaging and products? We'd like to identify the exact order and batch so we can investigate what happened and assist you properly.

We appreciate you bringing this to our attention and would like the opportunity to look into this carefully.

Rated 1 out of 5 stars

Horrible quality, do not purchase!

I chose Tabasquishy because of their food grade silicone and expected a high quality squishy. Unfortunately, this is not a squishy at all, it’s extremely sticky and absolutely horrible to play with.

The quality is terrible, and this has been one of the worst customer experiences I’ve had. I really wish I had read the reviews before purchasing.

The product is so sticky that it’s practically impossible to play with. I would not recommend this product to anyone. Save yourself the frustration and avoid it. They do not accept returns, except if the product is unopened!!!!!!!!!!!!

August 20, 2026
Unprompted review
Tabasquishy logo

Reply from Tabasquishy

We're sorry that the texture wasn't what you expected.

Our silicone squishies are intentionally designed with a soft, slightly tacky surface, and many customers specifically enjoy that sticky, stretchy feel. We completely understand, though, that this texture isn't for everyone.

The good news is that the feel can be adjusted quite easily. If the surface picks up dust or lint, it can be washed and refreshed following our care guide here:

https://tabasquishy.com/pages/squish-play-repeat-your-ultimate-guide-to-squishy-fun

If you prefer a much less sticky feel, you can also apply a light dusting of baby powder to the surface. This changes the texture to a softer, more dough-like feel and greatly reduces the tackiness. If you later want the original sticky feel back, the powder can simply be washed off.

We also appreciate your feedback about the overall experience. We want customers to understand the unique texture of our silicone squishies before purchasing, and feedback like this helps us make that clearer.

Rated 1 out of 5 stars

I ordered directly from the website

I ordered directly from the official TABASQUISHY website and was disappointed with the quality when it arrived. The packaging had an obvious spelling mistake — “Mystery” was printed as “Myatery” — which is not what I would expect from an official branded product, especially at this price.

The squishies themselves are also extremely sticky and pick up dust and dirt very easily, which makes them feel unpleasant to handle after a short time. Overall, the product did not feel as well made or as premium as I expected from the official store.

The order did arrive, so my issue is mainly with the quality control and the product itself.

July 20, 2026
Unprompted review
Tabasquishy logo

Reply from Tabasquishy

We're very sorry about this experience, and especially about the spelling error on the packaging.

It appears that an incorrectly printed version of the packaging may have been sent out by mistake. This was an oversight on our side and is not the standard we want for an official TABASQUISHY product. We sincerely apologize for missing this during our quality-control process.

Regarding the sticky texture, our silicone squishies are intentionally designed with a soft, tacky surface, and some customers specifically enjoy this type of feel. We completely understand, however, that it may not suit everyone and that the surface can pick up dust or lint during play.

The squishy can be washed to refresh the surface, and if you prefer a less sticky, more dough-like texture, a light coating of baby powder can also be applied. The powder can later be washed off if you'd like to restore the original tacky feel. We have a care guide explaining this here:

https://tabasquishy.com/pages/squish-play-repeat-your-ultimate-guide-to-squishy-fun

We'd also really appreciate the opportunity to make this right. Please contact our customer service team with your order number and mention this review so we can look into the packaging issue and work with you on an appropriate resolution.

Thank you for bringing this to our attention. Feedback like this helps us improve both our product presentation and our quality-control process.

Rated 1 out of 5 stars

Terrible products

Terrible products. Do not waste your money. Too sticky and parts fallen off after one play. I spend a high price on what I thought would be premium squishys for my daughters birthday. Told they should be kept in the bag when shown playing with hands on the website. Insane. The dumpling squishy is not a dumpling has a flat side. Terrible customer service. They will not issue a refund, stating it is too much to send back to china as an excuse. Only offering 20%. Please do not buy and waste your hard earned money.

August 26, 2026
Unprompted review
Tabasquishy logo

Reply from Tabasquishy

We're very sorry that the products and the customer service experience did not meet your expectations, especially as these were purchased for your daughter's birthday.

Regarding the sticky texture, our silicone squishies are intentionally made with a soft, tacky surface. Some customers enjoy this texture, but we understand that it may not suit everyone. If you prefer to play with the squishy outside of its bag without the sticky feel, a light coating of baby powder can be applied to the surface. This changes the texture to a much softer, more dough-like feel and helps reduce dust and lint pickup. The powder can also be washed off later if you would like to restore the original tacky texture.

For some of our dumpling designs, the flatter back is related to the current silicone molding and production process. We understand that customers may expect a fully rounded dumpling shape, and this is something we are actively working to improve in future versions.

Advertisement
Rated 1 out of 5 stars

Don't waste your money

My daughter was so excited for her tabasquishy. She ordered the octopus and as soon as she touched it, the facial features came off and after squishing it a couple times the actual squishy started to tear apart. We emailed customer service and the most they would offer is a 20% refund.

August 16, 2026
Unprompted review
Rated 1 out of 5 stars

I should have spent lesser money and…

I should have spent lesser money and got this on Amazon. Made a stupid decision to spend $70 to buy premium squishys and utterly disappointing. 3 out of 5 squishies already disintegrated when opened out of the packs. And the other 2 are already falling part ( eyes out of dumpling etc) and I am sure it wouldn’t survive another day. Pathetic!

July 20, 2026
Unprompted review
Rated 1 out of 5 stars

Likely scam

I have ordered £50 worth of squishies. No tracking updates available, direct you to go via a shop app, which tries to charge you money for tracking parcel. I asked them to cancel my order and it seems I just fell for a scam. Totally disappointing as hoped to have these for kids for birthday which is not going to happen, and also seen all the other reviews, seems like even if I receive will have no hope in hell to return, and wont last a day. Stay away

July 16, 2026
Unprompted review
Advertisement
Rated 1 out of 5 stars

It's been 10 days

It's been 10 days. Tracking doesn't work, and I don't know where my package is??? Nobody to speak to for support either.

July 14, 2026
Unprompted review
Rated 2 out of 5 stars

Terrible

Cute when they arrived, didn’t last 5 minutes by the end of the day they were EXTREMELY sticky and ruined. We had to throw some of them away the same day. Falling apart

July 5, 2026
Unprompted review
Rated 1 out of 5 stars

First one !

Just ordered my first one. It lost it shape completely after couple of squeezes ! Disappointing for the value for money !!

June 21, 2026
Unprompted review
Rated 1 out of 5 stars

I would give it zero stars if I could

I would give it zero stars if I could. Do not buy from this company. Both of the squishies I bought from them broke within seconds and when I asked for a refund they refused because they said they’d been removed from the sealed packaging. Apparently these toys are not to be played with - only kept within a package. Total rip off and also terrible customer service.

May 30, 2026
Unprompted review
Advertisement
Rated 2 out of 5 stars

I bought 9 silicone molds from taba…

I bought 9 silicone molds from taba squishy .com and every single one was at the least a half inch or more smaller than the measurements shown on each product photo. The silicone molds are of very poor quality and have 2-4 uses before they tare. However the only good thing I can say, which is why I gave 2 stars instead of 1, is though they do ship from china (I am in Washington state & qualified for free shipping) order processing and shipping took 6 days as I placed my order on a Friday evening.

April 30, 2026
Unprompted review
Rated 5 out of 5 stars

Final product was excellent!

Final product was excellent! Customer service was kind, fast and very efficient! The people who helped me exemplified what good customer care should be. Will definitely purchase more from this company again in the future! :D

April 10, 2026
Unprompted review
Rated 1 out of 5 stars

tabasquishy.com

tabasquishy.com
Feb 20, 2026
Customer service states they are online when you use the chat, however the customer service is in another country and it takes a day to respond. So my issue took 4 days to "resolve" (and the resolution was pathetic). I purchased over 70 dollars in Squishies and two arrived damaged. Because I took pictures of them out of the box and not in the package they only offered a $3 dollar refund. They stated my product looked used and they are soooo sticky, just by taking them out of the package they immediately get dust and hair in them. I informed customer service and they said sorry and increased the refund to $6. Absolutely unacceptable. These are NOT as advertised and absolutely not worth the money. I purchased these for my son's birthday because that was the one gift he received. Complete waste of money. Buyer beware- DO NOT PURCHASE.

February 16, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look