While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 91 reviews, most reviewers were let down by their experience overall. Many customers found the service to be overpriced and experienced frequent buffering, making it difficult to use. People also expressed dissatisfaction with the removal of popular channels like ESPN, ABC, and Disney, often without prior warning, which significantly impacted their viewing options, especially for sports. Reviewers felt that the subscription costs were too high for the content provided, especially given the service interruptions and channel losses. A recurring issue was related to payment and billing, with customers reporting billing discrepancies and difficulties changing payment methods. Many also faced problems with free trials, leading to unexpected billing. The user experience was frequently criticized for poor interface design and navigation.

What people talk about most

Service

Clients share negative opinions on service, with many reviewers expressing significant dissatisfaction.... See more

Subscription

People report negative experiences with subscription, citing issues such as unexpected charges for free... See more

Price

Customers consistently express dissatisfaction with pricing, citing it as overpriced and a rip-off, with some... See more

Payment

Customers consistently note negative experiences with payment, frequently reporting issues such as multiple... See more

User experience

Reviewers highlight negative aspects of user experience, consistently describing the design and interface as... See more

Reviews shaping this summary

Rated 1 out of 5 stars

It buffers all the time. I've called customer service multiple times and we've done all the things, clearing cache, reset router, deleting and re-downloading the app, verified internet bandwidth and s... See more

Rated 1 out of 5 stars

YouTubeTV is not giving credits even when they reduce service and take away tons of college football options! I bet their CEO is protecting their $$$$$ “bonus” so let customers keep paying for all cha... See more

Rated 1 out of 5 stars

Very hard to navigate not user friendly. Didn’t have abc or espn, shows that were supposed to record had a condensed version of what I had recorded. I went back to Hulu . Really strange that during th... See more

Rated 1 out of 5 stars

YouTube TV is decent however overpriced and overrated. Also, the billing department is horrible. No one is able to be contacted ever. I’ve tried changing the payment methods on this account and it alw... See more


1.3

Bad

TrustScore 1.5 out of 5

185 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.3

All reviews

(185)

102 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

The account management forbids you from…

The account management forbids you from simply creating an account. The developers took the lazy approach and decided that they would simply piggy back off of the google accounts, instead of building a dedicated account management system for YouTube TV. Anyone who has ever purchased any professional services from google understands how buggy the interfaces are. The youtube tv experience is no different. Example, you want to switch payment methods?? Good luck. You will need 2 to 3 hours to do this. Then at the end of the process , you will have to "revisit the page in 7 days" to verify your identity. Want to cancel the service? same thing...

July 19, 2026
Unprompted review
Advertisement
Rated 1 out of 5 stars

Youtube Tv is trash

Youtube Tv is trash. Paid for everything i could to watch the MLB allstar game only to have it NOT AVAILABLE IN YOUR AREA. Are you kidding me? Youtube is a scam just like everything else in America.

July 14, 2026
Unprompted review
Rated 1 out of 5 stars

Why do you allow liars to advertise on…

Why do you allow liars to advertise on your site? You have a responsibility that you are not fulfilling. Dishonest and dishonourable criminals are trying to rob your customers by advertising crap on your site. This reflects on you ! take responsibility

July 13, 2026
Unprompted review
Rated 1 out of 5 stars

Youtube TV works in mysterious ways

Youtube TV is of astoundingly poor design in many regards. I switched from DirectTV hoping to save some money. A minor complaint with YTTV is that its operations are unpredictable. For example, it will often allow you to resume watching a show where you left off, but then it equally often won’t for intractable reasons. One rather moronic feature is that YTTV will start playing something it thinks you might want to watch while you are selecting what you really want to watch. That’s way more than a nuisance when you want to watch a sports game that has already ended and YTTV presents you with the final result before you can even start watching. The concept of spoilers and the notion that these are to be avoided may be foreign to the designers of YTTV. But even when this annoying background feature is not at issue, spoilers are a specialty of YTTV. What happened to me multiple times (unpredictably as usual) is that when stopping to watch a game midway through and then resuming at a later time, YTTV may proudly present you with the final result. No need to highlight that this is about the worst you can do to a sports fan. Watching YTTV on a laptop (Mac OS12 in my case), is an obstacle race. Selecting a DVR recording will sometimes simply not work, something different will instead be presented. Switching to full screen view requires patience, multiple clicks on the edge of the screen and hope (or prayer for the religiously minded). YTTV will furthermore often tell you that you are not where you actually are, but someplace else – and prevent you from accessing, for example, local channels. On a laptop, these issues can be surprisingly lengthy to fix. One final note regarding buffering. As other functions in YTTV, it appears haphazard. I have been streaming Netflix and Max for a long time on a Roku TV, with no problem ever. YTTV on the other hand, even with internet speeds around 300Mbs will be moody and occasionally get into a stuttering mode that requires stopping and waiting.

July 4, 2026
Unprompted review
Rated 1 out of 5 stars

I hate even giving one star

I hate even give one start. This company supervisor was trying to force me into signing back into this you tube account after I cancelled by certified mail letter a year ago,a email and a phone call they ignored it after telling me I’d be refunded and never did so after providing my email first and last name and email address they still are withholding my money so now I’m going up every command chain consumer rights bbb police report fdic and 3 more complaints and I will be contacting the Ceo . They also slipped and told me they had my work number they took it from my gmail account which I never gave consent to this is theft fraud and false advertising this company is stealing our personal information and going in our personal accounts even after a cancellation was given a year ago and now dangling my money but I promise it won’t end good for them blessings only

June 24, 2026
Unprompted review
Advertisement
Rated 1 out of 5 stars

The absolute worst

The absolute worst! If you enjoy watching a little tiny wheel go round and round, YouTube TV is for you. If you enjoy watching your shows stop and start and stutter and whirl, YouTube TV is for you. I absolutely hate it!

June 23, 2026
Unprompted review
Rated 1 out of 5 stars

Do I even have to give them one star?

Do I even have to give them one star!?!? I NEVER signed up for youtube TV, that is the sad part. They made 7 charges on my account of 88.38. After calling their customer service number three times they finally refunded 352.52... but said because of their system they couldn't refund the other three charges!!! WTF! I have never signed up for it. They have horrible customer service and promise call backs and emails that will NEVER happen.

June 16, 2026
Unprompted review
Rated 1 out of 5 stars

Brain Dead UI

Brain Dead UI - I canceled for this alone. There is no customization. It always starts at the top. It has no logical purpose. It's hot garbage. It is just messy crap. Navigation is abhorrent. The engineers/decision makers are stupid; they have no idea what it means to be human.

June 3, 2026
Unprompted review
Advertisement
Rated 1 out of 5 stars

It buffers all the time

It buffers all the time. I've called customer service multiple times and we've done all the things, clearing cache, reset router, deleting and re-downloading the app, verified internet bandwidth and speed etc. Every few minutes programming stalls and all we see is the spinning circle. My friend has the same issue.

May 31, 2026
Unprompted review
Advertisement
Rated 1 out of 5 stars

Youtube appelas to the brain dead

Youtube appelas to the brain dead. The staff are totally incompetent and a total waste of time. This is one of the worst social media spots. Don't waste your time. it's a total scam.

April 1, 2026
Unprompted review
Rated 1 out of 5 stars

Biggest klusterfuck I've ever…

Biggest klusterfuck I've ever experienced, for a second time. The first time I got YouTube TV was to watch the fight, it was the Jake Paul fight. It froze for the entire time. 3 hours of nothing. I than listened to the CEO of Youshittube try to claim that this only happened in a small part of the country and it turned out it was over half the country. I canceled after that. I made the huge mistake of signing up again to watch the Minnesota Wild playoffs. First I had to sign up for youtube. Then you have to sign up for HBO Max. Then you have to pay $82.99 for YouTube TV to watch some of the games also. More than cable. Satellite is way cheaper. I'll never have anything to do with this company again. Oh, and they charge me twice for HBO Max and couldn't help me

April 24, 2026
Unprompted review
Rated 1 out of 5 stars

Not even worth 1 star when looking for…

Not even worth 1 star when looking for something specific. Takes me everywhere I don't want to go. You would think that more intelligence would be programming YouTube, but I guess it's just about income and not really helping people.

April 23, 2026
Unprompted review
Advertisement
Rated 1 out of 5 stars

YouTube TV is awful

YouTube TV is awful. Price is insane and you can’t even watch what you want to watch!! Things that are in my area are “not in my area” according to them. Do not recommend. With the price everything should be in my area for God sake.

April 18, 2026
Unprompted review
Rated 1 out of 5 stars

Will Not Work if You Travel

YouTubeTV was perfect for me. I have a home in North GA and family in FL where I do also have responsibilities. As a result, I go between the two properties. I needed a service where I could record shows, watch from any of my devices, and take with me from one home to another. I was only ever using it in a single location, never sharing it with out of state relatives. The account was mine alone. When I went to Michigan to visit my sons for Thanksgiving, we could not log in there to watch any of the games or network coverage of the parade, dog show, and other traditional T'giving content. The service is completely worthless unless you live in a single home that you never leave. They charge a premium and deliver at a minimum level. Horrible service, horrible company, and user experience is the furthest thing from their minds.

April 12, 2026
Unprompted review
Rated 2 out of 5 stars

Youtube is good but one thing I want to…

Youtube is good but one thing I want to say for YouTube after uploading video immediately should show 24hrs whether it's copyright song anything. It's not showing after 5month some video than its comes copyright song it's wrong after 5month upload showing as copyright I don't like

April 5, 2026
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look