Straight A's for support team. My handoff coach brought me right in with help of SAS support team. My familiarity with call center systems is almost 20 years old, so even my terminology was dated. Al... See more
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Company details
- #4 of 13 best companies in Call Center
- #47 of 251 best companies in Business to Business Service
- #2 of 60 best companies in Telecommunications Service Provider
- #4 of 7 best companies in Telephone Answering Service
About Specialty Answering Service
Written by the company
☎️2 Week FREE Trial
💰Flexible Pricing
📲Comprehensive Online Portal
Specialty Answering Service (SAS) provides 24/7 live answering services for more than 5000 businesses across a wide range of industries. Backed by over 40 years of experience, SAS is built around one simple goal: delivering a personalized, dependable experience for every client.
From custom call scripting to flexible call-handling features, our services are designed to fit seamlessly into each client’s workflow. With a dedicated team of 30 sales and support professionals and more than 300 trained operators nationwide, we ensure every call is handled with care and professionalism.
Clients also benefit from our proprietary online portal and mobile app, which make it easy to manage messages, access reports, and stay connected anytime, anywhere. This commitment to quality, innovation, and real human support has helped SAS earn long-term trust and loyalty from thousands of organizations, one call at a time.
For more information or to signup for a free 2 week trial Click Here!
Contact info
1006 W 9th Ave #150, 19406, King of Prussia, United States
- 888-532-4794
- sales@specialtyansweringservice.net
- specialtyansweringservice.net
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SAS immediately took care of a problem…
SAS immediately took care of a problem & texted me to let me know that it was done. Honestly, I never have problems with their answering service. I'm very satisfied. The only improvement I can suggest is maybe have instrumental, soft music while the caller waits rather than a banjo.
Quick to respond and very quick to…
Quick to respond and very quick to resolve my issue!
fast response
SAS Customer Service is superb
SAS Customer Service is superb! Very responsive and prompt. They were able to assist and execute the requested updates to our account effectively and efficiently.
Quickly Resolved our Issue
Taneice reached out via phone to clarify our issue and immediately fixed it. She was knowledgeable on our company information and was able to address the issue and resolve. I had submitted one email for help, received a call to clarfiy, and then she resolved.
I am very pleased with SAS.
SAS is extremely quick in their response time. Very eager to please and help if necessary. They are on top of their game!
Great Service
Helpful Team
Everyone is always very professional…
Everyone is always very professional and knowledgeable. They are quick to help and very polite.
Our request was taken care of right…
Our request was taken care of right away. Thank you!
It is always a pleasure working with…
It is always a pleasure working with SAS. Everyone is very professional and helpful.
Helpful staff
Great service and staff professionals !
Great staff who are very professional.
Exceptional service that is friendly, helpful, fast, responsive and very efficient customer service reps.
SAS has a teachable user-friendly technology that can help assist every client's needs. Even those who maybe a bit tech challenged.
Service and Staff are exceptional!!!
The Affordable to all budgets and needs. I cant imagine not having this service for our company.
Immediate positive response that solved…
Immediate positive response that solved the problem
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